Mass Notification System

The Superior Court of California, County of Los Angeles is issuing a Request for Proposals (RFP) for a secure, cloud-based mass notification system that includes installation, configuration, program modifications, and training services. The Court, the largest unified trial court in the United States, operates nearly 600 courtrooms across 38 locations and serves 88 cities with over 4,500 full-time employees. The procured system must be capable of delivering emergency alerts to 6,000 end-users across multiple mediums including cell phone voice and text, email, desktop pop-ups, and VoIP phone/PA systems, operating continuously 24 hours a day, 7 days a week. Proposers must demonstrate at least five consecutive years of documented experience providing similar services and must meet minimum insurance requirements including Commercial General Liability coverage of $1 million per occurrence and $2 million annual aggregate. The RFP evaluation criteria are weighted as follows: Quality of Work Plan (32 percent), Cost (50 percent), Experience on Similar Assignments (10 percent), Credentials of Personnel (5 percent), and Disabled Veteran Business Enterprise (DVBE) status (3 percent). The system must comply with Judicial Council of California data security requirements including Microsoft Intune integration, OAuth or SAML SSO authentication support, disaster recovery planning, FedRamp compliance certifications, and specific encryption standards. The due date for proposals is February 13, 2026, with an estimated service start date of March 2026; pricing is guaranteed for 120 days and must be all-inclusive except for applicable taxes.

The Court maintains a DVBE and Small Business Preference program that may increase proposal scores by 3 percent and 5 percent respectively if applicable requirements are met, though no explicit set-asides or restrictions on organizational types are identified in the solicitation. Proposers must submit all required forms and business licenses through the Court's Online Procurement Website on Bonfire platform, and vendors must accept the Court's standard Model Agreement template and IT Terms and Conditions, which incorporate requirements for background checks, prevailing wage compliance for applicable contracts, confidentiality obligations, and intellectual property rights provisions. The contract will be awarded for an initial three-year term with options for two additional one-year renewals. No incumbent vendors or specific budget ranges have been identified in the available solicitation documents. All bids must be submitted electronically through the Bonfire platform prior to the February 13, 2026 deadline, and the Court reserves the right to award the contract to the lowest responsible vendor, highest scoring vendor, or based on other evaluation criteria as deemed appropriate; the Court is not bound to consider partial bids and may prefer to award the entire solicitation to a single vendor.