NIGP 20862: Photo Identification Software

NIGP 20862 Photo Identification Software, an Item code, encompasses digital identification card production systems, inmate and employee mugshot storage and retrieval, and integration with identity management and access control platforms that state and local governments procure for correctional facilities, law enforcement agencies, and secure facility operations. State and local buyers are soliciting these systems as web-based or on-premise solutions capable of producing color-printed ID cards, managing card inventory and failure tracking, supporting RFID smart cards, and integrating with criminal justice databases, physical access control systems, and identity management platforms. The issuing bodies pursuing this code include state correctional departments and county public-safety agencies, with the Texas Department of Criminal Justice representing a significant recent buyer.

The Texas Department of Criminal Justice posted a leased Photo and ID Card solution RFO (696BF26O033) in August 2026 with a response deadline of October 2, 2026 at 3:00 p.m. Central Time, seeking a system to produce digitally printed identification cards for approximately 41 field locations across Texas—including headquarters, regional correctional units, state jails, and training centers—and to store approximately 934,316 inmate mugshots in the base period. The contractor must integrate with TDCJ's Micro Focus Enterprise Server database, Ping Advanced Identity Cloud, and physical access control system; meet strict service-level agreements requiring 2-hour diagnostic response and 4-hour on-site arrival at headquarters; maintain zero acceptable failure rate for RFID smart cards and inmate ID cards over two years; and comply with FBI Criminal Justice Information Services security training, NIST 800-53 standards, Texas Risk and Authorization Management Program certification, and data residency restrictions to the continental United States. Pricing is firm fixed lease per card and per original mugshot, inclusive of implementation, training, support, hardware, software, and supplies, with the contractor providing 250 hours of programming across the contract term and pricing hourly rates for additional programming beyond the included allocation.