09 Personnel_security_contractor_fitness_fact_sheet.pdf

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Attached to
Unified User Interface (UUI) Federal contract opportunity
Solicitation number
47PM0024R0003
Issued by
General Services Administration Public Buildings Service

About this file

This document provides details for a federal solicitation seeking proposals for the Unified User Interface project. Key information includes the General Services Administration Public Buildings Service issuing a request for proposals for a single-award contract to provide unified user interface services. Offerors must submit proposals by February 26, 2024 at 7:59 AM EST. A pre-proposal conference will be held on February 6, 2024 at 11:00 AM EST for a maximum of three attendees per offeror. Questions regarding the solicitation are due by February 5, 2024 at 9:00 AM EST and all other questions are due by February 8, 2024 at 8:00 AM EST. The contract will incorporate Wage Rate Requirement (Service Contract Labor Standards) Wage Decision Number DC 2015-4281 dated December 26, 2023. The government will award to the offeror representing the best value in accordance with the evaluation factors in Section M of the solicitation.

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01 RFP CVR Ltr_Preproposal Invitation 2024 01 22.pdf PDF
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D ep ar tm en t o f H om ela nd

S ec ur ity

FACT SHEET

Contractor Fitness at DHS

The personnel security office is the Component office responsible for ensuring that federal employees and contractor employees meet acceptable standards of conduct and that their employment or continued employment will not adversely affect the integrity or efficiency of the federal service. When this process is applied to contractor employees, it is known as a fitness determination.

This fact sheet describes the general procedures for vetting contractor employees at DHS. Every DHS Component has its own personnel security office that serves the unique mission needs of the Component.

Adjudicative Process Below is an outline of the adjudicative process used by DHS to vet contractor employees. Figure 1 tracks the process from selection by the contract vendor to final adjudication following a background investigation.

Figure 1: Adjudicative Process

Following the favorable completion of the adjudicative process, contractor employees will be able to start or remain on contract with DHS. This process is repeated in the form of a periodic reinvestigation every five years. In the event that a contractor employee is no longer supporting a DHS contract, the contract vendor will need to notify the Contracting Officer’s Representative (COR) and/or cognizant personnel security office.

What Does DHS Review?

DHS personnel security specialists review the adjudicative factors when determining whether to grant a favorable fitness determination to a contractor employee. In addition to the factors, personnel security specialists use the “whole person concept” when evaluating not only the conduct, but the additional considerations surrounding the conduct which present the overall characteristics a contractor employee may exhibit. The result of the adjudication varies case-to-case depending on the complexities of the individual’s background and circumstances. In addition, there may be a nexus to the position that disqualifies the contractor employee entirely from holding that specific position. For example, someone who is legally prohibited from possessing a firearm will not be permitted to occupy a law enforcement position at DHS. Figure 2: Adjudicative Decision Making ep ar tm en t o f H om ela nd S ec

Personnel Security Terminology Personnel security langugage can be difficult to comprehend. Below is a table with some of the more common acronymns and terms that may be utilized when processing contractor employees for fitness determinations:

Term Definition Contracting Officer’s Representative (COR)

Government employee assigned to oversee the administration and technical performance of a contract.

Defense Counterintelligence and Security Agency (DCSA)

Federal agency responsible for conducting the majority of government investigations, formerly the Office of Personnel Management’s National Background Investigations Bureau.

Electronic Questionnaires for Investigations Processing (e-QIP)

System used by DCSA to process the standard investigative forms used when conducting background investigations for security, suitability, fitness, and credentialing purposes.

Entry on Duty (EOD) When referencing a decision, this allows a new contractor employee to begin providing services on a DHS contract. This decision may be made prior to the completion of a full background investigation.

Homeland Security Presidential Directive 12 (HSPD-12)

Directive that establishes the requirement for all federal agencies to vet employees and contractor employees prior to issuing a Personal Identity Verification (PIV) card.

Fitness Determination A decision by an agency whether a contractor employee has the required level of character and conduct necessary to perform work for or on behalf of a federal agency.

Suitability Determination An evaluation on a federal applicant based on a person’s character and conduct to decide whether their employment would impact the integrity or efficiency of the federal service.

Security Determination A determination as to whether an individual is eligible to have access to classified materials. This is separate and distinct from a suitability or fitness determination. Security determinations for contractor employees are processed through DCSA.

Communication In order to coordinate the successful onboarding of contractor employees, DHS encourages contract vendors to actively manage and facilitate the flow of communication between the contractor employee and DHS. Below are several critical milestones in the adjudicative process and tips on how to ensure timely and efficient processing.

Selection: In order to initiate the fitness process for a contractor employee, the contract vendor and/or COR will need to submit the required security paperwork. Contract vendors should work together with CORs to ensure that this paperwork is complete and accurate.

Incorrect or inaccurate information will result in delays. In addition, it is recommended that contract vendors utilize commercial background checks before submitting candidates to DHS. The adjudicative process is not intended to pre-screen applicants for positions.

