C23-035-O Contract Fully Executed 5.22.23.pdf

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Attached to
Event Ticketing Management System - UWM Peck School of the Arts
Contract number
C23-035-O
Issued by
Wisconsin

About this file

This is a University of Wisconsin-Milwaukee contract addendum (Contract Number C23-035-O) executed between the Board of Regents of the University of Wisconsin System d/b/a University of Wisconsin-Milwaukee and VBO Tickets, a California-based company located in San Jose. The contract is structured as a piggyback arrangement off the University of Wisconsin-Whitewater's original Request for Bid (RFP UN-B-0001), with the State of Wisconsin serving as the issuing agency on behalf of the Board of Regents.

The contract provides ticketing software services for the University of Wisconsin-Milwaukee Peck School of the Arts, including online ticketing, box office/phone services, consignment, complimentary tickets, subscriptions/memberships, registrations, merchandise, and donations functionality. The pricing structure includes a monthly service fee of $850 and a one-time onboarding fee of $500 covering training and setup. Additional seat map building services are provided free for the first map, with subsequent maps priced at $300 for 1-500 seats, $600 for 500-1500 seats, and $600 plus $0.15 per seat for venues exceeding 1500 seats. The contract term runs from June 1, 2023, through May 31, 2024, with three automatic one-year renewal options, not to exceed the original contract authority date of September 6, 2027. Pricing remains fixed for the first year, with any subsequent increases requiring documentation of industry-wide market changes and approval from the University's Purchasing Office.

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State of Wisconsin – UW-Milwaukee S. 51.01(5) Wis. Stats.; s. 111.32(13m) Wis. Stats

DOA-3049 (R08/2003) UWM-3049 (R1-14)

University of Wisconsin-Milwaukee Contract Addendum to Board of Regents of the University of Wisconsin System d/b/a University of

Wisconsin-Whitewater Contract Request for Bid (RFP) – UN-B-0001 Issuing Agency: The State of Wisconsin on behalf of the Board of Regents of the University of Wisconsin

System for the University of Wisconsin – Milwaukee

Contractor: VBO Tickets Janel Guzman, janel@vbotickets.com

(408) 796–3142

1084 Foxworthy Avenue

San Jose, California 95118-1251

Contract Number: C23-035-O Piggybacking off Whitewater RFP – UN-B-0001

Contract Administrator:

Randall Trumbull Holper Arts Facilities Director

(414) 229-2445 rgholper@uwm.edu

Contract Manager:

Colleen Fisher Procurement Specialist

(414) 229-6061 fisher49@uwm.edu

This Contract is entered into between the Board of Regents of the University of Wisconsin System d/b/a the

University of Wisconsin-Milwaukee (hereinafter called the University) and VBO Tickets (hereinafter called the

Contractor).

NOW, THEREFORE, in consideration of the mutual promises, covenants, and agreements hereinafter set forth, VBO Tickets and the University do hereby agree as follows:

1. SCOPE OF WORK/SERVICES:

This Contract is for Ticketing Software to be used by the University of Wisconsin-Milwaukee Peck

School of the Arts.

2. TERM OF AGREEMENT:

The Contract will be for a one (1) year period from June 1, 2023, through May 31, 2024, with three (3) automatic one (1) year renewals. Contract term cannot exceed original Contract authority date of

September 6, 2027.

3. CONTRACT CANCELLATION/TERMINATION:

This Contract may be terminated by either party for the following conditions:

The University may terminate the Contract at any time, without cause, by providing 30 (thirty) days written notice to the Contractor. If the Contract is so terminated, the Contractor is liable only for payments for services provided or performed up to the date of the termination.

If at any time the Contractor performance threatens the health and/or safety of the University, its staff, students, or others who may be on campus, the University has the right to cancel and terminate the

Contract without notice.

The University reserves the right to cancel any contract in whole or in part without penalty due to non-appropriation of funds or for failure of the contractor to comply with terms, conditions, and specifications of this contract.

mailto:rgholper@uwm.edu mailto:Fisher49@uwm.edu

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Failure by the Contractor to maintain the required Certificate of Insurance, Permits and Licenses shall be cause of Contract termination.

4. TERMS AND CONDITIONS:

State of Wisconsin Standard Terms and Conditions (DOA-3054) and Supplemental Standard Terms and

Conditions for Procurement of Services (DOA-3681 (01/2001) shall be required for the term of this contract.

5. INVOICING:

An official UW Milwaukee Purchase Order will be issued for products or service. All invoices shall be sent to ap-invoices@uwm.edu and must contain the UW Milwaukee purchase order number on the attached invoice.

6. PRICING:

Pricing per the chart below.

Service Fees

Item Description Qty Item Cost (USD)

Tickets to include:

Online

Box Office/Phone

Consignment

Comps

Subscriptions/Memberships:

Registrations:

Merchandise:

Donations:

Monthly Service Fee for all services

$850.00 / month

Setup Fee Costs

Onboarding fee 1 $500 (covers applicable training and set up)

Service – Seat Map Build

(Assigned Seats)

First 1

Additional Maps:

FREE

$300 – 1 to 500 seats

$600 – 500 to 1500 seats

$600 + $0.15 – 1500 + seats

*the VBO team will provide training so that promoter is able to create their own seat maps free of charge if they choose*

Total 1 $500

Pricing shall not increase for the first year of the Contract. The University desires to keep the prices firm for the extent of the Contract. Any price increase sought after the second year must be based on documented industry-wide changed market conditions beyond the control of the Successful Bidder.

mailto:ap-invoices@uwm.edu

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The vendor shall notify Purchasing Agent Colleen Fisher at fisher49@uwm.edu at least thirty (30) days in advance of the effective date of the increase and verified by a letter from Supplier(s) and/or published price sheets. The increase must be approved by the Purchasing Office prior to its effective date in the form of a Contract amendment. The University is the sole judge in determining if the supporting documentation is acceptable. The University reserves the right to cancel the Contract immediately when a mutual agreed upon price cannot be reached.

7. ENTIRE AGREEMENT/ORDER OF PRIORITY

The RFB, the Bidder’s response, and any written communication incorporated into the Contract constitute the entire Contract between the parties. The order of priority in interpreting the Contract shall be as follows: (1) the Contract, (2) UW Whitewater Bid document RFP UN-B-0001, including any amendments/attachments, (3) the successful Bidder’s response to RFB, and (4) the Purchase Order.

Any Contract terms and conditions provided by the Bidder, including but not limited to click-on/click-through agreements provided to the Bidder; shrink wrapped agreements; or terms submitted with bid, order acknowledgements, or invoices; shall be considered null and void and will not be enforceable by the Successful Bidder(s) unless agreed to in a written amendment signed by UWM’s Purchasing Office.

The State of Wisconsin on behalf of the Board of

Regents for the University of Wisconsin System the University of Wisconsin-Milwaukee

By (Signature): ________________________

Name (Printed): _______________________

Title: ________________________________

Date: ________________________________

VBO Tickets

By (Signature): ________________________

Name (Printed): _______________________

Title: ________________________________

Date: ________________________________

Janel Guzman

Account Executive

4/28/2023

5/22/2023

Procurement Specialist

Colleen Fisher mailto:fisher49@uwm.edu

2023-05-22T06:22:13-0700
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