02 AESE Draft Contract Level SOW.pdf

PART I – SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

TABLE OF CONTENTS

C.1 INTRODUCTION

C.1.1 Background C.1.2 Scope

C.2 SPECIFICATIONS, STANDARDS, AND PUBLICATIONS

C.2.1 FAA Orders C.2.2 FAA Standards, Specifications & Guides C.2.3 Non-Government Standards & Guides

C.3 PERSONNEL

C.3.1 Key Personnel C.3.2 Other Personnel

C.4 REQUIREMENTS

C.4.1 Program Management C.4.1.1 Program Management Deliverables C.4.1.1.1 Program Plan C.4.1.1.2 Program Management Report C.4.1.1.3 Risk Management Plan C.4.1.2 Conferences & Meetings C.4.1.2.1 Post-Award Conference (PAC) C.4.1.2.2 Program Management Review (PMR) C.4.1.2.3 Technical Interchange Meetings (TIMS) C.4.1.2.4 Logistics Management Information Provisioning Conference C.4.1.2.5 Integrated Logistics Support Management Team (ILSMT) Conference C.4.1.2.6 Contractor Depot Logistics Support Management Review (CDLSMR) C.4.1.2.7 Logistics Guidance Conference

C.4.2 HARDWARE

C.4.2.1 Commercial Off-The-Shelf Equipment C.4.2.2 Deviations from FAA Specifications – For Commercial Off-The-Shelf Equipment C.4.2.3 Site-Specific Configurations C.4.2.4 Parts Obsolescence Management C.4.2.5 Equipment Shop Drawings

C.4.3 SOFTWARE

C.4.3.1 Software Quality Assurance C.4.3.2 Documentation and License Rights C.4.3.3 Cybersecurity

C.4.4 LOGISTICS

C.4.5 TRAINING

C.4.5.1 Introduction

C.4.5.2 General Training Information C.4.5.2.1 Environmental Occupational Safety and Health (EOSH) C.4.5.2.2 Course Requirements C.4.5.3 Training Materials and Equipment C.4.5.3.1 Student Training Materials C.4.5.3.2 Copyrighted Material C.4.5.3.2.1 Contractor-Furnished Training Supplies C.4.5.3.3 Contractor-Furnished Training Site(s) and Facilities C.4.5.4 Training Development C.4.5.4.1 Personnel Qualifications Report, CDRL T002 C.4.5.4.2 Task and Skills Analysis (TASA) Report, CDRL T003 C.4.5.4.3 Training Schedule C.4.5.4.4 Written Exam, Multiple Choice, Development C.4.5.4.5 Performance Examinations (Laboratory Development) C.4.5.4.6 Student Welcome Packages, CDRL T008 C.4.5.4.7 Training Materials, CDRL T004, T005, and T006 C.4.5.4.8 Validation of Training Course C.4.5.4.8.1 Contractor’s Presentation, CDRL T009 C.4.5.4.8.2 Operational Tryout, CDRL T010 C.4.5.4.8.3 First Course Conduct, T011 C.4.5.4.9 Training Deliverables C.4.5.4.9.1 Delivery of End of Course Evaluations C.4.5.4.9.2 Delivery of End of Course Examinations C.4.5.4.9.3 Certificate of Training C.4.5.4.10 Training Conference/Meeting

ABBREVIATIONS

C.1 INTRODUCTION

The Federal Aviation Administration (FAA) has a requirement for the acquisition and life cycle in-service support of Alternative Energy Systems (AES) equipment, such as photovoltaic panels, battery energy storage systems (BESS), Lithium Iron Phosphate batteries, hybrid supercapacitors, charge controllers, microgrid controllers, PV array rack systems, and all associated AES cables/connectors. This is referred to as Alternative Energy Systems Equipment (AESE) through this Statement of Work (SOW).

C.1.1 Background AESE is currently being evaluated for integration in all FAA facilities from small unstaffed facilities to Air Route Traffic Control Centers (ARTCC). This contract supports the FAA’s upcoming requirements for AESE integration, and related support services for life cycle Integrated Logistics Support (ILS). The contract will acquire Commercial Off-The-Shelf (COTS) and/or Non-Developmental Item (NDI). This COTS/NDI approach provides the FAA with the most cost-effective and streamlined way to acquire AESE. AES will be designed and installed in grid tied or off grid (island) configurations, enhancing power reliability and resiliency to critical National Airspace Systems (NAS).

