Event Ticketing Management System - UWM Peck School of the Arts

The Event Ticketing Management System multi-award vehicle, established by the University of Wisconsin-Milwaukee (UWM) Peck School of the Arts, provides comprehensive cloud-based software and service solutions for event ticketing management. The contract covers a range of digital services including online ticketing, box office and phone services, consignment management, complimentary ticket handling, subscriptions and memberships, event registrations, merchandise sales, and donation processing. Leveraging cloud-based platforms and software-as-a-service (SaaS) technologies, the vehicle is designed to streamline event management and ticketing operations for educational and cultural institutions.

The contract is awarded to VBO Tickets, a California-based company, and was executed on May 22, 2023, with an initial performance period from June 1, 2023, through May 31, 2024. The vehicle includes provisions for three automatic one-year renewals, with a maximum contract authority date of September 6, 2027. Pricing is structured with a monthly service fee of $850 and a one-time onboarding fee of $500, with additional seat map building services priced on a tiered scale based on venue size. The contract covers the State of Wisconsin and is structured as a piggyback arrangement off the University of Wisconsin-Whitewater's original Request for Bid, offering flexible and scalable ticketing solutions for public institutions.