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SANDY CITY

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ON-SITE MEDICAL CLINIC

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Project: On-Site Medical Clinic

BACKGROUND INFORMATION

Sandy City is seeking proposals from interested vendors to operate the City's onsite medical clinic located at Sandy City Hall. Our onsite clinic is called SCOPE. SCOPE has been in operation since July 2012. Its operating space is about 1,300 square feet and includes two exam rooms. SCOPE staff currently include one full-time physician and one full-time medical assistant. The clinic provides some occupational health services such as drug and alcohol testing, basic first aid for work-related injuries, and DOT physical exams for the City. However, the clinic's main function is to provide a preferred primary care option to Sandy City employees and immediate family members which is a group of approximately 2,000 individuals. SCOPE is a voluntary benefit providing quality care at a low cost. Our current office visit fee is $36.

This is the full list of eligible individuals; however, the largest group of patients are our current employees and their immediate family members. Eligibility may be adjusted based on clinic capacity.

• All current Sandy City employees, spouses, parents, children, of any age (including sons-in-law and daughters-in-law), grandchildren, and any step relations as listed prior;

• Any person who resides in the home of the employee as a member of the employee’s household;

• Individuals enrolled on the City’s COBRA plan;

• Former employees and their spouses and children of any age (including sons-in-law and daughters-in-law), while the former employee or their spouse is enrolled on COBRA, in the Retirement Medical plan or while the former employee is receiving disability benefits from the City’s Long Term Disability carrier;

• Former employees and their spouses and children of any age (including sons-in-law and daughters-in-law), if the employee separates with 10 years of benefit eligible service with Sandy City (8 years if separation was due to a disability).

The clinic is open Monday, Tuesday, Thursday and Friday from 7:30 am to 3:30 pm. On Wednesdays the clinic is open 7:30 am to 6:00 pm. The clinic is closed 12 days per year for City-recognized holidays.

The cost structure for the clinic is fixed with the exception of certain operational expenses. The ongoing expectations of the clinic are reduced trends in the City's employee healthcare costs, improved productivity, better access to care, and improved overall health through the following measures:

• Providing quality primary care services.

• Educating employees to make better health care purchasing decisions.

• Supporting employee's efforts to improve their personal health through early detection, educational materials, counseling, and population management.

VENDOR INFORMATION

1. What is your company mission statement and/or philosophy?

2. How many years have you been in business? How many years providing employer onsite clinic services?

3. Describe your expectations and strategy for working collaboratively with clinic staff and Sandy City to foster and maintain optimal clinic utilization levels.

4. Who is the "key" person(s) in your company and the person(s) who would be working on our account?

5. What, if any, liability insurance does your company carry? Who does it apply to and what situations does it cover?

6. Please provide your company's policy on confidentiality and ability and willingness to sign a Business Associates Agreement to comply with HIPAA.

7. Please provide a brief description of the employers for who you are currently providing services, including count of employers, location, number of employees, the extent of the services you provide for them, level of professional delivering the services, how well the clinic is being utilized, and the number of years you have worked with them.

8. Sandy City recognizes how essential the clinic doctor is to the successful operation of the clinic. It is critical that the doctor fit well with the City's culture and can develop a relationship of trust and mutual respect with Sandy City employees and their family members. Please provide a summary of the professional qualifications, experience, and capabilities of the doctor who you anticipate will be providing the services being requested.

9. Please provide a brief summary regarding the professional and experience qualifications of any additional personnel providing the services being requested, including clinic support staff, project manager, and other administrative personnel. Describe the relevant skills, experience, and capabilities of the individual or individuals to provide the requested services.

10. Provide a minimum of three references, preferably from clinics located in Utah, if available.

11. The vendor/contracting party must procure and maintain for the duration of the contract, insurance against claims as set forth in "Exhibit A". Please respond with proof of such insurance or with assurance of the ability to procure the insurance. All pricing should reflect the cost of maintaining the required insurance levels.

