Medical Administrative Support Services

The Department of the Navy Bureau of Medicine and Surgery established this Master IDIQ for medical administrative and programmatic support services at military treatment facilities throughout the United States on October 1, 2017, with ordering closed as of September 29, 2022. The vehicle is no longer active—the last task order was awarded February 25, 2020, over six years ago, and no new orders can be placed.

The scope spans medical records support, patient appointing services, clear and legible reporting (CLR) support, medical evaluation board support, and general medical clerical support at Navy and Defense Health Agency facilities. Task orders awarded under the vehicle show typical values ranging from approximately $21,000 to $9.8 million, with most orders in the $400,000 to $2 million range. Work is performed at naval hospitals and health clinics nationwide, including major centers such as Naval Medical Center San Diego, Naval Hospital Camp Pendleton, Naval Hospital Jacksonville, Naval Hospital Pensacola, and Naval Medical Center Portsmouth, as well as numerous branch health clinics.

Ordering momentum slowed sharply after 2018. The vehicle received 40 orders in 2017, 53 in 2018, 10 in 2019, and only 1 in 2020. Of 104 total task orders awarded, 88 percent of their combined potential value of $100.4 million has already been obligated, leaving minimal uncommitted capacity.

Competition concentrated heavily among eight primes. Stratus Federal Solutions LLC dominated with 49 orders worth $37.2 million combined potential value. T.a. Consulting, Inc. held 14 orders valued at $13.5 million; Choctaw Staffing Solutions, Inc. held 10 orders at $12.5 million; and Americas Staffing Partner Inc. held 8 orders at $22.6 million combined potential value (the top four primes account for 88 percent of task orders). The remaining four primes captured the long tail. On the customer side, concentration was sharp: the Defense Health Agency placed 59 orders worth $69.1 million (69 percent of combined potential value), and the Department of the Navy Bureau of Medicine and Surgery placed 45 orders worth $31.3 million (31 percent). Ninety-one percent of task orders carried no set-aside; the remaining 9 percent were small-business set-asides, with 11 orders distributed across the awardee base.

Pursuit of this vehicle is not recommended. Ordering has been closed for nearly four years, the most recent award dates to early 2020, and obligated funding represents 88 percent of total potential value, leaving minimal new work opportunity.

Master IDIQ for various medically related administrative and programmatic support services, included, but not limited to: Medical Records Support, Patient Appointing Services, Clear and Legible Reporting (CLR) Support, Medical Evaluation Board Support, and General Medical Clerical Support at MTFs throughout the United States.