Hearings under this contract will be conducted by ssas OHO at HOS, prss, and COV sites in region 5 which encompasses michigan and ohio.

Active Indefinite Delivery Contract Awarded Last action

Contract number
28321323DR0560001
Awardee
Awarding agency
Task orders
3 $7,313,328 obligated

Award facts

Opportunity
Combined order value
$7,313,328 Current and potential, with all options
Last date to order 94% complete
IDV ceiling 84% used
$8,676,713.40
Award type
Single award
Who can order
Only the awarding agency
NAICS code
561410 Document Preparation Services
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 2 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Social Security Administration awarded an indefinite-delivery contract to Stratcomm, Inc., a veteran-owned and service-disabled veteran-owned small business, on September 1, 2023, with a ceiling of $8,676,713.40 and a completion date of December 31, 2026. This is a single-award, Total Small Business set-aside IDIQ.

The contract supports Verbatim Hearing Recorder (VHR) services—digital recording of disability benefit appeal hearings—conducted by SSA's Office of Hearings Operations at hearing sites in Region 5, Sub-Region 5-1, which encompasses Michigan and Ohio. Performance is based in Cleveland, Ohio.

The underlying solicitation, posted June 9, 2023 with a due date of July 3, 2023, sought digital hearing recording services for disability appeals under the SSA's adjudication function for Social Security Disability Insurance and Supplemental Security Income claims.

Under this IDIQ, the Social Security Administration has issued three delivery orders to date. A delivery order awarded January 1, 2024, valued at $2,265,430.08 and completed December 31, 2024, covered 27,524 hearings and included a modification for wage and fringe benefit adjustments. A second delivery order, awarded January 1, 2025, valued at $2,917,504.98, covers 47,734 hearings with completion through December 31, 2025. The most recent delivery order, awarded November 24, 2025, valued at $2,336,366.10, covers 46,155 hearings and is fully funded through December 31, 2026. All three delivery orders used firm fixed-price pricing with no set-aside designation and performed work in Cleveland, Ohio.

Task orders

Transactions

Action Obligated Date
Other Administrative Action P00011 $0
Supplemental Agreement for work within scope P00010 $0
Exercise an Option P00009 $0
Other Administrative Action P00008 $0
Supplemental Agreement for work within scope P00007 $0
Supplemental Agreement for work within scope P00006 $0
Supplemental Agreement for work within scope P00005 $0
Supplemental Agreement for work within scope P00004 $0
Exercise an Option P00003 $0
Supplemental Agreement for work within scope P00002 · Verbatim hearing recorder (VHR) services. Hearings under this contract will be conducted by ssas office of hearings operations (OHO) at hearing sites in… $0
Other Administrative Action P00001 $0
Original award $14,500
Show all 12

Quick answers

Who was awarded contract 28321323DR0560001?

28321323DR0560001 was awarded to Stratcomm, Inc. by Social Security Administration on September 1, 2023.

How much is contract 28321323DR0560001 worth?

Orders under 28321323DR0560001 have obligated $7,313,328. 28321323DR0560001's own ceiling is $8,676,713.

How many orders have been placed under contract 28321323DR0560001?

3 orders have been placed under 28321323DR0560001, the latest on November 24, 2025.

Who can order from contract 28321323DR0560001?

28321323DR0560001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321323DR0560001 competed?

The extent of competition for 28321323DR0560001 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: Total Small Business.

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