Veterans experience office (VEO) embedding CX through certification and programming for VA community
Ended Blanket Purchase Agreement Awarded Last action
- Contract number
- 36C10X21A0016
- Awardee
-
Technical Assent, LLC UEI TQL1KP1SVQZ5
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Task orders
- 4 $6,484,921 obligated
Award facts
- Opportunity
-
- R410--Embedding CX through Certification & Program Opportunities for the VA Community (VA-21-00053938) Solicitation · 36C10X21Q0219 · Posted Aug 9, 2021
- Combined order value
- $6,484,921 Current and potential, with all options
- Last date to order 100% complete
- Maximum order
- $7,500,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 611430 Professional and Management Development Training
- Set-aside
- No set-aside
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Department of Veterans Affairs (VA) Strategic Acquisition Center Frederick awarded a Blanket Purchase Agreement (BPA) contract to Technical Assent, LLC, a service-disabled veteran-owned small business (SDVOSB), to embed customer experience (CX) through certification and programming for the VA community.
The $2.3 million contract, awarded on September 16, 2021, has a period of performance through September 15, 2026. Under this BPA, the VA has issued multiple call orders to Technical Assent, valued at over $1.3 million each, for CX services to be performed in Washington, D.C. These call orders involve a range of CX-related activities, including certification, training, and program management, in support of the VA's Veterans Experience Office. As an established federal contractor, Technical Assent has over $35 million in previous contract awards, primarily with government agencies like the VA, Department of Agriculture, and Department of the Treasury.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 36C10X21A0016?
36C10X21A0016 was awarded to Technical Assent, LLC by VA Strategic Acquisition Center Frederick (Headquarters) on September 16, 2021.
How much is contract 36C10X21A0016 worth?
Orders under 36C10X21A0016 have obligated $6,484,921. A single order can be worth up to $7,500,000.
How many orders have been placed under contract 36C10X21A0016?
4 orders have been placed under 36C10X21A0016, the latest on September 15, 2024.
Who can order from contract 36C10X21A0016?
36C10X21A0016 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
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