C.1.2 Scope This SOW requires AESE, technical support services, logistics support, training, and quality control for the AESE being acquired. The Contractor must have extensive experience in designing, assembling, testing, and installing power distribution systems in facilities of similar complexity and criticality as those found across the NAS. The Contractor must possess in-house access to core technical information and be able to troubleshoot, fault isolate and perform failure analysis of its equipment and provide maintenance and repair training for FAA technicians.

C.2 SPECIFICATIONS, STANDARDS, AND PUBLICATIONS

The Specifications, Standards and Publications referenced below are part of this SOW. However, they are not all encompassing, and additional specifications, standards, and publications may be required for a particular task. As part of the contract, the Contractor must furnish (for their own use) and follow all applicable specifications, standards, and publications. In the event there are conflicts between FAA documents and industry standards, the FAA documentation will take precedence unless otherwise directed by the Contracting Officer Representative (COR).

C.2.1 FAA Orders

1800.66 Configuration Management Policy

3000.57 Air Traffic Organization Technical Operations Training and Personnel Certification

Programs

4600.27 Personal Property Asset Lifecycle Management

6200.4 National Test Equipment Program Management

6000.53E Remote Maintenance Monitoring and Control Interface Development and

Implementation

6980.37 Maintenance of Solar Photovoltaic System

C.2.2 FAA Standards, Specifications & Guides

FAA-E-99001 Photovoltaic Specification FAA-STD-021A Configuration Management FAA-STD-028C Contract Training Programs

C.2.3 Non-Government Standards & Guides

American Society for Testing and Materials International (ASTM) ASTM D 3951 Standard Practice for Commercial Packaging

Energy Information Administration

EIA 649 National Consensus Standard for Configuration Management ISO-9000 Quality Management and Quality Assurance Standards

Underwriters Laboratories (UL)

UL 1741 Inverters, Converters, Controllers and Interconnection System Equipment for Use with Distributed Energy Resources.

UL 1449 Standard for Surge Protective Devices UL 9540 Standard for Safety of Energy Storage Systems and Equipment

UL 9540A Test Method for Evaluating Thermal Runaway Fire Propagation in Battery Energy Storage Systems

UL 1973 Batteries for Use in Stationary and Motive Auxiliary Power Applications UL 61730 Standard for Photovoltaic (PV) Module Safety Qualification UL 4703 Photovoltaic Wire

UL 2703 Mounting Systems, Mounting Devices, Clamping/Retention Devices, and Ground Lugs for Use with Flat-Plate Photovoltaic Modules and Panels

Institute of Electrical and Electronics Engineers (IEEE)

IEEE 1547 Inverters, Converters, Controllers and Interconnection System Equipment for Use with Distributed Energy Resources.

C.3 PERSONNEL

C.3.1 Key Personnel

The Contractor must provide one (1) Program Manager (PM), designated as Key Personnel. The labor costs associated with the PM are not to be billed direct as a full-time direct cost to the project. The PM is responsible for the entire contract; therefore, these costs should be included in the overhead and G&A expenses. The PM must provide all necessary management, business and administrative planning, and coordination required to successfully perform all SOW tasking and associated task and delivery orders. Refer to J.04 Labor Categories Definitions for qualifications and responsibilities.

The PM must manage and administer submission of all data items required in each task and delivery order. Once approved by the FAA, this individual will be the primary conduit through which the Contractor and the Government organize, schedule, and report on all elements of this contract. The PM will be the focal point within the Contractor’s organization for all required program discussions with the Contracting Officer (CO) and COR regarding the status of contract activities, and for all required program efforts involving equipment orders, equipment documentation, quality control, logistics, and training.

Other functions included in Program Management are:

• Integrated Logistics Support (ILS) management

• Contractor Depot Logistics Support (CDLS) management

• Training management

C.3.2 Other Personnel Refer to Section J, Attachment J.04 Labor Categories Definitions for qualifications and responsibilities for other personnel.

