1-2026 RFB Ambassador Services FINAL.pdf

CASINO REINVESTMENT DEVELOPMENT AUTHORITY

SOLICITATION OF BIDS

For: General Services

Event Date Time

Bidder’s Questions Due Date October 29, 2025 12:00 p.m.

Bid Submission Due Date & Time November 13, 2025 11:30 a.m.

Bid Submission Opening Date & Time November 13, 2025 12:30 p.m.

Dates are subject to change. All changes will be reflected in Addenda to the solicitation posted on https://njcrda.bonfirehub.com.

Solicitation Issued By Casino Reinvestment Development Authority 15 S. Pennsylvania Avenue Atlantic City, New Jersey 08401 Phone 609-347-0500

Date Issued: October 2025 https://njcrda.bonfirehub.com/portal/?tab=openOpportunities

NOTICE TO BIDDERS

PUBLIC NOTICE IS HEREBY GIVEN that sealed bids will be received by the Casino Reinvestment Development Authority (CRDA) for

GENERAL SERVICES

AMBASSADOR SERVICES FOR ATLANTIC CITY TOURISM DISTRICT PROGRAM

Atlantic City, New Jersey 08401

Bid forms, contracts, drawings and specifications can be obtained from at the CRDA website at www.njcrda.com also at https://njcrda.bonfirehub.com/portal/?tab=openOpportunities. (you will need to create a free Bonfire account in order to download the documentation).

Sealed bids must be online through NJCRDA’s Bonfire Portal: https://njcrda.bonfirehub.com.

Sealed bids shall be submitted in the manner prescribed in the bid specifications.

Bids will be received on November 13, 2025 at 11:30 am eastern prevailing time through NJCRDA’s Bonfire Portal: https://njcrda.bonfirehub.com, opened and read aloud in a Zoom meeting open to the public on November 13, 2025 at 12:30 p.m. eastern prevailing time. The public proposal openings will be completed online through Zoom. Meeting ID will be posted on www.njcrda.com and https://njcrda.bonfirehub.com

Bidders are required to comply with the requirements of N.J.A.C. 17:27 (Affirmative Action), Americans with Disabilities Act of 1990 (42 U.S.C. 12101, et.seq.), N.J.S.A. 52:32-44 (Business Registration), and N.J.S.A. 10:5-1 (Law Against Discrimination).

Dated: October 2025 http://www.njcrda.com/ https://njcrda.bonfirehub.com/portal/?tab=openOpportunities https://njcrda.bonfirehub.com/portal/?tab=openOpportunities http://www.njcrda.com/

1.0 INFORMATION FOR BIDDERS

1.1 Background

The Casino Reinvestment Development Authority ("CRDA") is an independent authority which was created in 1984 by Chapter 218 of the laws of the State of New Jersey (N.J.S.A. 5:12-153, et seq.). The CRDA is responsible for investing a portion of the casino gaming industry's revenues into urban revitalization projects in Atlantic City and other programs in the State of New Jersey.

The mission of the CRDA facilitates economic and community development in Atlantic City by leveraging its available assets and revenues with private investment capital to support redevelopment projects throughout the City. Supporting these efforts, the CRDA also oversees land use planning and clean and safe initiatives in the Atlantic City Tourism District.

Concurrently, the CRDA continues its mission to attract visitors to Atlantic City by presenting world class entertainment events and conventions at Historic Boardwalk Hall, the Atlantic City Convention Center and other local venues.

1.2 Purpose and Intent

The purpose of this bid (“Solicitation”) is to solicit bids for one or more vendors to provide Ambassador Services for the Atlantic City Tourism District.

CRDA intends to award a contract to the lowest responsible bidder whose bid conforms to these specifications. The CRDA, however, reserves the right to separately procure individual requirements that are the subject of the contract during the term of the contract when deemed by the CRDA to be in the CRDA’s best interest. The CRDA reserves the right to reject any and all bids when it is determined by the CRDA to be in its best interest. The CRDA further reserves the right to waive minor irregularities in bids submitted in response to this Solicitation.

All capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the contract awarded through this Solicitation.

1.3 Bid Submission

In order to be considered, your bid must be received via our Bonfire portal, found at:

https://njcrda.bonfirehub.com/portal/?tab=openOpportunities. Submissions by other methods will not be accepted. Internet Explorer 11, Microsoft Edge, Google Chrome, or Mozilla Firefox.

Javascript must be enabled.

Browser cookies must be enabled. Respondents should contact Bonfire at Support@GoBonfire.com for technical questions related to submissions or visit Bonfire’s help forum at https://bonfirehub.zendesk.com/hc.

Submission materials should be prepared in the file formats listed under Requested Information for this opportunity in the Bonfire Portal. The maximum upload file size is 1000 MB. Documents should not be embedded within uploaded files, as the embedded files will not be accessible or evaluated.

Your submission must be uploaded, submitted, and finalized prior to the Closing Time. We strongly recommend that you give yourself sufficient time and at least ONE (1) day before Closing Time to begin the uploading process and to finalize your submission.

BIDS SUBMITTED BY FACSIMILE WILL NOT BE CONSIDERED.

1.4 Reserved

1.5 Questions and Answers

To ask questions relating to this Solicitation, bidders must register with the Organization’s public purchasing portal at njcrda.bonfirehub.com (the “Portal”) and initiate the communication electronically through the Opportunity Q&A. CRDA will not accept any respondent’s communications by any other means, except as specifically stated in this Solicitation.

