Document management support and operations IDIQ | enterprise content management (ECM)/electronic customer file (ECF)
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 12SAD123D0005
- Awardee
-
Qflow Systems LLC UEI WQ6LYMJPZ3V5
- Awarding agency
-
Washington Office
Rural Housing Service, Department of Agriculture
- Task orders
- 8 $8,627,411 obligated
Award facts
- Opportunity
-
- 12SAD123R0002 Solicitation number
- Combined order value
- $13,107,033 Current and potential, with all options
- Last date to order 67% complete
- IDV ceiling 35% used
- $24,750,000.00
- Maximum order
- $24,750,000.00
- Award type
- Single award
- Contracting staff
- Funding agency
- Chief Information Office Washington Office, Department of Agriculture
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The USDA Rural Housing Service Chief Information Office awarded a single-award IDIQ to Qflow Systems LLC on July 1, 2023, with a contract ceiling of $24.75 million and an ultimate completion date of June 30, 2028. The IDIQ covers document management support and operations, including Enterprise Content Management (ECM) and Electronic Customer File (ECF) system services. Place of performance is Webster Groves, Missouri, with some work performed at the USDA headquarters in Washington, DC.
The originating requirement encompasses ECM workflows, ECF support, software licensing, maintenance and operations, document migration, and digital mailroom support across USDA Rural Housing Service operations and Economic and Community Development programs.
Qflow Systems has issued six delivery orders under this IDIQ as of September 2025. Recent task orders include a $2.64 million Q-ACTION/ECF, ECM licenses, and maintenance and operations delivery order awarded July 1, 2025, completing June 30, 2026; an OGC Matter Center Migration and Document Management Support delivery order of $257.3 thousand awarded September 1, 2025, completing May 31, 2026; and a $2.6 million Q-ACTION/ECF, ECM licenses, maintenance, operations, and document management support delivery order awarded July 1, 2024, completing June 30, 2025. Earlier orders addressed ECM workflows for appeals and oversight and direct loan audits (September 2024, $154.8 thousand), Q-ACTION/ECF licensing and maintenance (July 2023, $2.87 million), and NDMS support for ECF document export (September 2023, $15.6 thousand).
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 12SAD123D0005?
12SAD123D0005 was awarded to Qflow Systems LLC by Washington Office (Rural Housing Service) on July 1, 2023.
How much is contract 12SAD123D0005 worth?
Orders under 12SAD123D0005 have obligated $8,627,411. Their combined current value, with exercised options, is $13,107,033. 12SAD123D0005's own ceiling is $24,750,000. A single order can be worth up to $24,750,000.
How many orders have been placed under contract 12SAD123D0005?
8 orders have been placed under 12SAD123D0005, the latest on July 1, 2026.
Which agency awarded contract 12SAD123D0005?
Washington Office (Rural Housing Service) awarded 12SAD123D0005, with funding from Chief Information Office (Washington Office).
Who can order from contract 12SAD123D0005?
12SAD123D0005 is a single award indefinite delivery contract.
Was contract 12SAD123D0005 competed?
The extent of competition for 12SAD123D0005 was not competed. The government received 1 offer.
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