RightFax Annual - FY27 Maintenance Renewal and Support - SP

Active Open Market Small Purchase Illinois Awarded

Contract number
27-448DOIT-INFOT-P-95224
Awardee
National Tek Services, Inc.
Contracting organization
Information Technology
Contract amount
$87,500

Award facts

Completion date
UNSPSC codes
Show all 27

Award details come from bidbuy.illinois.gov. Updated .

About this award

Written by GovTribe AI ·

The State of Illinois, through the Information Technology (INFOTECH448) contracting organization, awarded an Open Market Small Purchase contract valued at $87,500.00 to National Tek Services, Inc. on July 1, 2026. The contract period extends through June 30, 2027, with performance to be completed during this one-year annual support cycle. The contract encompasses annual standard support and extended 24x7 support services for multiple OpenText RightFax Server installations across the state's information technology infrastructure.

The specific deliverables consist of six line items providing annual standard support maintenance for four distinct RightFax Server configurations with varying channel capacities and feature sets (ranging from 20 to 46 additional FoIP-enabled channels), support for one redundant RightFax Server system, and extended 24x7 support services. Individual line item values range from $1,800.00 to $29,000.00, with the largest single support contract valued at $29,000.00 for the extended 24x7 support offering. All support services are designated as three-party services marked as sent, indicating delivery through a third-party support provider arrangement coordinated by the prime contractor.

Line items

Item Total
Open Text Standard Support for RightFax Server 13561-12168 (Enterprise Suite, 46 Additional FoIP Enabled Channels, Shared Services) Annual Support 7/1/26 - 6/30/27 1 Each × $20,800.00 $20,800.00
Open Text Standard Support for RightFax Server 10234-12133 (Enterprise Server, 23 additional Channels, FoIP Enable 23 Channels, MS Exchange, PDF, Shared Services) Annual Support 7/1/26 - 6/30/27 1 Each × $11,900.00 $11,900.00
Open Text Standard Support for RightFax Server 16611-12168 (Enterprise Suite, 23 Additional Channels, FoIP Enable 23 Channels, Shared Services) Annual Support 7/1/26 - 6/30/27 1 Each × $12,000.00 $12,000.00
Open Text Standard Support for RightFax Server 10411-12168 (Enterprise Suite, 20 Additional Channels, FoIP Enable 20 Channels, 3 FoIP Enabled Channels, Shared Services) Annual support 7/1/26 - 6/30/2027 1 Each × $12,000.00 $12,000.00
Open Text Standard Support for RightFax Server 75221-12288 (Redundant) (Enterprise Suite, FoIP Enable an Existing Channel, 1 FoIP Enabled Channel, Shared Services) Annual support 7/1/26 - 6/30/2027 1 Each × $1,800.00 $1,800.00
Open Text Extended 24x7 Support for RightFax - Annual support 7/1/26 - 6/30/27 1 Each × $29,000.00 $29,000.00

Files

File Type Posted
state-of-illinois-standard-it-terms-and-conditions-v26-1~7.pdf PDF
standard-illinois-certifications-v-26-2~16.pdf PDF
standard-terms-and-conditions~96.pdf PDF

Quick answers

Who was awarded contract 27-448DOIT-INFOT-P-95224?

Contract 27-448DOIT-INFOT-P-95224 was awarded to National Tek Services, Inc. by Information Technology in Illinois on July 1, 2026.

How much is contract 27-448DOIT-INFOT-P-95224 worth?

Its contract amount is $87,500.

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