The Q&A period for this opportunity ends October 29, 2025 12:00 PM Eastern Prevailing time . You will not be able to send messages after this time.

Any exceptions to the Service Agreement, attached hereto as Submittal 2, shall be raised by the bidder as a question during the Question and Answers period through the same procedure set forth in this provision of the Solicitation. Any amendment to the Service Agreement shall be determined by the CRDA. Said determination shall be set forth in the Question and Answer addendum issued, if any, after the Question and Answer deadline.

The CRDA reserves the right to reject any and all amendments to the Service Agreement, in its sole discretion.

Bidders are NOT to contact the CRDA directly, in person or by telephone, concerning this Solicitation. All questions and answers will be posted on NJCRDA.BONFIREHUB.COM.

1.6 Addenda: Revisions to this solicitation

In the event that it becomes necessary to clarify or revise this Solicitation, such clarification or revision will be by addendum. Any addendum to this Solicitation will become part of this Solicitation and part of any contract award as a result of this Solicitation. ALL SOLICITATION

ADDENDA WILL BE POSTED ON NJCRDA.BONFIREHUB.COM

It is the sole responsibility of the bidder to be knowledgeable of all addenda related to this Solicitation. There are no designated dates for release of addenda. Therefore interested bidders should check NJCRDA.BONFIREHUB.COM on a daily basis from the time of bid issuance through bid opening.

1.7 Bidder Responsibility

The bidder assumes the sole responsibility for the complete effort required in submitting a bid in response to this Solicitation. No special consideration will be given after bids are opened because of a bidder’s failure to be knowledgeable as to all of the requirements of this Solicitation. The CRDA assumes no responsibility and bears no liability for cost incurred by a bidder in the preparation and submittal of a bid in response to this Solicitation.

1.7.2 Site Visit

Bidders are strongly encouraged to inspect the district where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.8 Bid Opening

On the date and time bids are due under the Solicitation; bids will be opened and read aloud in a Zoom meeting open to the public. The contents of the bids shall remain confidential during the evaluation process. All bids submitted will be made available for public inspection in accordance with the New Jersey Open Public Records Act, N.J.S.A. 47:1A-1 et seq. (“OPRA”) after award of contract by the CRDA. The CRDA reserves the right to reject any and all bids, not award a contract or re-bid this contract if deemed necessary by the CRDA, in its sole discretion.

1.9 Price Alterations

May be done online at njcrda.bonfirehub.com. Vendor will have the ability to modify their submissions up to the Submission Deadline in Bonfire.

1.10 Bid Errors

A bidder may withdraw its bid as follows:

A bidder may request that its bid be withdrawn prior to bid opening. Such request must be done online at njcrda.bonfirehub.com by “Unsubmitting” your proposal. This must be done before the proposal deadline. For instructions on how to withdraw a proposal, please view Bonfire’s support article, “Can I un-submit my bid once it has been submitted and finalized?”

If, after bid opening but before contract award, a bidder discovers an error in its bid, the bidder may make written request to the CRDA staff member identified in Section 1.3 above for authorization to withdraw its bid from consideration for award. Evidence of the bidder’s good faith in making this request shall be used in making the determination. Some of the factors that may be considered are that the mistake is so significant that to enforce the contract resulting from the bid would be unconscionable; that the mistake relates to a material feature of the contract;

that the mistake occurred notwithstanding the bidder’s exercise of reasonable care; and that the CRDA will not be significantly prejudiced by granting the withdrawal of the bid.

https://support.gobonfire.com/hc/en-us/articles/210464328-Can-I-un-submit-my-bid-once-it-has-been-submitted-and-finalized-

All bid withdrawal requests must include the bid title and the final bid opening date and sent to the following address:

Casino Reinvestment Development Authority 15 S. Pennsylvania Avenue Atlantic City, New Jersey 08401

BID WITHDRAWAL REQUEST

Attn: Dustin Moore Attn: Patricia Battipaglia

If during the evaluation process, an obvious pricing error made by a potential contract awardee is found, the CRDA shall issue written notice to the bidder. The bidder will have five (5) days after receipt of the written notice to confirm its pricing. If the bidder fails to respond, its bid shall be considered withdrawn, and no further consideration shall be given to it.

1.11 Joint Ventures

If a joint venture is submitting a bid, the agreement between the parties relating to such joint venture should be submitted with the joint venture’s bid. Authorized signatories from each party comprising the joint venture must sign the bid. A separate Ownership Disclosure Form, Disclosure of Investigations and Actions Involving Bidder, Affirmative Action Employee Information Report, Disclosure of Political Contributions (c.51/EO 117) and Business Registration or Interim Registration must be supplied for each party to a joint venture.

1.12 Contents of Bid - Open Public Records Act

Upon award of contract, all information submitted by bidders in response to this Solicitation is considered public information, except as may be exempted from public disclosure by the Open Public Records Act, N.J.S.A. 47:1A-1 et seq., and the common law.

A bidder may designate specific information as not subject to disclosure when the bidder has a good faith legal/factual basis for such assertion. The CRDA reserves the right to make the determination and will advise the bidder accordingly. The location in the bid of any such designation should be clearly stated in a cover letter. THE CRDA WILL NOT HONOR ANY

ATTEMPT BY A BIDDER EITHER TO DESIGNATE ITS ENTIRE BID AS PROPRIETARY,

CONFIDENTIAL AND/OR TO CLAIM COPYRIGHT PROTECTION FOR ITS ENTIRE BID.

