Medical Administrative Support Services

The Medical Administrative Support Services (MASS) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle is a comprehensive multiple-award contract designed to provide a wide range of medical administrative and programmatic support services to the Defense Health Agency and U.S. Navy medical facilities. The contract covers critical administrative functions including medical records support, patient appointing services, clear and legible reporting, medical evaluation board support, and general medical clerical support across multiple military treatment facilities throughout the United States. This master IDIQ enables efficient procurement of administrative personnel and services essential to maintaining operational effectiveness of military healthcare systems.

The task orders under this contract predominantly feature firm fixed-price delivery orders ranging from approximately $100,000 to $8.8 million, with performance periods typically spanning one to three years. Frequently awarded prime contractors include Stratus Federal Solutions LLC (a minority-owned small business), Americas Staffing Partner Inc. (a minority and veteran-owned small business), T.A. Consulting, Inc. (a veteran-owned small business), and Technical Personnel Services Inc. Most task orders are awarded without specific set-aside designations, though occasional small business set-asides do occur. Common places of performance include naval medical centers and clinics in locations such as Jacksonville, Florida; Portsmouth, Virginia; Camp Pendleton, California; and Quantico, Virginia. The primary funding agency is the Defense Health Agency's Bureau of Medicine and Surgery, focusing on administrative support across various medical departments and facilities.