Federal Student Aid Transformation Support Services

The Department of Education Office of Federal Student Aid established a multiple-award Master BPA on July 3, 2019, to procure transformation support services for Federal Student Aid, including integrated consulting, business program support, program management, portfolio analysis, and pre- and post-award services; ordering closed on July 2, 2021, and the vehicle is no longer active for new orders.

The vehicle funded FSA's NextGen modernization program, with awarded task orders concentrated on program management support for the NextGen Program Office, enhanced portfolio analysis and forecasting model development, target architecture services, and leadership coaching for program integration efforts. All ten task orders issued under the vehicle carried no set-aside designation and were competed or awarded competitively. Work was performed through time-and-materials and firm-fixed-price contracts, with task-order durations typically spanning one to three years and ceiling values ranging from approximately $1.4 million to $24.7 million. The combined task-order potential value across all ten awards is $111.3 million, with $69.6 million obligated (62% of combined potential value).

Competition under the vehicle was dominated by two firms: Summit Consulting LLC captured three orders valued at $58.9 million combined potential value, while Deloitte Consulting LLP secured six orders totaling $51 million combined potential value. FI Consulting, Inc., holds one order worth $1.4 million. All ten task orders were placed by the Department of Education Office of Federal Student Aid, with no secondary customer agencies. Ordering activity was front-loaded; four orders issued in 2019, three in 2021, one in 2020, and two in 2024, though the 2024 awards appear to have been issued as modifications and de-obligations of prior orders rather than new task orders under an active vehicle. The most recent task-order award date is April 3, 2024, but that vehicle ordering authority expired more than five years ago, making new task orders infeasible.

FSA is in the process of transforming the way student financing is managed, by creating a customer-centric and fully integrated financial services environment. This multiple award bpa was issued to companies who are able to provide a wide-range of services that may be required to achieve significant transformation of FSA. These services would include, but are not limited to: integrated consulting services, integrated business program support services, program management services, portfolio analysis/management services, and/or pre/post award support services.