1.13 Minimum Requirements

All bidders must submit documentation within their bid to demonstrate that bidder meets all of the following minimum requirements:

1. Must have five (5) years experience in similar cities in ambassador programs or comparable concierge/light security services.

2. Supervisory Staff must have five (5) years of experience providing these types services.

3. Must be engaged in the last 5 years in providing both light concierge type services to Special Improvement Districts, Public Open Spaces, Municipal Public Works, Mall Management, or similar areas.

2.0 SCOPE OF WORK

2.1 Summary of Work

The Contractor is required to provide the services set forth below in the CRDA Special Improvement District. The CRDA Special Improvement District consists of the area comprising the Tourism District set forth in Exhibit “A” of CRDA Resolution 11-26 adopted on April 21, 2011 (attached). A map of the Tourism District is posted with this Solicitation. The Contractor will provide the services set forth below in the Special Improvement District. If the area is expanded or contracted the contract will be adjusted accordingly.

2.2 Holidays

Contractor shall provide the services each day of the year.

2.3 SCOPE OF SERVICES

2.3.1 Overview

The SID budget is introduced each year at a public hearing of the Special Improvement District Committee (the Committee) of the CRDA board. At subsequent meeting of the Committee, a public hearing is held to approve the SID budget and make recommendations to the full CRDA board for adoption of the budget. The CRDA board, at its regular monthly meeting conducts a public hearing and adopts the SID budget for the following calendar year beginning January 1.

The approved budget for calendar year January 1, 2025 through December 31, 2025 for the specified services was $2,083,944. The budget is subject to change to reflect changes in operation and/or changes in economic conditions. Thus, the contract may be increased or decreased accordingly. All bidders must consider budgetary changes in formulating its bids in light of the profit margin on this contract being established as the percentage of total labor cost.

The CRDA SID will purchase/provide all equipment, supplies, vehicles, etc. necessary to operate this program, unless otherwise noted below. The successful contractor will primarily act as a facilitator for human resource management functions such as union negotiations, providing benefits, drug testing, training, payroll, providing uniforms and uniform cleaning (including dry cleaning of Ambassadors shirts, annual one-time cleaning of cold weather jackets), and the hiring of a Manager(s) as needed/requested.

2.4 Contractor Cost

2.4.1 Overhead

Overhead Cost: Shall include costs to contractor to manage and monitor CRDA SID contracted services and shall include orientation of new employees, ongoing human resources, collective bargaining, seminars as appropriate, contractor’s supportive staff, etc. Normal training for manager and supervisors shall also be included.

Overhead shall also include costs to contractor for all required insurance. Additionally, overhead shall include the following:

o Uniform: Employees other than the director, manager(s) and assistant managers will be required to wear approved CRDA SID uniforms (See attached). Uniforms and the cleaning of uniforms shall be the responsibility of the successful contractor adhering to uniform standards established by the CRDA, along with, any and all, collective bargaining agreement requirements. CRDA reserves the right to demand that uniforms deemed to be in poor condition, in CRDA’s sole discretion, be replaced by the contractor.

o Drug Testing: All new employees must be drug tested.

o Drug Testing Standards Drugs testing shall include the following: (The numbers in the screening and confirmation columns are the cut-off levels in PG/MG of hair by each method.)

Screening Confirmation Amphetamines 300 Amphetamine 300 Methamphetamine 300 MDA/MDMA (ecstasy) 300 Cocaine 300 300 Benzoylecgonine 300 Opiates 300 Codeine 300 Morphine 300 6-acetylmorphine 300 Phencyclidine 300 300 o Collective Bargaining: The current Collective Bargaining Agreement (“CBA”) is between the current contract holder (ABM Janitorial Services) and United Service Workers Union, IUJAT, Local 255. The successful contractor shall be responsible for union negotiations along with any union issues and/or grievances.

2.4.2 Labor

Labor Percentage Cost: Current labor and equipment represents effective management of resources to facilitate maximum output. Continued efficiency is the responsibility of the successful contractor in consultation with CRDA SID.

Manager: The successful bidder shall be responsible for the placement of a supervising manager who shall maintain an office at the CRDA SID or any place of our choosing. The manager shall oversee the day-to-day operations of the ambassador program reporting to the CRDA SID Division Director.

CRDA reserves the right to demand removal of any contractor employee from working under the contract resulting from this solicitation.

Job Description of Ambassador Manager

• Highest ranking member of the team who bears the ultimate responsibility of the mission execution.

• The Manager, through the management team, will ensure that the Ambassadors are properly scheduled, deployed trained, equipped, briefed, uniformed and are adhering to program objectives.

• The Manager will be the department’s liaison with local, county, state and federal public sector and social service agencies while also remaining highly visible and available to tourism district stakeholders.

• The Manager will be required, from time to time, to speak to, present to, and engage with various social service, community and public sector associations and organizations on behalf of the CRDA and SID.

• The Manager is ultimately responsible for seeing that tourism district issues reported by Ambassadors are reported to the proper agency/stakeholder.

• Act as Liaison between CRDA and contractor

Union Labor

All of the current labor force is represented by a labor union including supervisors and full-time staff, as stated above. The current labor at any given time may increase or decrease in accordance to changes in the budget which could increase or decrease the contract, for example, by the removal or increase of established services by the CRDA, and/or redirection of CRDA SID goals and objectives. The successful contractor shall retain all full-time employees at the employee’s established rate. At no time shall the contractor replace employees without notifying the CRDA prior to dismissal.