C.4 REQUIREMENTS

C.4.1 Program Management C.4.1.1 Program Management Deliverables C.4.1.1.1 Program Plan

The Contractor must provide a Program Plan, CDRL M001, detailing the method by which the FAA’s work (equipment, logistics, and training) will be functionally integrated into the Contractor’s existing management structure.

C.4.1.1.2 Program Management Report The Contractor must develop and maintain a spreadsheet of fielded equipment, training, and service task orders indicating the status of each, CDRL M002. The Contractor must provide a copy of the program management report electronically via e-mail to the FAA COR and CO on a quarterly basis. However, if a program requires more frequent reporting, such as biweekly submissions, the Contractor must adjust accordingly and ensure distribution to the respective program’s PM as needed.

C.4.1.1.3 Risk Management Plan The Contractor must develop and maintain a Risk Management Plan, CDRL M006. The Contractor must schedule and arrange work to cause the least interference with the normal occurrence of Government business and mission in an operating facility. The Contractor must participate in Operational Risk Management (ORM) activities as requested by the FAA.

C.4.1.2 Conferences & Meetings The Contractor must prepare and deliver a Conference Agenda, CDRL M004, 15 working days prior to each scheduled conference, review, or meeting, and Conference Meeting Minutes, CDRL M005, within five (5) working days after completion of each scheduled conference, review, or meeting. Contractor administrative support must be provided for meetings and conferences hosted at the Contractor’s facility. Such support consists of providing facilities, office equipment, and clerical support as requested. Meetings at the Contractor’s facilities must be conducted at a facility located in the Continental United States (CONUS). Travel by Contractor’s personnel to meetings and conferences as needed to meet contract requirements in locations other than Contractor’s facility, or the Contractor’s local metropolitan area, is reimbursable IAW the FAA’s Travel Policy (FAATP).

C.4.1.2.1 Post-Award Conference (PAC) The Contractor must participate in a Post-Award Conference (PAC) to be held at the Contractor’s facility, or a location determined by the CO; the location must accommodate a minimum of 20 people. The conference will be scheduled no later than 30 calendar days after contract award or determined by the CO. The purpose of the conference is to thoroughly review the contract to ensure that all parties have a clear understanding of all contractual requirements. Program Management, Logistics, initial Contractor Depot Logistics Support (CDLS), and Training Guidance Conferences may be held concurrently with the PAC or, at the discretion of the FAA, held on separate dates and at separate locations. The PAC may be held in conjunction with other meetings that may require more than a one-day event.

C.4.1.2.2 Program Management Review (PMR) The Contractor must conduct a monthly teleconference and an annual in-person PMR to review the contract status, performance, cost, and schedule as requested by FAA CO or COR. The annual PMR dates will be determined by the CO or COR. The CO or the COR will notify the Contractor at least 30 working days in advance of the PMR. FAA agenda items will be provided NLT 30 days in advance of the PMR.

C.4.1.2.3 Technical Interchange Meetings (TIMS) The Contractor must support and participate in Technical Interchange Meetings (TIMs) as needed. The purpose of these meetings is to promote a free exchange of ideas between the Contractor and the Government to identify and resolve technical problems. The Contractor must provide the appropriate subject matter experts to respond to Government questions. The date and location for each TIM will be determined by the CO or COR. Meetings must be coordinated with the COR and approved by the CO. At the discretion of the FAA, teleconference meetings may be held in lieu of travel. The COR will notify the Contractor at least 15 working days in advance of each TIM.

C.4.1.2.4 Logistics Management Information Provisioning Conference The Contractor must participate in an FAA-sponsored Provisioning Conference (PC). The PC is required to determine on-site and depot spare parts levels. The initial conference will take place within 30 calendar days of contract award and may be held concurrently with the Post-Award Conference. Subsequent conferences may be scheduled at the discretion of the Government to resolve any supply or support issues that may arise during the contract period of performance.

C.4.1.2.5 Integrated Logistics Support Management Team (ILSMT) Conference The Contractor must participate in ILSMT conferences to be held on an as needed basis to discuss logistics program anomalies. The first ILSMT conference may be held in conjunction with the Post Award Conference and Contractor Depot Logistics Support (CDLS) Management Review conference. ILSMT conferences may be held at the Contractor's facility, FAA Headquarters, or other facilities, as determined by the COR. Whenever possible, these conferences may be held in coordination with other meetings/conferences (e.g. Program Management Reviews). The FAA anticipates one (1) ILSMT meeting per year in addition to the initial ILSMT conference.