Forms Completion: Contractor employees may be required to complete a Standard Form (SF) through DCSA’s e-QIP system, and other required forms. Contract vendors should ensure that employees complete all required forms in a timely fashion. Contractor employees who do not complete the forms within the required time frame will have their applications terminated and will need to be initiated again.

Letters of Interrogatory: In some instances, the personnel security office will need to reach out to the contractor employee to resolve issues that relate to derogatory information. This is the employee’s opportunity to address any derogatory information.

Entry on Duty: Once the personnel security office has made a favorable EOD determination, the COR will coordinate with the contract vendor to provide an acceptable EOD date for the employee to begin providing services. If a contractor employee already has an active security clearance with a recent investigation, the EOD can be approved immediately. If a higher-level investigation is required for the position, e-QIP will be initiated upon the EOD approval.

Final Fitness Determination: Once the background investigation is complete, the personnel security office will conduct a final review of all investigative information. A final favorable determination will not impact the contractor employee if a favorable EOD determination was made, as they are already performing services on the contract. In the event of a final unfavorable determination, the contract vendor will be advised immediately that the individual’s access to DHS information and/or facilities has been denied and performance on the contract is no longer authorized. The contract vendor must immediately remove the contractor employee from the DHS contract and may need to identify another candidate for the position.

Applicant Questions: What can I do to ensure timely processing?

Complete a paper copy of the SF 85P first for practice.

Ensure that you complete the Standard Form with accurate information and that there are no gaps in any answers.

Request a free credit report so you can answer the financial questions.

Gather all necessary supporting documents, such as naturalization certificates, birth certificates, financial documents, etc.

Explain all extenuating circumstances and other relevant information in the comments sections of the Standard Form.

Be honest! Suitability and security determinations are an evaluation of character.

Any evidence of falsification or dishonesty is almost always disqualifying and may lead to an unfavorable determination.

https://www.opm.gov/forms/pdf_fill/sf85p.pdf https://www.opm.gov/forms/pdf_fill/sf85p.pdf ep ar tm en t o f H om ela nd S ec

Investigative Coverage In December 2012, the Office of Personnel Management and the Office of the Director of National Intelligence approved the revised Federal Investigative Standards. These standards simplified the background investigation products and integrated investigative methodologies across investigation types creating a tiered concept; which supports a more streamlined and efficient investigative process. Each successively higher level of investigation builds upon, but does not duplicate, the one below it. Figure 3 explains the relationship of the current investigations with other personnel security concepts.

Federal Investigative Standards Type Public Trust National Security Purpose Suitability/Fitness Access to Classified Information Risk/Clearance Level Low Risk Moderate Risk High Risk Confidential/Secret Secret/Top Secret SCI Position Sensitivity Level Non-Sensitive Non-Critical Sensitive Critical Sensitive Special Sensitive Current Investigation Type Tier 1 Tier 2 Tier 4 Tier 3 Tier 5 Legacy Investigation Type NACI MBI BI NACLC/ANACI SSBI Standard Form SF 85 SF 85-P SF 86 Adjudicative Authority 5 CFR 731.202 SEAD 4/E.O. 12968 ICD 704

Figure 3: Federal Investigative Standards

Frequently Asked Questions Why are you investigating my employee? They are only applying for an entry-level job and they don’t need a security clearance. All persons privileged to be employed in the federal government shall be reliable, trustworthy, of good conduct and character, and of complete and unwavering loyalty to the United States. This means that the placement of any contractor employee in any agency of the government is subject to investigation. The scope of the investigation will vary, depending on the nature of the position and the degree of harm that an individual in that position could cause. The requirement to be investigated applies whether or not the position requires a security clearance.

What types of information will be used to make a fitness determination? The adjudicative process evaluates all pertinent data contained in a background investigation, including all available, reliable, and relevant information about a person, past and present, favorable and unfavorable. The background investigation product itself typically contains information about the contractor employee’s residence, employment, education, and financial information. Additionally, DHS runs independent criminal history and financial checks.

What is reciprocity? Reciprocity is the process of recognizing and accepting an investigation or adjudication in the evaluation of a current position, barring any exception or newly developed information. Although this process is primarily utilized in the handling of security clearances, there is some applicability to fitness. If a prospective employee has a background investigation that meets or exceeds the required position sensitivity level, it may be used to expedite the adjudicative process depending on the age of that investigation.

How does reciprocity work in DHS? DHS honors all clearances under reciprocity as required by law, as long as there has not been a break in service of more than two years, the investigation is within scope, and the investigation meets or exceeds the requirements of the position. Even if a contractor employee holds a security clearance, he or she will still be evaluated for fitness.

Are fitness standards the same across DHS? DHS uses the fitness adjudicative factors (see Figure 2) found in 5 CFR 731 requirements, which are government-wide standards. For example, DHS Components utilize the same criteria when evaluating these factors, to include financial delinquencies, which is considered under Dishonest Conduct. Once a contractor employee is cleared at one Component, the determination should easily transfer to another Component for an equivalent position; however, unique position requirements may apply.