The successful contractor will be required to submit weekly “certified payrolls” to CRDA SID.

2.4.3 Damage to CRDA SID property.

Any damage caused to CRDA SID property, whether willful or through negligence of contractor’s employees, will be reimbursed by the contractor.

2.5 Items Provided By CRDA SID

• Office: An office for the director will be provided by CRDA.

The Director will also receive a laptop or PC

• Supplies/Equipment: All office supplies, along with storage, shall be provided by the

CRDA. All other supplies, including PPE, will be supplied by the contractor.

2.6 Highlights of Ambassador Program

o Managing a team to assist in creating a secure and welcoming environment to all who frequent the city of Atlantic City.

o Serve as goodwill ambassadors providing information and directions to visitors.

o Serve as eyes and ears of public service agencies.

o Interact with business owners for communication and support.

o Communication of available resources, dining and entertainment opportunities to visitors.

o Support special events, movies, ribbon cutting, etc. with crowd and vehicle control.

o Maintain one (1) operation center on the boardwalk year-round (space provided by CRDA).

o Provide foot patrol or bicycle patrol throughout district.

o Provide and maintain “train the trainers” that are CPR and AED certified for AED other first aid equipment and techniques. The contractor shall procure and maintain the equipment and certifications of these employees. AED will be owned and operated by contractor.

3.0 BID PREPARATION AND SUBMISSION

3.1 General

The bidder is advised to thoroughly read and follow all instructions contained in this solicitation in preparing and submitting its bid.

3.2 Bid Content

For detailed instructions on how to e-submit for this electronic bid, please download the Submission Instructions file made available on our Bonfire Portal, at njcrda.bonfirehub.com.

Your submission will include the following:

A. Cover Letter B. Technical Bid C. Organizational Support and Experience D. Minimum Requirements Documentation E. Certified Financial Statement from past fiscal year F. Required Submittals and Compliance Information refer to section 5.0

A. Cover Letter (all supporting documentation is to be uploaded in Bonfire under Bid Contents marked Cover letter)

All bidders should submit a cover letter summarizing its bid. Please highlight the key points of the bid. The cover letter should also include references to section(s) of the bid that the bidder would like to propose confidentiality or copyright designation. (Please See Section 1.12).

B. Technical Bid (all supporting documentation is to be uploaded in Bonfire under Bid

Contents marked Technical Bid)

All bidders shall provide a detailed description of how the Scope of Services defined in Section 2 of this Solicitation will be addressed by the bidder.

C. Organizational Support and Experience (all supporting documentation is to be uploaded in Bonfire under Bid Contents marked Organizational Support and Experience)

Bidder Profile and Experience. Bidder shall submit the following:

(a) State the date the bidder was established. Give a brief description of the organization including organization structure.

(b) Identify the number of employees of the bidder. The bid shall include a listing of the total number of employees, and an organization chart.

(c) A list identifying by name the key employees to be assigned to perform on the CRDA contract, accompanied by the employees’ qualifications, experience and assigned responsibilities. Identify the person who would have primary responsibility for providing services to the CRDA.

(d) Identify any state or municipal agencies, departments or authorities serviced by the bidder during the last three (5) years. Provide the name and contact information of the state employee responsible for overseeing the work of the bidder under the contract.

(e) Describe your organization’s presence in New Jersey. Note the location of each office and the number of employees resident in each office.

(f) Provide proven past experience in similar cities in ambassador programs or comparable concierge/light security services.

(g) Provide five (5) references with the name, address, email, facsimile and telephone number of the contact person. References must include special improvement districts or comparable entities.

Other Qualification Information

(h) Identify all adverse determinations against the bidder or any of its employees or persons acting on its behalf, with respect to actions, proceedings, claims or complaints of any kind under any local, state or federal laws or regulations.

(i) Identify any material arrangements, relationships, associations, employment or other contacts that may cause a conflict of interest or the appearance of a conflict of interest if the bidder provides services to the CRDA or any State of New Jersey departments, offices, or divisions or other independent authorities.

D. Minimum Requirements Documentation (all supporting documentation is to be uploaded in Bonfire under Bid Contents marked Minimum Requirements Documentation)

E. Certified Financial Statement from past fiscal year (all supporting documentation is to be uploaded in Bonfire under Bid Contents marked Certified Financial Statement), The bidder shall submit its last audited financial statement.

Bidder shall submit documentation that demonstrates that the bidder meets the minimum requirements set forth in Section 1.13 of this Solicitation.

4.0 BID EVALUATION

4.1 Lowest Responsible Bidder

Bids will be evaluated to determine responsiveness. The CRDA intends to award a contract to the lowest responsible bidder.

4.2 Oral Presentation and/or Clarification of Bids

After the submission of bids, unless requested by the CRDA as noted below, vendor contact with the CRDA is not permitted.

A bidder may be required to give an oral presentation to an Evaluation Committee concerning its bid. The Evaluation Committee may also require a bidder to submit written responses to questions regarding its bid. The purpose of such communication with a bidder, either through an oral presentation or by letter, is to provide an opportunity for the bidder to clarify or elaborate on its bid. No comments regarding other bids are permitted. Bidders may not attend presentations made by their competitors.

It is within the Evaluation Committee’s discretion whether to require a bidder to give an oral presentation or require a bidder to submit written responses to questions regarding its bid.