C.4.1.2.6 Contractor Depot Logistics Support Management Review (CDLSMR) The Contractor must hold one (1) post-award Contractor Depot Logistics Support Management Review (CDLSMR) conference. It may be held in conjunction with the Post-Award Conference or the ILSMT Conference, to review and resolve supply support, technical assistance, cost, schedule, and other CDLS problems and concerns as requested by the Government. Thereafter, the CDLSMR may be held concurrently with the PMR or at the discretion of the Government.

C.4.1.2.7 Logistics Guidance Conference (LGC) The Contractor must participate with FAA representatives in a Logistics Guidance Conference (LGC). It may be held in conjunction with the Post-Award Conference or as requested by the COR. The Contractor must co-chair the meeting with the FAA Service Team Logistics Manager (STLM). The Contractor must present a briefing, detailing the Contractor’s approach to accomplishing integrated logistics tasks IAW this SOW.

C.4.2 HARDWARE

C.4.2.1 Commercial Off-The-Shelf (COTS) Equipment

The AESE defined in this SOW must consist of COTS equipment further configured, conforming to requirements in C.2 and Equipment Requirements. Refer to Section J, Attachment J.01 AES Solar Equipment

Requirements.

C.4.2.2 Deviations from FAA Specifications – For Commercial Off-The-Shelf Equipment If any proposed COTS equipment is unable to meet the specified requirements (including those specified in the J Attachments and/or in FAA Orders/Specifications) as manufactured for commercial use, the Contractor must provide a list of the configuration changes (inclusive of labor and material) required to ensure compliance.

Configuration changes lists must be submitted to the COR for review and formal approval by the CO. The configuration changes should specify the Contractor-furnished labor, equipment and be individually priced clearly linking the particular COTS equipment to which it applies. Documentation requirements are included in the Equipment Modification Report, CDRL E005.

C.4.2.3 Site-Specific Configurations AESE, COTS may be required to be assembled into unique configurations to address unforeseen FAA site-specific conditions such as space or access limitations. Equipment configuration costs associated with unique site conditions must be addressed through the Task Order Proposal process.

C.4.2.4 Parts Obsolescence Management The Contractor must implement and adhere to parts obsolescence management processes including a quarterly obsolescence report to ensure the availability of parts for components in the NAS as defined in appendices VIII (Engineering Changes – Equipment) and X (Reporting the Accomplishment of Updating/Retrofit Changes) of FAA-STD-021A (Configuration Management, Contractor Requirements). Most items are normally categorized as expendable although the FAA reserves the right to request that a part be returned for test, evaluation, repair or stock. In the event an Exchange and Repair (E&R) or Repair and Return (R&R) part can be repaired for less than 50% of the current price, assuming the item price is $600 or above, the part must be repaired by the Contractor. If the repair cost is over 50% of the current price, the part may be deemed expendable with COR and CO concurrence. If an item is at risk of becoming obsolete or otherwise unavailable from the Contractor, then the determination of expendability rests with the COR.

C.4.2.5 Equipment Shop Drawings The Contractor must provide the following shop drawings of equipment within six (6) weeks after the acceptance of the proposed bill of materials per delivery/task order from the Government:

• Equipment Configuration Shop Drawings, CDRL E003. Shop drawings showing equipment dimensions, front, side and back elevation views, and internal equipment mounting.

• Equipment Seismic Restraint Shop Drawings, CDRL E004. Provide drawings showing the type and location of seismic restraints that are necessary to secure AESE equipment. Each delivery/task order will specify the International Building Code (IBC) seismic zone and withstand rating.

C.4.3 SOFTWARE

C.4.3.1 Software Quality Assurance

The Contractor must develop and implement a software quality assurance program aimed at comprehensively eliminating bugs in all supplied software (reference contract specifications). All functions must be independently tested on a software simulator by people other than those responsible for the original code or any subsequent changes. The procedure for this process must be submitted to the FAA COR and approved before implementation. Proper functioning of the delivered software must be demonstrated to the CO, COR, or designated FAA representative on a simulator prior to delivery to the FAA. The Contractor must develop and implement a plan for ensuring that all software corrections or enhancements developed for other customers are incorporated in this project. Contractor configuration management processes must be capable of identifying code changes and software revision levels. The Contractor must provide a copy of its ISO 9000 series certification documentation.

