Zendesk - SP
Active Open Market Small Purchase Illinois Awarded
- Contract number
- 26-480IDEC-ADMIN-P-98054
- Awardee
- National Tek Services, Inc.
- Contracting organization
- Admin
- Contract amount
- $1,566
Award facts
- Completion date
- NIGP code
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
Show all 27
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
Award details come from bidbuy.illinois.gov. Updated .
About this award
The State of Illinois, through the Admin organization (ADMIN480), awarded an Open Market Small Purchase contract to National Tek Services, Inc. (V00002173) on June 24, 2026. The contract is valued at $1,566.00 and extends through June 30, 2027. The contract number is 26-480IDEC-ADMIN-P-98054.
The contract encompasses the procurement of two Zendesk software products delivered on a per-agent basis: six units of Zendesk Support Team licenses at $261 per unit, and six units of Zendesk Explore Lite licenses. These cloud-based customer support and analytics tools will provide the State of Illinois with enhanced ticketing, support team collaboration, and business intelligence capabilities for managing customer interactions and support operations.
Line items
| Item | Total |
|---|---|
| ZendeskSptTeam - ZendeskSptTeam - Zendesk Support Team (Per Agent) | $1,566.00 |
| ZendeskExpLite -ZendeskExpLite - Zendesk Explore Lite (Per Agent) | — |
Quick answers
Who was awarded contract 26-480IDEC-ADMIN-P-98054?
Contract 26-480IDEC-ADMIN-P-98054 was awarded to National Tek Services, Inc. by Admin in Illinois on June 24, 2026.
How much is contract 26-480IDEC-ADMIN-P-98054 worth?
Its contract amount is $1,566.
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