12. Provide a description of the type or reports and analytics you use to measure clinic success.

13. Current financial statements (2 years) or an equivalent financial rating from A.M. Best, Standard & Poor's, Moody's Ratings, etc. may be requested at the finalist stage but do not need to be provided with the initial response.

SCOPE OF SERVICES

The City will evaluate applicants on the vendor information described above and the proposed quantity and quality of services provided which could include the items described below. If a vendor is unable to provide one or more of the following services requested, Sandy City requests that the Vendor respond to the services which can be provided. A vendor will not automatically be eliminated from consideration if it is unable to provide all services listed below. Vendors are allowed to subcontract, form partnerships, and/or joint ventures in providing services as long as they disclosed and agreed upon by the City. Any limitations to, or deviations from, these services must be s indicated in your proposal.

1. Health and Management Services

Electronic Medical Records (EMR) EMR's compatibility with the group health plan's network (currently PEHP) Physician and clinic staff Recommended staff and staffing level Does Client have input on final decision in hiring of doctor and other clinic staff?

List of services provided in the clinic Option for telemedicine Process for send-out tests Process for referrals Do you anticipate an additional infrastructure or equipment requirements Sandy City would need to provide to allow you to operate the clinic?

Call coverage during working hours and after-hours What resources are available to patients after-hours and on days when the clinic is closed?

Ability to administer first dose and/or prescribe RX's Coverage process and costs for when provider/ancillary staff are taking leave Billing process for ongoing operational costs Any markup of supplies Competitive pricing for vaccines Vaccine Program Is the data sent to USIIS (State Registry)?

Frequency of management meetings with the client Ability to coordinate with Sandy City on wellness and education programs managed in-house by the City's Human Resources department. We do not currently have a wellness vendor.

Ability to provide comprehensive and actionable reporting and analytics that cover operational and financial dimensions, enabling the City to monitor clinic value and performance, including patient satisfaction, cost containment, and clinic utilization. Utilize reporting and analytics to provide strategic insights on health cost containment and operational improvements to achieve peak utilization.

2. Grievance Process

3. Implementation Timetable

4. Hours of operation, including availability of flexible or extended hours

5. Availability to be an in-network participating provider on the City's group health plan and to have services processed as claims through the City's insurance carrier (currently PEHP).

In addition to the City's insurance carrier, what other insurance carriers are you able to process claims through?

6. It is paramount that your company be HIPAA compliant and maintain confidentiality with the individual employees and their family members.

EVALUATION CRITERIA

Sandy City Corporation will evaluate each proposal submitted based on responsiveness to the city’s overall needs. The award of contract, if made, will be to the Vendor who is responsive and responsible to all administrative and technical requirements of the RFP; who has demonstrated competence and qualifications in regards to providing the services required; the cost and prices for the services offered; and who receives the highest rating based upon all of the criteria set forth in the RFP.

The process of award will be by committee. The committee will base their evaluation on the criteria listed below then apply a score based on the weighted value of that criteria, total of 100 points available.

20 Points - Cost 20 Points - Clinic Set-Up and Design 20 Points - Services Offered 15 Points - Clinic Staff 15 Points - Vendor Information 10 Points – References

CONTRACT TERM

The City intends to award this contract for a two-year period beginning July 1, 2027, with the option to renew for three additional one-year periods upon agreement of both parties.

Sandy City will make the Request For Proposal (“RFP”) available to any interested parties at:

https://sandycity.ionwave.net/Login.aspx.

Deadline for submittal of questions is 11/18/2026 02:00:00 PM (MT) All questions shall be submitted in writing to:

https://sandycity.ionwave.net/Login.aspx

All RFP’s or Bids should be summitted to:

https://sandycity.ionwave.net/Login.aspx

Closing Date for bids is 11/20/2026 02:00:00 PM (MT)

Any Addenda for this solicitation will be posted on the sandycity.ionwave.net/login.aspx website and in the Utah Public Procurement Place (U3P). Offerors shall acknowledge Addendum(s) in their proposal response. Please check website/U3P frequently for updates.