C.4.3.2 Documentation and License Rights

The Contractor must provide Government access to Electrical Power Monitoring and Control System (EPMCS) interface software control documents and system information. This information will be used by the FAA to develop software that interfaces with AESE.

The Government must have the ability to modify, operate and monitor systems for compatibility with existing FAA related power system equipment (UPS, STS, ATS, etc.) as well as any future purchases and integration of other equipment. The Government must have access and rights to all system software, system firmware and all supporting documentation in association with any necessary modifications to the integration and operation of the Alternative Energy system. If a circumstance arises where the typical supplied software or access rights do not allow the necessary modifications, the contractor must work with the FAA to supply the appropriate rights or code, including specific source codes, if necessary, to ensure the FAA is able to make the alterations it requires during and after the contract period of performance. The Contractor must provide the Government all applicable software licenses and firmware used on this contract.

C.4.3.3 Cybersecurity Refer to Section J, Attachment J.02 Cybersecurity SOW.

C.4.4 LOGISTICS

Refer to Section J, Attachment J.03 Integrated Logistics Support SOW.

(ALL CDLS SCOPE IS AN OPTION WITHIN THE TERMS OF THE CONTRACT TO BE

EXERCISED AT THE FAA’S SOLE DISCRETION AS NEEDED FOR BASE AND ALL OPTION

PERIODS)

C.4.5 TRAINING

C.4.5.1 Introduction

This section documents the FAA’s requirements for AESE Training. The Contractor must provide equipment maintenance and repair training to FAA key stakeholders.

FAA Maintenance Concept: FAA technicians will perform all tasks that the Contractor’s Customer Service Engineer or Field Service Representative performs during an assistance visit to a customer’s site. Tasks must include, but are not limited to: Inspection of equipment, troubleshooting/diagnosis, removal of failed parts/LRU(s), replacement of failed parts/LRU(s), equipment programming and validation and certification (if applicable) that the system is available for operation.

The following training courses must be provided to support the FAA’s maintenance concept:

a. Provide digital versions of equipment user, service, and training manuals

b. AESE Factory Training

Tasks include, but are not limited to: Inspection of equipment, troubleshooting/diagnosis, removal of failed parts/LRU(s), replacement of failed parts/LRU(s), equipment programming, and validation and certification (if applicable) that the system is available for operation

c. Computer Based Training (CBT) If CBT is a contract scope requirement, this training will include all new equipment under the AESE contract. CBTs include but are not limited to videos, links to factory web pages, software simulations, and virtual environments. Prior to issuance of the task order award, the FAA will supply the hardware and software specifications to ensure contractor supplied CBT is compatible with FAA hardware and networks.

C.4.5.2 General Training Information

C.4.5.2.1 Environmental Occupational Safety and Health (EOSH)

COTS training material used by the Contractor must meet or exceed the appropriate Occupational Safety and Health Administration (OSHA) regulations (see 29 CFR § 1910.305). OSHA Safety Regulations must also be integrated into course content, as appropriate. All instructions must emphasize each person’s accident prevention responsibilities, both as an individual and as a representative of the FAA.

C.4.5.2.2 Course Requirements The Contractor must provide training at the FAA’s discretion and as requested. The Contractor must adhere to the requirements of FAA-STD-028C, “Contract Training Programs and the Airway Facilities Standards and Guidelines for Course Development”; FAA Order 3000.57, “Air Traffic Organization Technical Operations training and Personnel Certification Programs”, and AMAWI-00002, “FAA Academy Training Development and Revision”. The contractor will be provided with MS Word soft copies of FAA STD-028C, FAA Order

3000.57 and AMAWI-00002.

The Contractor must revise and maintain all course materials, curriculum materials and courseware, if required, until all Contractor-conducted training has been completed. The Contractor must deliver final training documents and materials in hard copy form and on electronic media files in the latest version of Microsoft Word and/or Microsoft PowerPoint or later format.