Action by the Evaluation Committee in this regard should not be construed as an acceptance or rejection of a bid.

4.3 Bid Discrepancies

In evaluating bids, discrepancies between words and figures will be resolved in favor of words.

Discrepancies between unit prices and totals of unit prices will be resolved in favor of unit prices. Discrepancies in the multiplication of units of work and unit prices will be resolved in favor of the unit prices. Discrepancies between the indicated total of multiplied unit prices and units of work and the actual total will be resolved in favor of the actual total. Discrepancies between the indicated sum of any column of figures and the correct sum thereof will be resolved in favor of the correct sum of the column of figures.

The CRDA expressly reserves the right (a) to waive minor irregularities in bids submitted in response to this solicitation; and (b) to reject all bids and not award any contract in connection with this solicitation.

4.4 Contract Award

The CRDA, in its sole discretion, will determine whether to award a one-year contract or a one-year contract with the option to renew each year for up to 3 additional years as the result of this Solicitation. The total contract term shall not exceed four (4) years.

5.0 REQUIRED SUBMITTALS AND COMPLIANCE INFORMATION

A. The forms listed below must be completed, submitted through Bonfire with the bid, unless expressly stated otherwise in this Solicitation:

1. Signatory Page, Submittal 1

2. Service Agreement, Submittal 2

3. Disclosure of Investigations/Actions against Respondent, Submittal 3

4. Notice of Intent to Subcontract, Submittal 4

5. Subcontractor Utilization Form, Submittal 5

6. Affirmative Action (Respondent must submit an NJ Affirmative Action Certificate, a

Federal Affirmative Action Plan Approval Letter or AA302), Submittal 6

7. Reserved

8. Non-Collusion Affidavit, Submittal 8

9. Fee Schedule, Submittal 9

10. Disclosure of Investment Activities in Iran Form, Submittal 10

11. Certification Regarding Prohibited Activities with Russia or Belarus, Submittal 11

B. Business Registration: As a condition of entering into a contract, pursuant to an amendment to N.J.S.A. 52:32-44, State and local entities (including the CRDA) are prohibited from entering into a contract with an entity unless the bidder and each subcontractor named in the bid has a valid Business Registration Certificate on file with the Division of Revenue.

The contractor and any subcontractor providing goods or performing services under the contract, and each of their affiliates, shall, during the term of the contract, collect and remit to the Director of the Division of Taxation in the Department of Treasury the use tax due pursuant to the “Sales and Use Tax Act, P.L. 1966, c. 30 (N.J.S.A. 54:32B-1 et seq) on all their sales of tangible personal property delivered into the State.

The bidder must be properly registered to do business with the State of New Jersey as of the contract award date, and should submit a copy of the bidder’s NJ Business Registration Certificate with its bid. If not already registered with the New Jersey Division of Revenue, registration can be completed online at the Division of Revenue website:

http://www.state.nj.us/treasury/revenue/index.html.

C. Compliance with Executive Order 151, dated August 28, 2009

Small Business Enterprise Requirement: It is the policy of the CRDA and as required by Executive Order 151 (“EO 151”) that small businesses (each a “small business enterprise” or “SBE”), as determined and defined by the State of New Jersey, Division of Minority and Women Business Development (“Division”) and the New Jersey Department of the Treasury (“Treasury”) in N.J.A.C. 17:14 et seq. or other application regulation, should have the opportunity to participate in CRDA contracts.

To the extent the Contractor engages subcontractors or sub-consultants to perform services for the CRDA pursuant to this Contract, the Firm must demonstrate to the CRDA’s satisfaction that a good faith effort was made to utilize subcontractors and sub-consultants who are registered with the Division as SBEs. Be advised that the CRDA shall be evaluated quarterly by the Division, based on its attainment of the Participation Goals set forth in the State of New Jersey Construction Services Disparity Study (October, 2005) and the State of New Jersey Disparity Study of Procurement in Professional Services, Other Services, and Goods and Commodities (June, 2005).

Evidence of a “good faith effort” includes, but is not limited to:

1. The Firm shall request listings of SBEs from the Division

(609) 292-2146 and attempt to contact same.

2. The Firm shall keep specific records of its efforts, including records of all requests made to the Division, the names of SBEs contacted, and the means and results of such contacts, including without limitation receipts from certified mail and telephone records.

3. The Firm shall actively solicit and shall provide the CRDA with proof of solicitations of SBEs for the provision of services, including advertisements in general circulation media, http://www.state.nj.us/treasury/revenue/index.html professional service publications and small business, minority-owned business or women-owned business focus media.

4. The Firm shall provide evidence of efforts made to identify categories of services capable of being performed by SBEs.

5. The Firm shall provide all potential subcontractors and sub- consultants that the Firm has contacted pursuant to 2 or 3 above with detailed information regarding the scope of work of the subject contract.

6. The Firm shall provide evidence of efforts made to use the goods and/or services of available community organizations, consultant groups, and local, State, and federal agencies that provide assistance in the recruitment and placement of SBEs.

Furthermore, the Firm shall submit proof of its subcontractors’ and/or sub- consultants’ SBE registrations, and shall complete such other forms as may be required by the CRDA for State reporting as to participation.

Pursuant to Executive Order 151 the participants’ goals for this Contract are African-Americans 2.47%, Asian-Americans 1.47%, Hispanics 1.1%, Native Americans .07% and Caucasian Females 3.74%.

