The Department of Veterans Affairs Strategic Acquisition Center Frederick awarded a single-award blanket purchase agreement to Technical Assent, LLC for customer experience certification and programming services supporting the Veterans Experience Office. The BPA has a potential value of $2.27 million over five years from September 2021 through September 2026. Three firm-fixed price call orders have been issued against the BPA with periods of performance from September 2023 to September 2024 valued at $2.11 million, September 2022 to September 2023 valued at $1.3 million, and September 2021 to September 2022 valued at $1.4 million. All work will be performed in Washington, D.C. The original solicitation was combined and unrestricted seeking quotes for a BPA to support the VA's mission of serving veterans through customer experience initiatives.
The call orders appear aimed at providing unspecified certification, programming, and customer experience services to VA locations. As the prime contractor, Technical Assent will leverage its experience supporting VA programs to fulfill requirements without reliance on subcontractors. Execution of this vehicle furthers the VA's goal of enhancing the veteran customer experience through strategic acquisition of these services.
Generated 1/4/24, 5:25 PM