C.4.5.3 Training Materials and Equipment C.4.5.3.1 Student Training Materials

The Contractor must provide each student with a complete a set of course materials for the respective course.

Course conduct must make maximum use of all materials distributed. Student manuals and guides will encompass a “how to” approach and work in concert with the instructor materials (lesson plans, PowerPoint presentations, figures, handouts, etc.). The Contractor must furnish and maintain all reference, instruction, and student materials for each class. At the conclusion of each class, students will retain all student course materials issued to them.

C.4.5.3.2 Copyrighted Material All COTS or training materials developed must be free from all encumbrances, which prohibit or limit their reproduction or use by the Government for training purposes. These encumbrances must include, but not be limited to, copyrighted materials, registered documentation, and software. At final delivery, the Contractor must provide written verification that the above requirements have been met. All material developed for the FAA must be the sole property of the FAA and must not be used by the Contractor for any purpose other than as stated in the contract.

C.4.5.3.2.1 Contractor-Furnished Training Supplies The Contractor must furnish all training supplies, including, but not limited to: Tools, hardware, test equipment, personal protective equipment (PPE), and consumables necessary to conduct training. The Contractor must maintain all supplies in a usable condition. PPE must be clean and sanitized before being issued to students.

C.4.5.3.3 Contractor-Furnished Training Site(s) and Facilities The CO must approve in advance all training sites; all training must be conducted at an approved site. The FAA may inspect any training site or training facility furnished by the Contractor during the contract period. The following conditions will be inspected and must be approved by the Government: space, lighting, noise, heating and cooling, safety of environment, cleanliness and sanitation, furniture, and accessibility for people with disabilities. The Contractor must correct any known deficiencies identified before the start of training or as soon as deficiencies are identified during an instruction period. The Contractor must provide training aids and AES equipment and software, as identified in training documentation.

C.4.5.4 Training Development

C.4.5.4.1 Personnel Qualifications Report, CDRL T002

The Contractor must submit a resume of training experience for each person assigned to conduct classes under this contract. Each resume must include the name of organizations where the person developed and/or conducted training, points of contact at the organizations including phone numbers, address, and training dates. CDRL T002.

The Contractor must submit a Personnel Qualifications Report for the training staff in accordance with FAA- STD-028C, DID-1. Data Item Description, DID-1, 8., Paragraph 2. “Instructional Development Staff” requirement is waived.

C.4.5.4.2 Task and Skills Analysis (TASA) Report, CDRL T003 Specific requirements for the reports are listed in FAA Standard 028C, DID-2. A TASA Report must be prepared for the FAA Second Level Engineering and Maintenance Technician Training Course.

C.4.5.4.3 Training Schedule The CO will advise the Contractor of the first course at least 60 calendar days prior to the required date, upon coordination with the Program Office and the Technical Operations Training Division, Workforce Development.

The training must be conducted on an eight (8) hour academic day, five (5) days per week schedule, unless course length dictates otherwise. Course instruction, labs, and testing must be included in this time frame. Class instruction periods for lectures will be 50 minutes in duration with a 10 minute break between periods of instruction. The length of the practical application (laboratory exercises) may vary as the subject matter dictates, with students allowed breaks at their discretion.

Start and end times for classes conducted at FAA field locations may vary to accommodate work schedules for FAA personnel.

Class must not be held on Federal holidays. Federal holidays must not be absorbed into the overall course length.

No training must be scheduled between Thanksgiving and New Year’s Day. The Government must establish class start and stop times and class days.

Maximum class size is eight students of FAA technicians, engineers and/or supervisors, per class. The student-to-instructor ratio may be no greater than 8-to-1 for classroom training, and no greater than 4-to-1 for lab training.

Additional instructors may be needed while students are performing their lab exercises.

To meet urgent installation and/or fielding requirements, the Government may direct the Contractor to conduct a second shift or an accelerated training schedule

C.4.5.4.4 Written Exam, Multiple Choice, Development The Contractor must develop three versions of the AESE course exams. The Contractor must administer these exams to the FAA course evaluators at end of the Contractor’s presentation of the AESE course. Once approved by the Government these exams will be used on a factory training course and FAA Academy training course.

Specific requirements for the reports are listed in FAA Standard 028C, DID-7.

