Inbound mail operations contract 4/2021 - 10/31/2025

Ended Indefinite Delivery Contract Awarded Last action

Contract number
70FB7021D00000013
Awardee
Awarding agency
Task orders
24 $25,541,091 obligated

Award facts

Opportunity
Combined order value
$25,541,091 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 29% used
$87,999,999.68
Award type
Single award
Who can order
Only the awarding agency
Funding agency
Federal Emergency Management Agency Department of Homeland Security
NAICS code
561431 Private Mail Centers
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 3 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The Federal Emergency Management Agency (FEMA), a civilian federal agency, awarded an indefinite-delivery, indefinite-quantity (IDIQ) contract to Intellectus, LLC, a for-profit limited liability company registered as a small business. The $43,999,999.84 IDIQ contract, with a performance period from March 2021 through October 2025, serves as the primary vehicle for Intellectus to provide comprehensive inbound mail operations, document processing, and translation services to support FEMA's disaster response and recovery efforts. Under this IDIQ, FEMA has issued numerous firm fixed-price and cost-reimbursable delivery orders for Intellectus to manage correspondence, process applications and documentation, and deliver translation services across various emergency management scenarios, including hurricane recovery, pandemic relief, and funeral assistance programs. Intellectus has demonstrated significant capability in delivering critical administrative support to FEMA, particularly in high-pressure government response situations.

The task orders under this IDIQ contract, valued from approximately $100,000 to over $6.5 million, task Intellectus with providing inbound mail operations, document processing, and translation services to support FEMA's disaster recovery assistance programs and emergency response initiatives. The work is performed predominantly in Washington, D.C., with additional locations in South Carolina, Louisiana, and Virginia. While the majority of task orders do not carry set-aside designations, the overarching IDIQ contract is a small business set-aside, indicating Intellectus's status as a smaller enterprise capable of delivering sophisticated administrative support to the federal government.

Task orders

Task order Ordering agency Obligated Awarded
The purpose of this task order is to provide baseline inbound mail operations services. 70FB7026F00000045 FEMA Incident Support Section $800,000
The purpose of this task order is to provide funding for option year IV's 6-month extension. 70FB7026F00000035 FEMA Incident Support Section $651,139
Inbound mail operations services - the purpose of this task order is to fund surge clins in support of DR-4892-WI. 70FB7025F00000108 FEMA Incident Support Section $95,870
Inbound mail operations services - the purpose of this task order is to fund covid surge clins. 70FB7025F00000109 FEMA Incident Support Section $98,500
This inbound mail operations surge task order provides funding in support of disaster no. DR-4834-FL 70FB7025F00000034 FEMA Incident Support Section $1,344,886
The purpose of this task order is to fund option year IV. 70FB7025F00000021 FEMA Incident Support Section $1,352,277
This inbound mail operations surge task order provides funding in support disaster no. DR-DR-4834-FL 70FB7025F00000029 FEMA Incident Support Section $997,930
This inbound mail operations surge task order provides funding in support disaster no. DR-4798-TX. 70FB7024F00000106 FEMA Incident Support Section $497,948
This inbound mail operations surge task order provides funding in support disaster no. DR-4798-TX. 70FB7024F00000089 FEMA Incident Support Section $497,948
Task order for inbound mail surge for the processing of disaster survivor inbound postal mail correspondence 70FB7024F00000067 FEMA Incident Support Section $481,840
The purpose of this task order is to provide funding in support of FEMA's covid 19 funeral services program. 70FB7024F00000020 FEMA Incident Support Section $495,445
The purpose of this task order is to fund option year III 70FB7024F00000007 FEMA Incident Support Section $1,270,515
The purpose of this task order is to fund surge clin lines 70FB7023F00000031 FEMA Incident Support Section $6,569,841
The purpose of this task order is to fund option II period of performance 11/01/2022 to 10/31/2023 70FB7023F00000020 FEMA Incident Support Section $1,239,526
This task order provides funding in support of FEMA's funeral assistance services program. 70FB7022F00000120 FEMA Incident Support Section $2,211,000
70FB7022F00000008 FEMA Incident Support Section $1,209,294
The purpose of this task order is to provide inbound mail operations support of disaster no. DR-4611-LA. 70FB7021F00000231 FEMA Incident Support Section $1,540,805
The purpose of this task order is to provide inbound mail operations services in support of FEMA's funeral assistance… 70FB7021F00000179 FEMA Incident Support Section $750,000
The purpose of this task order is to provide inbound mail operations services in support of FEMA's funeral assistance… 70FB7021F00000181 FEMA Incident Support Section $750,000
The purpose of this task order is to provide inbound mail operations services in support of FEMA's funeral assistance… 70FB7021F00000180 FEMA Incident Support Section $750,000
The purpose of this task order is to provide inbound mail operations services in support of FEMA's funeral assistance… 70FB7021F00000185 FEMA Incident Support Section $251,890
The purpose of this task order is to provide inbound mail operations services in support of FEMA's funeral assistance… 70FB7021F00000173 FEMA Incident Support Section $498,110
The purpose of this task order is to activate and fund covid funeral clins in support of FEMA's funeral assistance… 70FB7021F00000164 FEMA Incident Support Section $498,110
Inbound mail operations base task order 4/1/2021 - 10/31/2021 70FB7021F00000129 FEMA Incident Support Section $688,216
Show all 24

