UNSPSC 43222816: Telephony keyers

Telephony keyers or EGIS - Keyer: An item that by electrical, electronic, and/or mechanical means automatically opens and closes a control circuit or circuits of another item in a predetermined manner. Excludes KEYER:FREQUENCY SHIFT and MODULATOR:RADIO TRANSMITTER for telephony applications

UNSPSC 43222816 Telephony keyers (Commodity) encompasses telephony and audio transmission equipment, including VoIP desk phones, common area phones, Teams-certified handsets, and related telephony infrastructure being actively solicited by municipalities, city governments, and educational institutions seeking to replace or upgrade premise-based telephone systems with cloud-based or managed solutions. State and local buyers under this code procure complete telephony system deployments involving hardware procurement (desk phones, common area phones, expansion modules, auto attendants), infrastructure services, call recording, e-fax integration, and managed support; recent opportunities show a shift toward fully managed VoIP solutions with Microsoft Teams Phone integration and comprehensive break-fix and moves-adds-changes support rather than premise-based Mitel or similar legacy systems. Issuing bodies include municipal governments (City of Conroe, Texas; City of Philadelphia) and education district boards (Valencia College District, Florida), typically through RFP vehicles with comprehensive vendor qualification requirements including insurance, certifications (SOC 2 Type II or ISO 27001), and multi-year service commitments. The code also captures ancillary classroom and conference room technology services such as installation, programming, and support across distributed campus or municipal locations.

Recent activity concentrates in Texas and Florida. The City of Conroe issued an RFP due May 21, 2026, for a comprehensive managed VoIP telephony solution serving 40 municipal locations with 350 Teams Phone users, 300 common area phones, 72 auto attendants, advanced call recording, SMS and e-fax capabilities, geo-redundant infrastructure with 99.99% uptime SLA, and 24/7 managed support, with pricing required for a five-year cost summary across hardware, software licensing, installation, maintenance, training, and project management; the procurement permits vendors to bid on install-and-migration services, support services, or both. Valencia College District in Florida issued an RFP due April 30, 2026, for college-wide classroom and conference room technology services across nine campuses and approximately 900 rooms, with historical annual spending of approximately $1.6 million and anticipated upgrades of 50–75 rooms annually, requiring turnkey provision of materials, labor, programming, system engineering, and dedicated on-site technical support. The City of Philadelphia issued an IFB due June 14, 2026, for podcast and office automation equipment with mandatory vendor installation, configuration, five-year extended warranty on servers and IT appliances, and next-day on-site maintenance response.