C.4.5.4.5 Performance Examinations (Laboratory Development) The Contractor must develop three versions of the AESE course. The Contractor must administer these exams to the FAA course evaluators at end of Contractor’s presentation of the AESE training course. Once approved by the Government these exams will be used at factory training course and FAA academy training course.

Specific requirements for the reports are listed in FAA Standard 028C, DID-7.

C.4.5.4.6 Student Welcome Packages, CDRL T008 The Contractor must provide each student with a Student Welcome Package, CDRL T003, containing, at a minimum:

• Specific directions to the training facility

• Class dates and times

• A list of housing, dining, and transportation facilities available in the vicinity of the training facility

• The content and methods to be used in the training, and

• A description of the course contents.

This information must be provided to the COR in electronic format at least six (6) weeks prior to the scheduled first class of the course as required in FAA- STD-028C, paragraph 2-14 and DID-14.

C.4.5.4.7 Training Materials, CDRL T004, T005, and T006

If training is to be developed or existing factory or COTS training is to be modified or tailored to the FAA needs, the Government must designate from the following list those deliverables that must be submitted for review and approval by the COR. The deliverables will be in accordance with FAA-STD-028C, Airway Facilities Standards and Guidelines for Course Development the applicable DIDs, FAA Order 3000.57, Air Traffic Organization Technical Operation Training and Personnel Certification Programs and AMAWI-00002, Academy Training Development and Revision.

C.4.5.4.8 Validation of Training Course

During the Contractor’s Presentation, Operational Tryout and First Course Conduct, the Contractor will conduct or present versions of each fully developed lesson to the FAA. The lesson is given in detail and depth so that the FAA can assess the effectiveness of the instructional materials, learning sequence, performance exercises, etc. A Contractor’s Presentation progressing up to First Course Conduct must be conducted for the Second Level Engineering and Maintenance Technicians for all AESE and associated equipment purchased under this contract. During the Operational Tryout and First Course Conduct, the Government must review the evaluation forms and identify necessary changes to training materials. The Contractor must incorporate the revisions. At subsequent course conducts, the Contractor must distribute the designated evaluation forms to the students and forward to the FAA as directed.

C.4.5.4.8.1 Contractor’s Presentation, CDRL T009

The Contractor’s Presentation is a formal step in the validation of the training materials in accordance with FAA-STD-028C, DID-14. During the presentation, the Contractor must present a shortened version of each fully developed draft lesson, including draft test items. Each lesson must be given in enough detail and depth that the integration and effectiveness of the instructional materials, learning sequence, performance exercise, tests, and time allocations, can be fully assessed by the Government.

The Contractor’s Presentation must be conducted at the Contractor’s facility using materials that will be used in the actual training course. Contractor personnel responsible for the design, development, and technical accuracy of the training materials must be available during the presentation to answer questions about the course.

Additionally, if the Government requests their presence, the Contractor must require additional Contractor personnel to include instructor(s), developer(s), and appropriate subject matter experts, available to answer questions during and after the presentation. Government representatives must be identified by the Government.

The Contractor must correct errors, omissions, and deficiencies in student and instructor materials discovered during the Contractor’s Presentation and must submit corrected copies of the course materials for Government review and approval. The Contractor must also ensure that all copies requiring correction are corrected prior to their use in any class. If the Contractor’s presentation is determined to be unsatisfactory by the Government, a second presentation will be required.

C.4.5.4.8.2 Operational Tryout, CDRL T010 The Operational Tryout is a continuation of the training materials validation process conducted in accordance with FAA-STD-028C, DID-15. Completed draft lessons are presented to representatives of the target population to determine if the instructional approach is appropriate and effective, test items and time allocations are appropriate, and the format of the materials is easy to use. Information obtained from the Operational Tryout is to be used to revise and improve the instructional effectiveness of the materials prior to the First Course Conduct.

The Operational Tryout must be conducted at the Contractor’s facility and must be planned to last one and a half times the length of the proposed course. Government representatives selected as monitors must not count against the class enrollment. The Contractor must correct errors, omissions and deficiencies discovered during the Operational Tryout and resubmit materials as directed by the contract. Subsequent classes must not commence until a successful Operational Tryout has been conducted and is approved by the Government.