What is a position sensitivity level? The position sensitivity level is an evaluation of risk and sensitivity of a position. It is designated by evaluating the duties and responsibilities of a position against a set of criteria that measure the potential for applicants to bring about adverse effect on the national security, and the degree of that potential effect.

My employee has already been cleared by another DHS Component; does he or she need to complete new forms? The contractor employee will be required to complete new forms if they are moving to a position with a higher position sensitivity level, or if the investigation for their current position is too old to be used.

Who can I contact if I have further questions about this process? Contact your COR or your cognizant security office.

https://www.govinfo.gov/content/pkg/CFR-2012-title5-vol2/pdf/CFR-2012-title5-vol2-part731.pdf https://www.govinfo.gov/content/pkg/CFR-2012-title5-vol2/pdf/CFR-2012-title5-vol2-part731.pdf https://www.govinfo.gov/content/pkg/CFR-2012-title5-vol2/pdf/CFR-2012-title5-vol2-part731.pdf https://www.govinfo.gov/content/pkg/CFR-2012-title5-vol2/pdf/CFR-2012-title5-vol2-part731.pdf

Contractor Fitness at DHS
Contractor Fitness at DHS
Adjudicative Process
Adjudicative Process
Following the favorable completion of the adjudicative process, contractor employees will be able to start or remain on contract with DHS. This process is repeated in the form of a periodic reinvestigation every five years. In the event that a contr...
Following the favorable completion of the adjudicative process, contractor employees will be able to start or remain on contract with DHS. This process is repeated in the form of a periodic reinvestigation every five years. In the event that a contr...
What Does DHS Review?
What Does DHS Review?
Personnel Security Terminology
Personnel Security Terminology
Personnel security langugage can be difficult to comprehend. Below is a table with some of the more common acronymns and terms that may be utilized when processing contractor employees for fitness determinations:
Personnel security langugage can be difficult to comprehend. Below is a table with some of the more common acronymns and terms that may be utilized when processing contractor employees for fitness determinations:
Investigative Coverage
Investigative Coverage
Frequently Asked Questions
Frequently Asked Questions
Why are you investigating my employee? They are only applying for an entry-level job and they don’t need a security clearance. All persons privileged to be employed in the federal government shall be reliable, trustworthy, of good conduct and charac...
Why are you investigating my employee? They are only applying for an entry-level job and they don’t need a security clearance. All persons privileged to be employed in the federal government shall be reliable, trustworthy, of good conduct and charac...
What types of information will be used to make a fitness determination? The adjudicative process evaluates all pertinent data contained in a background investigation, including all available, reliable, and relevant information about a person, past an...
What types of information will be used to make a fitness determination? The adjudicative process evaluates all pertinent data contained in a background investigation, including all available, reliable, and relevant information about a person, past an...
What is reciprocity? Reciprocity is the process of recognizing and accepting an investigation or adjudication in the evaluation of a current position, barring any exception or newly developed information. Although this process is primarily utilized ...
What is reciprocity? Reciprocity is the process of recognizing and accepting an investigation or adjudication in the evaluation of a current position, barring any exception or newly developed information. Although this process is primarily utilized ...
How does reciprocity work in DHS? DHS honors all clearances under reciprocity as required by law, as long as there has not been a break in service of more than two years, the investigation is within scope, and the investigation meets or exceeds the r...
How does reciprocity work in DHS? DHS honors all clearances under reciprocity as required by law, as long as there has not been a break in service of more than two years, the investigation is within scope, and the investigation meets or exceeds the r...
Are fitness standards the same across DHS? DHS uses the fitness adjudicative factors (see Figure 2) found in 5 CFR 731 requirements, which are government-wide standards. For example, DHS Components utilize the same criteria when evaluating these fac...
Are fitness standards the same across DHS? DHS uses the fitness adjudicative factors (see Figure 2) found in 5 CFR 731 requirements, which are government-wide standards. For example, DHS Components utilize the same criteria when evaluating these fac...
What is a position sensitivity level? The position sensitivity level is an evaluation of risk and sensitivity of a position. It is designated by evaluating the duties and responsibilities of a position against a set of criteria that measure the pote...
What is a position sensitivity level? The position sensitivity level is an evaluation of risk and sensitivity of a position. It is designated by evaluating the duties and responsibilities of a position against a set of criteria that measure the pote...
My employee has already been cleared by another DHS Component; does he or she need to complete new forms? The contractor employee will be required to complete new forms if they are moving to a position with a higher position sensitivity level, or if ...
My employee has already been cleared by another DHS Component; does he or she need to complete new forms? The contractor employee will be required to complete new forms if they are moving to a position with a higher position sensitivity level, or if ...
Who can I contact if I have further questions about this process? Contact your COR or your cognizant security office.
Who can I contact if I have further questions about this process? Contact your COR or your cognizant security office.

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