Federal Supply Schedule 47QTCA24D0083

Everbridge, Inc., a Burlington, Massachusetts-based global software company specializing in critical event management and enterprise safety applications, holds a General Services Administration Multiple Award Schedule contract valued at $543.6 million through April 18, 2029, awarded by the Federal Acquisition Service on April 19, 2024. Under this civilian indefinite delivery vehicle, Everbridge provides a comprehensive suite of emergency notification, mass communication, incident management, and critical event management software solutions to federal civilian and defense agencies. The price list encompasses various software products including Mass Notification, Incident Management, Safety Connection, Information Technology Alerting, and Critical Event Management platforms available under multiple licensing models (term and perpetual licenses) and tailored for different market segments (corporate, state and local government, higher education, and transportation). Services include software licenses, setup, implementation, support, and ancillary offerings such as weather alerts, open application programming interfaces, and travel and location integrations. The contract employs a multi-contact user-based pricing structure with minimum purchase requirements and covers the Information Technology Federal Supply Schedule with designated Special Item Numbers for software licenses and order-level materials.

Execution of the Multiple Award Schedule contract has generated numerous firm fixed-price delivery orders across multiple federal agencies since award, including task orders to the Department of Transportation ($363,904), Social Security Administration ($918,554.95), Defense Health Agency (multiple orders totaling approximately $640,680.61), Federal Communications Commission ($110,165.15), Office of the Chief of Staff, Defense ($7,012,318.94), Assistant Secretary for Administration ($440,577.11), International Development Finance Corporation ($82,537.60), Air National Guard ($0 ceiling value maintenance order), Naval Sea Systems Command ($59,430), Western Area Power Administration ($20,690.50), Bureau of Indian Education ($2,812.18), and Western Area Medical Center ($209,993.76). These delivery orders, spanning performance periods through 2030 and extending to multiple locations including Vienna, Virginia; Washington, District of Columbia; Fort Belvoir, Virginia; Pensacola, Florida; and other federal installations, demonstrate broad federal adoption of Everbridge's mass notification and incident management capabilities across both civilian and defense agencies to support operational readiness and emergency response infrastructure requirements.