D. Notice to all Contracts Set-Off for State Tax Notice

Pursuant to L. 1995, c. 159, effective January 1, 1996, and notwithstanding any provision of the law to the contrary, whenever any taxpayer, partnership or S corporation under contract to provide goods or services or construction projects to the State of New Jersey or its agencies or instrumentalities, including the legislative and judicial branches of State government, is entitled to payment for those goods or services at the same time a taxpayer, partner or shareholder of that entity is indebted for any State tax, the Director or the Division of Taxation shall seek to set off that taxpayer’s or shareholder’s share of the payment die the taxpayer, partnership, or S corporation. The amount set off shall not allow for the deduction of any expenses or other deductions which might be attributable to the taxpayer, partner or shareholder subject to set-off under this act.

The Director of the Division of Taxation shall give notice of the set-off to the taxpayer and provide an opportunity for a hearing within thirty (30) days of such notice under the procedures for protests established under R.S. 54:49-18. No requests for conference, protest, or subsequent appeal to the Tax Court from any protest under this section shall stay the collection of the indebtedness. Interest that may be payable by the State, pursuant to P.L. 1987, c. 184 (c. 52- 32-32 et seq.), to the taxpayer shall be stayed.

E. New Jersey Prevailing Wage Act, N.J.S.A. 34:11-56.25 et. seq. and Public Works Contractor Registration Act Certificate, N.J.S.A. 34:11-56.48 et seq.

The New Jersey Prevailing Wage Act requires the payment of minimum rates of pay to laborers, craftsman and apprentices employed on public works projects. Covered workers must receive the appropriate craft prevailing wage rate as determined by the Commissioner of Labor and Workforce

Development. Prevailing wage rates are wage rates established for a particular craft or trade in the locality in which the public work is performed. In New Jersey, these rates vary by county and by the type of work performed.

THIS CONTRACT IS SUBJECT TO THE NEW JERSEY PREVAILING WAGE ACT.

Anyone interested in bidding or engaging in any contract resulting from this bid must register with the Department of Labor and Workforce Development, Division of Wage and Hour Compliance as required by the Public Works Contractor Registration Act, N.J.S.A. 34:11-56.48 et seq. The New Jersey Department of Labor and Workforce Development makes official wage determination and debarment list information available on its website at www.nj.gov/labor/lsse/lspubcon.html. By accessing this website official New Jersey Prevailing Wage Rate Determinations may be obtained.

The bidder and subcontractors must be properly registered with the Department of Labor and Workforce Development under the Public Works Contractor Registration Act, N.J.S.A. 34:11-

56.48 et seq., as of the bid opening date, and must submit a copy of the bidder’s Public Works Contractor Registration Act certificate with its bid.

5.1 Signatory page

The bidder shall complete and submit the signatory page appended hereto as Submittal 1, which shall be signed by an authorized representative of the bidder, evidencing the bidder’s concurrence with all of the terms and conditions of this Solicitation. If the bidder is a limited partnership, the signatory page must be signed by a general partner. If the bidder is a joint venture, the signatory page must be signed by a principal of each party to the joint venture. Failure to comply may result in rejection of the bid as non-responsive.

5.2 Services Agreement

Bidders shall review and execute Submittal 2. The CRDA reserves all rights to reject any and all bids based upon exceptions taken to the proposed form of contract. Execution of Submittal 2 is not to be construed as entering into a contract with the CRDA but rather as a submission of an offer to contract with the CRDA. Any requested exceptions to the Service Agreement must be raised by the respondent as a question during the Question and Answers period through the same procedure set forth in Section 1.5 of this Solicitation. Failure to execute Submittal 2 will result in the bid being rejected as non-responsive.

5.3 Disclosure of Investigations/Actions Involving Bidder

The bidder shall provide a detailed description of any investigation, litigation, including administrative complaints or other administrative proceedings, involving the firm, any principal in the firm, or person to be assigned to the CRDA contract, involving any public sector clients during the past five (5) years including the nature and status of the investigation, and, for any litigation, the caption of the action, a brief description of the action, the date of inception, current status, and, if applicable, disposition. The bidder shall use the Disclosure of Investigations and Actions Involving Respondent form appended hereto as Submittal 3.

5.4 Notice of Intent to Subcontract

The bidder shall complete the attached Notice of Intent to Subcontract Form (Submittal 4) to advise the CRDA as to whether or not a subcontractor will be utilized to provide any goods or services under the contract.

5.5 Subcontractor Utilization Form

If the bidder intends to utilize a subcontractor, the Subcontractor Utilization Form, appended hereto as Submittal 5, must be completed and submitted with the bid.

5.6 Affirmative Action

Bidder shall submit to the CRDA, upon award of contract, one of the following:

o Appropriate evidence that the contractor is operating under an existing federally approved or sanctioned affirmative action program.

o A certificate of employee information report approval, issued in accordance with N.J.A.C. 17:27-4 o An employee information report (Form AA302) (See Submittal 6)

5.7 Reserved

5.8 Non-collusion Affidavit

The bidder shall execute and submit the non-collusion affidavit (Submittal 8).

5.9 Fee Schedule

The bidder must submit its pricing using the format set forth in the CRDA supplied Fee Schedule appended hereto as Submittal 9 to this Solicitation. If bidder fails to complete the fee schedule the bid may be deemed nonresponsive. Merely attaching a firm’s billing schedule is unacceptable. Any additions to the Fee Schedule must be submitted as a Rider to Submittal 9.

