911 - Des Plaines Exacom Recorder Support -ss
Active Open Market Small Purchase Illinois Awarded
- Contract number
- 27-493ISP-ADMIN-P-101695
- Awardee
- Exacom Inc
- Contracting organization
- Administration
- Contract amount
- $17,977
Award facts
- Completion date
- NIGP code
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
- 81112208 Security and protection software maintenance
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
Show all 27
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
Award details come from bidbuy.illinois.gov. Updated .
About this award
The State of Illinois Administration organization (ADMIN493) awarded an Open Market Small Purchase contract to Exacom Inc. (V00039518) on August 15, 2026, with a completion date of June 30, 2027. The contract is valued at $17,977.44 and encompasses extended warranty and support services for existing Exacom recording equipment. The primary deliverable is ExaCare Extended Warranty and Support Services (Essentials) for two Exacom Recorder units (Serial Numbers 3268 and 3269, Model HS-SUP-E, Part Number 9004000), priced at $12,242.10. This warranty covers all hardware and includes software assurance, with remote support provided via telephone and email.
The contract also includes a reinstatement fee component valued at $5,735.34, bringing the total contract value to approximately $17.98K. The warranty and support services are designed to ensure continued operational capability of the existing Exacom Recorder infrastructure throughout the contract period. This acquisition represents a maintenance and support renewal rather than a new equipment purchase, addressing the State of Illinois' requirement to sustain its existing communications or recording systems with comprehensive technical support coverage.
Line items
| Item | Total |
|---|---|
| ExaCare Extended Warranty and Support Services (Essentials) for Serial# 3268 and #3269 Part# 9004000, Model# HS-SUP-E - Supports Existing Exacom Recorder, Covers All Hardware, Software Assurance Included, Support Provided Remotely Via Telephone & Email | $12,242.10 |
| Reinstatement Fee | $5,735.34 |
Quick answers
Who was awarded contract 27-493ISP-ADMIN-P-101695?
Contract 27-493ISP-ADMIN-P-101695 was awarded to Exacom Inc by Administration in Illinois on August 15, 2026.
How much is contract 27-493ISP-ADMIN-P-101695 worth?
Its contract amount is $17,977.
On GovTribe
See this award's full record
- Every line item and file
- The contract it was ordered under and its other orders
- Similar state and local awards and opportunities
- Ask GovTribe AI about this award