Transactions

Action Obligated Date
Exercise an Option P00013 · Inbound mail operations services - the purpose of this no-cost administrative modification is to extend option year IV's period of performance IAW 52.217-8… $0
Additional Work (new agreement, FAR part 6 applies) P00012 $0
Additional Work (new agreement, FAR part 6 applies) P00011 · Inbound mail operations services - the purpose of this modification is to increase the quantity of the monthly surge images for clins 3010 and 4010. $0
Exercise an Option P00010 · The purpose of this modification is to exercise option year IV $0
Exercise an Option P00009 · The purpose of this modification is to exercise option year III $0
Other Administrative Action P00008 · The purpose of this unilateral modification is to add an ALT COR. $0
Other Administrative Action P00007 · The purpose of this BI-lateral modification is to incorporate a clause that was erroneously omitted during pre-award. All other terms and conditions remain… $0
Other Administrative Action P00006 · The purpose of this BI-lateral modification is to increase the number of monthly surge translations. This increase is due to unprecedented surge efforts for… $0
Exercise an Option P00005 · The purpose of this modification is to exercise option period II. $0
Exercise an Option P00004 $0
Exercise an Option P00003 · The purpose of this modification is to exercise option period i. $0
Other Administrative Action P00002 · The purpose of this BI-lateral modification is to incorporate clause 52.223-99 IAW with executive order no. 14042 - ensuring adequate covid-19 safety… $0
Other Administrative Action P00001 · The purpose of this BI-lateral modification is to incorporate covid funeral clins into the base contract. $0
Original award $0
Show all 14

Quick answers

Who was awarded contract 70FB7021D00000013?

70FB7021D00000013 was awarded to Intellectus, LLC by FEMA Incident Support Section (Federal Emergency Management Agency) on March 31, 2021.

How much is contract 70FB7021D00000013 worth?

Orders under 70FB7021D00000013 have obligated $25,541,091. 70FB7021D00000013's own ceiling is $88,000,000.

How many orders have been placed under contract 70FB7021D00000013?

24 orders have been placed under 70FB7021D00000013, the latest on April 29, 2026.

Which agency awarded contract 70FB7021D00000013?

FEMA Incident Support Section (Federal Emergency Management Agency) awarded 70FB7021D00000013, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Who can order from contract 70FB7021D00000013?

70FB7021D00000013 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 70FB7021D00000013 competed?

The extent of competition for 70FB7021D00000013 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Total Small Business.

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