USPTO OCIO Service Desk and Advanced Problem Resolution
Awarded Award Notice Posted
- Solicitation number
- 1333BJ19Q00280146
- Agency
- US Patent and Trademark Office Department of Commerce
- Awarded
- to Epsilon Inc.
- Set-aside
- Total Small Business
Opportunity facts
- Contract number
- 1333BJ20A00280019 Federal IDV award
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R499 Support- Professional: Other
- Place of performance
- USA
Notice details come from SAM.gov. Updated .
About this opportunity
The USPTO awarded Blanket Purchase Agreement 1333BJ20A00280019 to Epsilon Inc. to provide Service Desk and Advanced Problem Resolution support. After partially sustaining a protest by the GAO, the USPTO conducted exchanges with Epsilon and the protester, then performed another best value analysis, confirming Epsilon as the best overall value at $45,369,917.45. The Department of Commerce's US Patent and Trademark Office issued this Award Notice on March 9, 2021 for these information technology support services.
Notice text
Blanket Purchase Agreement (BPA) #1333BJ20A00280019 was originally awarded to Epsilon Inc. on June 4, 2020. Following a partially-sustained protest (B-418823.3; B-418823.4) by the U.S. Government Accountability Office (GAO), the USPTO took corrective action, in accordance with GAO's recommendation to enter into exchanges with the awardee and the protester. After the exchanges with the remaining vendors, the USPTO conducted another best value trade-off and the BPA award remained with the Epsilon Inc., as the best overall value to the government.
Awarded contract 1333BJ20A00280019 to EPSILON, INC. for 45367917.45 on 2021-03-09.
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