04__Quality_Assurance_Surveillance_Plan.xlsx

XLSX spreadsheet 12 KB Posted

Attached to
Visitor Transportation Services for Glacier Nation Federal contract opportunity
Solicitation number
140P1422Q0003
Issued by
Department of the Interior National Park Service Intermountain Region

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Sol_140P1422Q0003_Amd_0003.pdf PDF
Sol_140P1422Q0003_Amd_0002.pdf PDF
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09__Q_A_Document_Amendment_0001_0001.pdf PDF
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06__Wage_Determinations.pdf PDF
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01__Statement_of_Work.pdf PDF
08__Certification_of_Vaccination_Form.pdf PDF
Sol_140P1422Q0003.pdf PDF
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Sheet1

Performance StandardPlace of InspectionDue Date of Service/ DeliverableScheduled Date of InspectionAcceptable Quality Level (AQL)Incentives/ Disincentives For Meeting or not Meeting the AQLAuthorized Government OfficialMonitoring MethodNo of Days Provided to Correct Non-Conforming Service/ InfractionTotal Number of Corrections Authorized After Non-ComplianceOutcome of Inspected Service/ Deliverable
Monthly Status ReportTransit Manager's Office10th of each monthWithin 5 business days after receipt90%See NOTE belowContracting Officer's Representative (COR)Written Acceptance, or Rejection With Supporting Rationale (Emails Are Preferable)Two (2) Business Days (Unless An Extension Is Authorized By The COR In Writing,(Emails Are prefered)One (1) (Unless An Extension Is Authorized By COR Or CO In Writing, (Emails Are prefered)See DISINCENTIVE below
Final ReportTransit Manager's Office30 days after the end of the period of performanceWithin 30 days after receipt100%See NOTE belowCOR and Project Manager (PM)Written Acceptance (email preferable)Five (5) business Days (Unless an extension is authorized by the COR in writing (emails are prefered))One (1) (Unless An Extension Is Authorized By COR Or CO In Writing, (Emails Are prefered)See DISINCENTIVE below
Lead, Deputy Leads, Dispatchers, and Passenger Loading Assistants (Admin Staff) report on time to scheduled shiftsAssigned Duty LocationDailyWeekly90%See NOTE belowCOROn-site and observation of operationsOne (1) working days (Unless an extension is authorized by the COR in writing (emails are prefered))Ten (10), unless an incident is authorized by the COR or CO in writing (emails are prefered)-$300 per person per day missed
The Contractor supplies the minimum number of Drivers by dates in SOW and resupplies within 5 days any vacated position during the season, Substitutes allowedAssigned Duty LocationDailyWeekly90%See NOTE belowCOROn-site and observation of operationsFive (5) working days (Unless an extension is authorized by the COR in writing (emails are prefered))Ten (10), unless an extension is authorized by the COR or CO in writing (emails are prefered)-$500 per person per day missed
Vehicle Accidents and other Government Furnished Property DamageGlacier National ParkDailyWeekly95%See NOTE belowCORAccident reports and on-site inspectionsOne (1) working day (Unless an extension is authorized by the COR in writing (emails are prefered))Three (3), unless an exception is authorized by the COR or CO in writing (emails are prefered)After three (3) instances for an individual, see DISINCENTIVE below
Contractor provides one LeadTransit Office, WestTwo weeks before Mother's Day WeekendTwo weeks before Mother's Day Weekend100%See NOTE belowCORArrival dates and observation of operationsOne (1) working day (Unless an extension is authorized by the COR in writing (emails are prefered))Lead position is to remain filled-$500 per day beginning on start date
Contractor provids two Deputy LeadsAssigned Duty LocationSee Statement of Work for Training and expected start datesDue date100%See NOTE belowCORArrival dates and observation of operationsOne (1) working day (Unless an extension is authorized by the COR in writing (emails are prefered))Deputy Lead positions are to remain filled-$500 per day beginning on start date
Contractor provides six dispatchersAssigned Duty LocationSee Statement of Work for Training and expected start datesDue date100%See NOTE belowCORArrival dates and observation of operationsOne (1) working day (Unless an extension is authorized by the COR in writing (emails are prefered))Dispatcher positions are to remain filled-$500 per day beginning on start date
Contractor provides six (6) Passenger Loading AssistantsAssigned Duty LocationSee Statement of Work for Training and expected start datesDue date90%See NOTE belowCORArrival dates and observation of operationsOne (1) working day (Unless an extension is authorized by the COR in writing (emails are prefered))All Passenger Loading Assistant positions are to remain filled.See DISINCENTIVE below

NOTE: Non-conforming services/deliverables will be corrected at no additional cost to the Government. Written acceptance, conditional acceptance or rejection will be sent to the contractor via email or by mail.

Disincentives: Payment less than 100% (up to 5%) may be deducted for less than full compliance of the AQL. Contractors will have an opportunity to correct nonconforming services at the expense of the contractor within 2 business days before the Government makes an equitable adjustment to the contract.

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