5.10 Disclosure of Investment Activities in Iran

Pursuant to N.J.S.A. 52:32-58, the bidder must complete the Disclosure of Investment Activities in Iran attached hereto as Submittal 10 to certify that neither the bidder, nor one of its parents, subsidiaries, and/or affiliates (as defined in N.J.S.A. 52:32-56(e)(3)), is listed on the Department of the Treasury’s List of Persons or Entities Engaging in Prohibited Investment Activities in Iran and that neither the bidder, nor one of its parents, subsidiaries and/or affiliates, is involved in any of the investment activities set forth in N.J.S.A. 52:32-56(f). If the bidder is unable to so certify, the bidder shall provide a detailed and precise description of such activities as directed on Submittal 10. As a condition of entering into a contract bidder i s to submit the completed and signed form with its bid.

5.11 Certifications Regarding Prohibited Activates with Russia or Belarus

The Bidder should submit the Disclosure of Prohibited Activities in Russia / Belarus Form.

Pursuant to P.L.2022, c. 3, a person or entity seeking to enter into or renew a contract for the provision of goods or services shall certify that it is not Engaging in Prohibited Activities in Russia or Belarus Submittal 11 as defined by P.L.2002, c. 3, sec. 1(e). If the Contractor is unable to so certify, the Contractor shall provide a detailed and precise description of such activities.

If you certify that the bidder is engaged in activities prohibited by P.L. 2022, c. 3, the bidder shall have 90 days to cease engaging in any prohibited activities and on or before the 90th day after this certification, shall provide an updated certification. If the bidder does not provide the updated certification or at that time cannot certify on behalf of the entity that it is not engaged in prohibited activities, the State shall not award the business entity any contracts, renew any contracts, and shall be required to terminate any contract(s) the business entity holds with the State that were issued on or after the effective date of P.L. 2022, c. 3.

Submittal 1

SIGNATORY PAGE

SOLICITATION OF BIDS: Ambassador Services Atlantic City Tourism District Clean & Safe Program

FOR INFORMATION: CRDA

15 S. Pennsylvania Avenue Atlantic City, New Jersey 08401 609-347-0500

Name, Address, Phone, Facsimile number, Email and Contact person for bidder:

Email Address:

SIGNATURE OF THE BIDDER’S AUTHORIZED REPRESENTATIVE ATTESTS

THAT THE BIDDER HAS READ, UNDERSTANDS AND AGREES TO ALL OF THE

TERMS AND CONDITIONS SET FORTH IN THE SOLICITATION, INCLUDING

ADDENDA. BY SIGNING BELOW, BIDDER AGREES TO HOLD ITS BID FIRM: (1)

THROUGH THE NOTICE OF CONTRACT AWARD AND DURING ANY

CHALLENGE TO THE AWARD (PROVIDED THE FOREGOING PERIODS ARE NOT

LONGER THAN 180 DAYS FROM THE BID OPENING), AND (2) IF AWARDED A

CONTRACT, FOR THE DURATION OF THE PROJECT THROUGH SUBSTANTIAL

COMPLETION. FAILURE OF THE BIDDER TO HOLD PRICES FIRM OR TO MEET

OTHER TERMS AND CONDITIONS AS DEFINED IN THE SOLICITATION MAY

RESULT IN THE BIDDER BEING SUSPENDED OR DEBARRED FROM

CONTRACTING WITH CRDA.

(Print) (Title of Person)

Authorized to sign bid:

Signature Date

Submittal 2 Service Agreement

INSERT FULL LEGAL NAME AND ADDRESS OF CONTRACTOR:

(referred to hereinafter as the “Contractor”)

THIS SERVICES AGREEMENT (the “Agreement”) is made as of this ____ day of ________, 2025, by and between the CASINO REINVESTMENT DEVELOPMENT AUTHORITY (the “CRDA”), a public body corporate and politic constituting an instrumentality of the State of New Jersey, and the Contractor identified above.

Background

A. In accordance with the CRDA’s solicitation of bids released in _______________ of 2025 (the “Solicitation”) and the Contractor’s bid thereto dated _________________ (the “Bid”), and in accordance with CRDA Resolution 25-___ adopted ________________, the CRDA has selected the Contractor to provide services to the CRDA as described in the Solicitation (the “Services”).

B. The Contractor desires to accept the engagement to provide Services on an as-needed basis, all as more particularly set forth in this Agreement.

NOW, THEREFORE, in consideration of the foregoing and the mutual covenants and agreements contained herein, the CRDA and the Contractor, intending to be legally bound, hereby agree as follows:

1. Copies of the Solicitation and the Bid are annexed hereto as Exhibits 1 and 2, respectively. By this reference, the Solicitation and the Bid are incorporated in and made a part of this Agreement as if set forth herein in full. In case of a conflict or inconsistency between the provisions of the Solicitation and the Bid, on the one hand, and this Agreement, on the other hand, the provisions of this Agreement shall govern to the extent of such conflict or inconsistency.

2. The Contractor, in consideration of the execution and delivery of this Agreement, agrees to render the Services, as more fully described in Section 2.0 of the Solicitation.

3. (a) The CRDA will make payment to the Contractor for services rendered at the rates, and under the terms and conditions, if any, set forth in Submittal 9 of the Solicitation, entitled, “Fee Schedule”.

