Performance Management and Evaluation Services

The Department of State Bureau of the Comptroller and Global Financial Services established this Master IDIQ on September 11, 2017 to enable State bureaus and independent offices to implement the Department of State Evaluation Policy and promote evidence-based decision-making on programs, management processes, and delivery systems. Ordering closed on September 25, 2019, making this vehicle inactive for new task orders.

The vehicle contracted evaluation and performance management services across State's operating divisions. Task orders funded evaluations of foreign assistance programs, democracy and governance initiatives, refugee and migration efforts, counterterrorism strategy, energy and infrastructure projects, education and cultural exchange programs, and internal organizational assessments. Pricing structures mixed firm fixed price (majority of orders), time and materials, and labor hour arrangements. Typical task-order values ranged from $75 thousand to $3.9 million, with notable larger orders including a Strategic Impact Assessment Framework at $6.5 million, a Security Assistance Assessment program at $14.8 million obligated against a $19.2 million ceiling, and a Security Forces Capacity Building task at $5.6 million obligated.

Guidehouse Inc. dominated the vehicle, holding 20 of 110 task orders with $40.7 million in combined potential value—capturing 47 percent of the vehicle's total potential value despite holding only 18 percent of orders. Dexis Interactive LLC held five orders valued at $20.4 million. Deloitte Consulting LLP, Social Impact Inc., and Encompass LLC followed. These five primes represented 87 percent of combined potential value across the vehicle. The remaining 11 contractors shared the balance, with much smaller individual footprints.

All 110 task orders carried no set-aside designation; the vehicle operated as fully unrestricted. The Bureau of the Comptroller and Global Financial Services placed 42 orders, but funding was broadly distributed across State. The Bureau of Counterterrorism, Educational and Cultural Affairs, Population Refugees and Migration, and Democracy Human Rights and Labor collectively placed roughly 34 orders. Eighteen distinct customer agencies funded work under the vehicle.

Of the $75 million shared ceiling, task orders obligated $70.3 million (80 percent). Order velocity declined in the final years before the ordering deadline closed: 2018 and 2019 averaged 19 orders per year, but 2022 saw only 8 awards. The most recent task-order award occurred on September 30, 2022, nearly three years after the ordering window closed, indicating processing of previously issued orders rather than new procurements.

The purpose of this Master IDIQ is to enable bureaus and independent offices to implement the Department of State Evaluation Policy and promote evidence-based decision-making on programs, management processes, and delivery systems.