cjis cafe summary industry day.pdf

FBI CJIS DIVISION

CAFETERIA SERVICES

CLARKSBURG, WV 26306

Cafeteria Summary

INTRODUCTION

This request is to establish a cafeteria style food service contract for the Federal Bureau of

Investigation (FBI) Criminal Justice Information Services (CJIS) Division’s campus, located at

1000 Custer Hollow Road, Clarksburg, West Virginia (WV). “Cafeteria style” is defined as a restaurant in which patrons wait on themselves, carrying their food to tables, desks, or breakrooms from food service counters. However, Contractors are encouraged to provide recommendations on innovative food service options to accommodate our 24/7 operational staff.

The Contractor shall establish and operate, in the Contractor’s name, the FBI CJIS Division’s cafeteria/food service of freshly prepared food, non-alcoholic beverages and such other items as authorized by the Government, in accordance with all terms and conditions specified herein. The cafeteria/food service facilities include a cafeteria with an integrated coffee bar in CJIS Main

Building (CJIS Main), on-campus catering services, and a cafeteria in the Biometric Technology

Center Building (BTC).

Food services are to be operated for the benefit of approximately 3700 personnel on the CJIS

Division campus. Approximately 2400 (65%) are housed at CJIS Main with the remaining 1300 at the BTC. The Government shall not be held responsible for any variation from the estimated population figure since the extent of occupancy cannot be guaranteed. The CJIS Campus is not open to the public due to security considerations; therefore, dining facility usage is limited to the building populations and approximately 60 daily authorized visitors.

BACKGROUND

The FBI CJIS Division is located at 1000 Custer Hollow Road, Clarksburg, WV. The CJIS campus is classified as Open-Secret Space; however, the cafeterias and integrated coffee bar are within Unclassified Space.

The CJIS Main cafeteria and integrated coffee bar occupies 8,200 square feet and is centrally located on the main entrance of the building. This includes a 2,000 square foot food preparation area, a 2,200 square foot serving area, and a 4000 square foot dining area adjacent to the serving area. The CJIS Main dining area will be cleaned and maintained by the Government.

The cafeteria in BTC occupies 11,200 square feet and is located at the end of the main corridor

(Main Street). This includes a 2,000 square foot food preparation area, a 2,200 square foot serving area, and a 7,000 square foot dining area adjacent to the serving area. The BTC dining area will be cleaned and maintained by the Government.

Most personnel are limited to a 30-minute lunch/dinner break.

Table 2.1 illustrates the average percentage of personnel present during current cafeteria service hours.

Table 2.2 provides the average monthly gross sales and the approximate annual sales from 2022 thru 2023.

OBJECTIVES

The objective of this effort is to establish a value based, full-service cafeteria style food service with freshly prepared food options. The Government encourages contractor innovation to increase the use of the cafeteria. Innovative approaches could include such ideas as value meals, samples, loyalty programs, discounts, and special menu selections. It is important to the

Government that the employees use the cafeteria. The Government is open to new ideas and fresh concepts.

The Government does anticipate a menu involving a registered dietician or nutritionist and includes freshly prepared, healthful food choices offering patrons a wide variety of hot and cold foods, to include items grilled, baked, fried, and fresh (i.e., fruit and vegetables/salads). In addition, menu selections for patrons with special dietary considerations like heart healthy, lower sugar, reduced fat, allergen, and low sodium meals and snacks are expected.

The Contractor shall employ personnel to support this contract, secure and maintain general liability insurance (per contract clauses), maintain records (e.g., accounting, employee, health inspection reports, etc.), submit operational reports, and comply with all contract requirements, Food and Drug Administrative (FDA) food codes, and bio-based product compliance.

FOOD SERVICE

The CJIS Division Campus operates 24 hours per day, 7 days per week; however, the Contractor shall provide food service five (5) days per week, Monday through Friday (except holidays observed by the Federal Government or any days mandated by the United States President), to include Breakfast, Lunch, and Dinner meals. The government requirement for the minimum operating food service hours by the Contractor are listed in Table 2.1-Personnel, above. The

Contractor may extend these times as mutually agreed to by the Contractor and the Contracting

Officer (CO). All hours may be adjusted by the CO, as necessary, to accommodate the requirements of the FBI.

Table: 2.1 - Personnel

Breakfast

(6:00am-9:30am)

Lunch

(10:45am-2:00pm)

Dinner

(5:30pm- 8:00pm)

Monday: 61% 85% 9%

Tuesday: 64% 89% 10%

Wednesday: 63% 88% 11%

Thursday: 63% 87% 10%

Friday: 58% 82% 9%

Table: 2.2 - Sales

Calendar Year Average Monthly Gross Sales Approximate

Annual Sales

2022 $152,000 $1.8M

2023 $167,000 $2.0M

The Contractor may be requested to provide catering services at special functions such as service on weekends, luncheon meetings, and special events.

The Contractor shall provide an integrated full-service coffee bar (e.g., coffee and tea varieties, cappuccino, latte, Frappuccino, freshly prepared pastries, etc.) at CJIS Main.

The Contractor shall provide take out containers for all menu items.

OPERATIONS

The Contractor shall:

- Obtain all licenses and permits as required by the federal, state, and local authorities.

- Observe and follow all applicable building, health, sanitary, and other regulations and laws.

DAMAGES

The Contractor shall:

- Be responsible for all costs associated with repairs and replacement of government-owned or furnished equipment damaged as a result of Contractor negligence or misuse.

Failure of the Contractor to use and care for (as recommended by the manufacturer of the product) the equipment may result in the Government obtaining the required services from a recognized maintenance provider and the associated costs, assessed to the

Contractor.

- Be responsible for all cost associated with repairs and replacement of government property due to damage occurring from unreasonable use or accidents. Damage may include extreme buildup of dirt or mold, stains on carpet, and broken equipment and facilities. Intentional alterations to the premises may be considered damage.

- Adhere to federal, state, and local environmental codes.

INCENTIVE

The FBI reserves the right to include an incentive award for this contract if deemed necessary.

MAINTENANCE

The Government will:

- Maintain a preventive maintenance program on all Government-owned equipment. The

Government will contract with a qualified equipment maintenance source.

- Furnish and maintain for the Contractor’s use, all necessary large equipment.

- Provide and maintain other food service equipment that is constructed as part of the building and affixed to the structure.

- Maintain an effective program for the extermination of pests, rodents and vermin in areas assigned to the Contractor and coordinate the full treatment pest control service with the cafeteria contractor.