Veterans experience office (VEO) embedding CX through certification and programming for VA community blanket purchase agreement call order 4
Ended Awarded Last action
- Contract number
- 36C10X24N0138
- Awardee
-
Technical Assent, LLC UEI TQL1KP1SVQZ5
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Obligated
- $1,670,516
Award facts
- Contract value 100% obligated
- $1,670,516.27 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 611430 Professional and Management Development Training
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20001, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$4,484 | |
| Other Administrative Action | $0 | |
| Original award | $1,675,000 |
About this award
The U.S. Department of Veterans Affairs (VA) Strategic Acquisition Center in Frederick awarded a Blanket Purchase Agreement (BPA) Call Order 4 to Technical Assent, LLC, a service-disabled veteran-owned small business (SDVOSB) headquartered in Arlington, Virginia. This firm fixed-price contract, valued at $1.67M with an ultimate completion date of September 14, 2025, supports the Veterans Experience Office's customer experience (CX) initiatives through certification and programming services. The award was made without a set-aside designation, though Technical Assent qualifies as an SDVOSB. Work will be performed in Washington, DC, and the contract modification noted de-obligates funds for closed-out activities under this call order.
This BPA Call Order is part of the VA Strategic Acquisition Center's larger $2.3M vehicle for embedding customer experience through certification and programming. Technical Assent brings substantial federal contracting experience, having secured over $35M in awards since 2019 across multiple agencies including the VA, Department of Agriculture, Department of Labor, and Department of Defense. The contractor's service portfolio encompasses customer experience design, human-centered design, training, and program management, with particular expertise in veteran-centric services and employee experience support aligned with the VA's mission to improve organizational and customer-facing operations.
Quick answers
Who was awarded contract 36C10X24N0138?
36C10X24N0138 was awarded to Technical Assent, LLC by VA Strategic Acquisition Center Frederick (Headquarters) on September 15, 2024.
How much is contract 36C10X24N0138 worth?
The government has obligated $1,670,516 on 36C10X24N0138.
Is contract 36C10X24N0138 an order under another contract?
Yes. 36C10X24N0138 is a BPA call under 36C10X21A0016, a blanket purchase agreement.
Was contract 36C10X24N0138 competed?
The extent of competition for 36C10X24N0138 was competed under sap. The government received 1 offer.
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