(b) The Contractor shall provide invoices with substantiating documentation, as reasonably requested by CRDA. All invoices must describe the Services performed, referencing the task or part thereof outlined in the Contractor’s Bid. If the Contractor’s Bid or part thereof is based on an hourly fee, then the invoice shall show the hours spent, itemized by date and task. Any invoice that includes an expenditure line item must be accompanied by such documentation to substantiate the amount and necessity of such expenditure. All invoices must reflect the fees and rates as set forth in the Solicitation.

(c) The CRDA shall not be obligated or liable under this Agreement to any party, other than the Contractor, for the payment of any monies or the provision of any goods or services. The Contractor shall be obligated to indemnify, defend and hold the CRDA harmless pursuant to Section 13 hereof in the event of any such claim.

(d) The CRDA shall remit payment to the Contractor within forty-five (45) days of the receipt of the Contractor’s invoice, provided such invoice accurately and completely represents the work and amounts owing therein and is otherwise presented in accordance with this Agreement, unless the CRDA disputes the invoice.

(e) If the contract term spans more than one fiscal year, the CRDA’s obligation to make payment beyond the current fiscal year is contingent upon the governing body appropriation and availability of funds.

4. The Contractor shall be responsible to comply with and abide by all applicable laws, statutes, regulations, ordinances and other similar requirements pertaining to its performance and obligations under this Agreement. Without limiting the foregoing, the Contractor shall not discriminate in employment and shall abide by all anti-discrimination laws including those contained within N.J.S.A. 10:2-1 through N.J.S.A. 10:2-4, N.J.S.A. 10:5-1 et seq.

and N.J.S.A. 10:5-31 through 10:5-38, and all rules and regulations issued thereunder.

5. The Contractor represents and warrants, on behalf of itself and its employees and sub-contractors that:

(a) the Services shall be performed in a good, professional and workmanlike manner in accordance with the standards of care and diligence normally practiced in the industry, and to the extent applicable, shall conform to the specifications, drawings, samples, other description, and terms and conditions contained or referenced therein; and in the event the Contractor fails to fulfill this covenant, the Contractor shall promptly re-perform and correct any Services not acceptable to the CRDA upon its written request made at any time within one (1) year after the CRDA's final acceptance of the Services. All costs incurred by the Contractor in performing such corrective work shall be the sole responsibility of the Contractor.

(b) the Services and the Contractor’s performance thereof shall comply with any and all applicable laws, ordinances, rules and regulations of any and all governmental agencies, including the CRDA, having jurisdiction to impose such requirements; and

(c) it and they have the legal authority to enter into this Agreement and to perform the Services.

(d) (i) execution of this Agreement and performance of the Services will not violate any obligation to or rights of others including but not limited to, intellectual property rights such as patent, trademark, trade secret and copyright, under agreement or otherwise, and

(ii) it knows of no written or oral agreement or of any other impediment which would inhibit or prohibit the relationship with the CRDA provided for herein.

6. The CRDA represents and warrants that it has the authority to enter into, and will reasonably cooperate with, the Contractor in accordance with the terms and conditions of, this Agreement.

7. The initial term of this Agreement shall commence on and shall expire on , with an option to extend for ________________________ year or earlier termination as provided herein (the “Termination Date”); provided however, that the Agreement shall remain in full force and effect for any Services requested by the CRDA prior to and performed by the Contractor after the Termination Date (“Post Termination Services”). The CRDA may terminate the Agreement for any reason or no reason upon at least ten (10) days prior written notice to the Contractor. The Contractor shall be paid for work performed and accepted by the CRDA until the close of business on the Termination Date, or, in the case of Post Termination Services, the date of the CRDA’s acceptance of such services.

8. The Contractor shall maintain a thorough and complete record of its performance of the Services hereunder, including, without limitation, hours worked under this Agreement and the reasonable business expenses incurred in connection with the Services (the “Records”).

Contractor shall maintain and make available for inspection the Records during the term of the Agreement and for three (3) years from and after the Termination Date. The CRDA or its designee shall have the right, upon reasonable notice, during normal business hours to audit, inspect and copy the Records. For purposes of this Section 8, “Contractor” shall include the Contractor and its sub-contractors.

9. (a) The Contractor represents that it has no existing financial interest and will not acquire any such interest, direct or indirect, which could conflict in any manner or degree with the performance of the Services under this Agreement and that no person having any such interest shall be subcontracted in connection with this Agreement, or employed by the Contractor. The Contractor will also take all necessary steps to avoid the appearance of a conflict of interest and shall have a duty to disclose to the CRDA prior to entering into, and during the term of, this Agreement any and all circumstances existing at such time which pose a potential conflict of interest.

(b) The Contractor warrants that it has not directly or indirectly offered or given, and will not directly or indirectly offer or give, to any employee, agent, or representative of the CRDA any cash or non-cash gratuity or payment with view toward securing any business from the CRDA or influencing such person with respect to the conditions, or performance of any agreements with or orders from the CRDA, including without limitation this Agreement. Any breach of this warranty shall be a material breach of each and every agreement between the CRDA and the Contractor.

(c) Should a conflict of interest issue arise, the Contractor agrees to fully cooperate in any inquiry and to provide the CRDA or its designee with all documents or other information reasonably necessary to enable the CRDA or its designee to determine whether or not a conflict of interest existed or exists. Failure to comply with the provisions of this section shall constitute grounds for immediate termination of this Agreement, in addition to whatever other remedies the CRDA may have.

10. The Contractor shall procure, and require its contractors and consultants to procure, prior to the commencement of services, and maintain, at its own expense, until final acceptance by the CRDA of all services required under this…