Hearings under this contract will be conducted by SSA OHO at HOS, prss, and COV sites in region 1, which encompasses six states - connecticut, maine, massachusetts, new hampshire, rhode island, and…

Active Indefinite Delivery Contract Awarded Last action

Contract number
28321323DR0160001
Awardee
Awarding agency
Task orders
3 $3,301,321 obligated

Award facts

Opportunity
Combined order value
$3,301,321 Current and potential, with all options
Last date to order 94% complete
IDV ceiling 64% used
$5,125,414.38
Award type
Single award
Who can order
Only the awarding agency
NAICS code
561410 Document Preparation Services
Set-aside
Total Small Business
Competition
Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Social Security Administration awarded a single-award indefinite-delivery contract to Stratcomm, Inc., a veteran-owned and service-disabled veteran-owned small business, with a ceiling value of $5,125,414.38 on September 1, 2023. The contract carries a Total Small Business set-aside.

Work is performed at Social Security Administration Office of Hearings Operations sites across SSA's Northeast Region Sub-Region 1, encompassing Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont, with administrative oversight at Natick, Massachusetts.

The contract procures verbatim hearing recorder services—digital recording, transcription, and delivery of disability-hearing recordings to support adjudication of Social Security Disability Insurance and Supplemental Security Income claims. The originating solicitation was posted June 9, 2023, with proposals due July 5, 2023.

Performance period runs through December 31, 2026. The contract is priced on a firm-fixed-price basis and issued delivery orders for 10,000 to 50,000 disability hearings per contract period.

Recent delivery-order activity includes a $1,068,445.32 order issued November 25, 2025, covering 17,066 hearings across Sub-Region 1 sites with completion by December 31, 2026 (Total Small Business set-aside); a $1,174,050.97 order issued January 1, 2025, for Region 1 hearings and cancellations with completion by December 31, 2025 (no set-aside); and a $1,058,824.78 order issued October 30, 2023, for Region 1 VHR services with completion by November 5, 2025 (no set-aside).

Description

Hearings under this contract will be conducted by SSA OHO at HOS, prss, and COV sites in region 1, which encompasses six states - connecticut, maine, massachusetts, new hampshire, rhode island, and vermont.

Task orders

Transactions

Action Obligated Date
Other Administrative Action P00011 $0
Supplemental Agreement for work within scope P00010 $0
Exercise an Option P00009 · Verbatim hearing recorder (VHR) services. Hearings under this contract will be conducted by SSA's office of hearings operations (OHO) at hearing sites in the… $0
Other Administrative Action P00008 $0
Supplemental Agreement for work within scope P00007 · Region 01-1 verbatim hearing recorder (VHR) services. Modification to incorporate request for equitable adjustment for scls increase in wage and fringe… $0
Other Administrative Action P00006 · Modification to remove the last sentence in section b-1.3 scope of work. $0
Exercise an Option P00004 · Region 01-1 verbatim hearing recorder (VHR) services. The purpose of this modification is to exercise option year i under the contract by extending the term one… $0
Supplemental Agreement for work within scope P00003 · Verbatim hearing recorder services. Modification to add heart roll-out language and update other clauses as needed. $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 · Region 1 verbatim hearing recorder services for hearings conducted by SSA OHO at HOS, prss, and COV sites in region 1, which encompasses six states -… $0
Original award $12,000
Show all 11

Quick answers

Who was awarded contract 28321323DR0160001?

28321323DR0160001 was awarded to Stratcomm, Inc. by Social Security Administration on September 1, 2023.

How much is contract 28321323DR0160001 worth?

Orders under 28321323DR0160001 have obligated $3,301,321. 28321323DR0160001's own ceiling is $5,125,414.

How many orders have been placed under contract 28321323DR0160001?

3 orders have been placed under 28321323DR0160001, the latest on November 25, 2025.

Who can order from contract 28321323DR0160001?

28321323DR0160001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321323DR0160001 competed?

The extent of competition for 28321323DR0160001 was competed under sap. The government received 1 offer. It was set aside: Total Small Business.

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