Ocio service desk and advanced problem resolution support
Ended Awarded Last action
- Contract number
- 1333BJ20A00280019
- Awardee
-
Epsilon Inc. UEI JY5SWCCPG5L7
- Awarding agency
-
US Patent and Trademark Office
Department of Commerce
- Task orders
- 4 $67,001,729 obligated
Award facts
- Opportunity
-
- USPTO OCIO Service Desk and Advanced Problem Resolution Award Notice · Posted Mar 9, 2021
- Combined order value
-
- $71,191,017 Current, with exercised options
- $72,825,041 Potential, with all options
- Last date to order 100% complete
- IDV ceiling 67% used
- $100,000,000.00
- Maximum order
- $100,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 17 offers Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
This Blanket Purchase Agreement (BPA) was awarded by the U.S. Patent and Trademark Office (USPTO), a civilian federal agency, to Epsilon Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB) contractor. The contract has a total ceiling value of $100,000,000 and a period of performance through April 4, 2026.
The BPA is to provide the USPTO with OCIO Service Desk and Advanced Problem Resolution Support services, including electronic business center support, under the Multiple Award Schedule (MAS) contract vehicle. Task orders issued under the BPA have ceiling values ranging from $9.7 million to $34.3 million and cover a variety of IT support services such as network systems operability, cybersecurity support, enterprise IT support, and user support. Epsilon Inc. is an experienced federal IT services contractor, having secured numerous prime contracts across various agencies.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Front-line customer service center. | US Patent and Trademark Office | $404,419 | |
| Electronic business center support | US Patent and Trademark Office | $4,631,495 | |
| Advanced problem resolution | US Patent and Trademark Office | $26,118,656 | |
| Ocio service desk support | US Patent and Trademark Office | $35,847,160 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Change Order | $0 | |
| Change Order | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 1333BJ20A00280019?
1333BJ20A00280019 was awarded to Epsilon Inc. by US Patent and Trademark Office (Department of Commerce) on June 4, 2020.
How much is contract 1333BJ20A00280019 worth?
Orders under 1333BJ20A00280019 have obligated $67,001,729. Their combined current value, with exercised options, is $71,191,017. Their combined potential value, with all options, is $72,825,041. 1333BJ20A00280019's own ceiling is $100,000,000. A single order can be worth up to $100,000,000.
How many orders have been placed under contract 1333BJ20A00280019?
4 orders have been placed under 1333BJ20A00280019, the latest on March 21, 2026.
Who can order from contract 1333BJ20A00280019?
1333BJ20A00280019 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 1333BJ20A00280019 under another contract?
Yes. 1333BJ20A00280019 is a blanket purchase agreement under GS35F0340Y, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 1333BJ20A00280019 competed?
The extent of competition for 1333BJ20A00280019 was full and open competition. The government received 17 offers. It was set aside: Total Small Business.
On GovTribe
See this IDV's full record
- Every order and transaction
- The awardee's other awards and teaming partners
- Similar IDVs and recompete opportunities
- Ask GovTribe AI about this IDV