The Contractor must submit an Operational Tryout Report upon completion of the Operational Tryout. The Operational Tryout must not count against the number of classes to be conducted by the Contractor.

C.4.5.4.8.3 First Course Conduct, T011 The Contractor must provide the First Course Conduct in its entirety in the intended training environment to the target population to ensure the course accomplishes the objectives established in accordance with FAA-STD- 028C, DID-16. The Contractor must submit a First Course Conduct report upon completion of the First Course Conduct class.

Course approval must be contingent upon Government acceptance of the First Course Conduct Report. The First Course Conduct class must not count against the number of classes to be conducted by the Contractor.

C.4.5.4.9 Training Deliverables The Contractor must submit training deliverables to the Government upon completion of factory training course.

C.4.5.4.9.1 Delivery of End of Course Evaluations The FAA will provide the Contractor with written end-of-course evaluations for distribution to the students. All students must be given the opportunity to complete written end-of-course evaluations. These forms may include, but not be limited to, student lesson critiques, time logs, errata sheets, end-of- course critiques, etc. The Contractor must provide completed End-of-Course Evaluations, as directed by the FAA’s Program Office.

C.4.5.4.9.2 Delivery of End of Course Examinations Following each course completion, the Contractor must compile the FAA students’ names and record his or her score on each exam, indicating whether the student passed or failed. This is submitted to the COR.

C.4.5.4.9.3 Certificate of Training The Contractor must deliver a certificate of training to each student who successfully completes the training, The certificate must contain, at a minimum:

• Student name

• Length of training, in hours

• Course number and title

• Location of training

• Date completed

• Issuing official

C.4.5.4.10 Training Conference/Meeting

C.4.5.4.10.1 In-Progress Reviews (IPRs)

C.4.5.4.10.2 Post-Award Training Conference, CDRL T001 The purpose of the conference is to provide details on and clarification to the training requirements set forth in this SOW and to:

• Establish a liaison and working relationship between the Contractor personnel and FAA training representatives,

• Permit inspection of the Contractor’s training facility,

• Discuss the Contractor’s plan for accomplishing the training,

• Discuss the Contractor’s Personnel Qualification Report, and

• Discuss classroom administration requirements.

The meeting can be conducted in conjunction with the PAC or No Later Than (NLT) 90 calendar days after award.

The Contractor must deliver a report on the topics discussed and decisions reached at the conference to the COR within seven calendar days of the Post-Award Training Conference, CDRL T001.

C.4.5.4.10.3 In-Progress Reviews (IPRs) The Contractor must conduct In-Progress Reviews. The IPRs are formal presentations by the Contractor to the Government concerning the progress that has been made on the training delivery effort to date. The FAA will schedule the IPRs as needed, and the reviews may coincide with a PMR with agreement from the CO and Technical Team Lead.

TBD

ABBREVIATIONS

The following abbreviations appear in this Statement of Work, and the referenced Specifications.

AES – Alternative Energy Systems AESE – Alternative Energy Systems Equipment ATS – Automatic Transfer Switch CDLS – Contractor Depot Logistics Support CDLSMR - Contractor Depot Logistics Support Management Review CDRL – Contract Data Requirements List CONUS – Continental United States (lower 48 states) COR – Contracting Officer's Representative COTS – Commercial-Off-The-Shelf EPMCS – Electrical Power Monitoring and Control System E&R – Exchange and Repair FAATP – Federal Aviation Administration Travel Policy GFE – Government-Furnished Equipment GUI – Graphical User Interface IAW – In Accordance With IBC – International Building Code ILS – Integrated Logistics Support ILSMT – Integrated Logistics Support Management LRU – Lowest Replaceable Unit or Line Replaceable Unit OEM – Original Equipment Manufacturer PAC – Post-Award Conference PC – Provisioning Conference PMRs – Program Management Reviews PSG – Power Services Group RFO – Request for Offer RMA – Return Material Authorization R&R – Repair and Return SOW – Statement of Work STLM – Service Team Logistics Manager STS – Static Transfer Switch TASA – Task and Skills Analysis TIMs – Technical Interchange Meetings TTA – Training Technical Advisor (FAA) UL – Underwriters Laboratories

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