27IT103041 SolarWinds MFT Serv U and Gateway

The State of Illinois, through its Information Technology Services Organization, awarded an Open Market Small Purchase contract to Noctowl Technology LLC (Vendor ID V00036219) on July 7, 2026, with a total contract value of $22,113.60. The contract period extends from July 1, 2026, through June 30, 2029, and encompasses annual maintenance renewal services for SolarWinds software products, specifically the Serv-U Managed File Transfer Server and Serv-U Gateway platforms. The contract involves the delivery of maintenance renewals across three consecutive one-year terms, with pricing varying by service year and product line.

The contract deliverables consist of six line items providing software maintenance renewals for two units each of the SolarWinds Serv-U Managed File Transfer Server (model SW2170667, configured for two to four servers) and two units of the SolarWinds Serv-U Gateway (SKU 8250878). Annual maintenance renewal services are staggered across the contract performance period, with separate pricing established for each service year from fiscal years 2026–2027, 2027–2028, and 2028–2029. These software maintenance and support services are intended to sustain the operational capability of Illinois Information Technology Services Organization's file transfer and gateway infrastructure throughout the three-year contract term.