Integrated referral management and appointing center (irmac) call center and referral management support services
Ended Indefinite Delivery Contract Awarded Last action
- Contract number
- HT001424D0002
- Awardee
-
Ivyhill Technologies LLC UEI LSVSGHNE2ZW5
- Awarding agency
-
Defense Health Agency
Department of Defense
- Task orders
- 2 $15,508,842 obligated
Award facts
- Opportunity
-
- Integrated Referral Management and Appointing Center Call Center Support Services Solicitation · HT001421R0004 · Posted Nov 23, 2021
- Combined order value
- $16,251,183 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling 30% used
- $52,543,888.40
- Maximum order
- $49,814,358.56
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 561110 Office Administrative Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- Competitive 8(a)
- Competition
- Full and Open Competition after exclusion of sources · 11 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
This indefinite delivery contract was awarded by the Defense Health Agency, a component of the Department of Defense, to Ivyhill Technologies LLC, a small, minority-owned, and women-owned business based in Hyattsville, Maryland. The contract is for $52,543,888.40 and has an ultimate completion date of September 30, 2025.
The contract aims to procure integrated referral management and appointing center call center and referral management support services for the National Capital Region enhanced Multi-Service Market medical treatment facilities. The services include staffing the National Capital Market Consolidated Call Center and Referral Management Support office in Bethesda, Maryland, as well as potential satellite locations and telework options. Ivyhill Technologies has extensive experience providing a wide range of administrative, technical, and IT services to federal agencies. The contract was awarded as a single-award, competitive 8(a) set-aside, leveraging Ivyhill's SBA certifications. A $10,264,304.32 firm fixed-price delivery order has been issued under this IDV contract.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Integrated referral management and appointing center call center and referral management support services | Defense Health Agency | $7,999,478 | |
| Integrated referral management and appointing center (irmac) call center and referral management support services | Defense Health Agency | $7,509,364 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract HT001424D0002?
HT001424D0002 was awarded to Ivyhill Technologies LLC by Defense Health Agency (Department of Defense) on September 30, 2024.
How much is contract HT001424D0002 worth?
Orders under HT001424D0002 have obligated $15,508,842. Their combined current value, with exercised options, is $16,251,183. HT001424D0002's own ceiling is $52,543,888. A single order can be worth up to $49,814,359.
How many orders have been placed under contract HT001424D0002?
2 orders have been placed under HT001424D0002, the latest on October 1, 2025.
Who can order from contract HT001424D0002?
HT001424D0002 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract HT001424D0002 competed?
The extent of competition for HT001424D0002 was full and open competition after exclusion of sources. The government received 11 offers. It was set aside: Competitive 8(a).
On GovTribe
See this IDV's full record
- Every order and transaction
- The awardee's other awards and teaming partners
- Similar IDVs and recompete opportunities
- Ask GovTribe AI about this IDV