Consolidated call center (CCC) services. Transfer of contract H9821013C0001 shell contract created to accommodate CWS GSH9821013C0001
Ended Awarded Last action
- Contract number
- GSQ0316DS0023
- Awardee
-
Inspiritec Inc. UEI C5LNXZBMHKL4
- Awarding agency
-
Assisted Acquisition Services Region 3
Assisted Acquisition Services, General Services Administration
- Obligated
- $27,286,361
Award facts
- Contract value 25% obligated
-
- $27,424,282.83 Current, with exercised options
- $108,138,503.95 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Defense Human Resources Activity Department of Defense
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- PSC
- D321 It And Telecom- Help Desk
- Set-aside
- No set-aside
- Competition
- Not Available for Competition Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Fort Knox, KY 40121, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Other statutory authority
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$109,662 | |
| Supplemental Agreement for work within scope | -$28,260 | |
| Change Order | $1,613,953 | |
| Exercise an Option | $1,608,953 | |
| Supplemental Agreement for work within scope | $3,217,906 | |
| Supplemental Agreement for work within scope | $2,768,705 | |
| Supplemental Agreement for work within scope | $30,254,020 | |
| Supplemental Agreement for work within scope | $183,608 | |
| Supplemental Agreement for work within scope | -$21,167,079 | |
| Original award | $8,944,217 |
About this award
This is a firm-fixed-price delivery order contract awarded by the Defense Human Resources Activity, a defense agency, to Inspiritec Inc., a non-profit organization and AbilityOne agency, for Consolidated Call Center (CCC) Services. The contract has a total potential value of $108,138,503.95 and a period of performance through December 31, 2017. This contract is not set aside for any specific business type. Inspiritec specializes in providing call center, customer service, and enterprise service desk support to federal agencies. This contract award demonstrates Inspiritec's capacity to deliver a range of services, including HR phone center support, to both civilian and defense agencies. Inspiritec also holds multiple other federal contract vehicles, including a $35 million single-award Indefinite Delivery Contract with the National Shared Services Center and a Federal Supply Schedule contract with the General Services Administration's Federal Acquisition Service.
Quick answers
Who was awarded contract GSQ0316DS0023?
GSQ0316DS0023 was awarded to Inspiritec Inc. by Assisted Acquisition Services Region 3 (Assisted Acquisition Services) on March 28, 2016.
How much is contract GSQ0316DS0023 worth?
The government has obligated $27,286,361 on GSQ0316DS0023. Its current value, with exercised options, is $27,424,283. Its potential value, with all options, is $108,138,504.
Which agency awarded contract GSQ0316DS0023?
Assisted Acquisition Services Region 3 (Assisted Acquisition Services) awarded GSQ0316DS0023, with funding from Defense Human Resources Activity (Department of Defense).
Is contract GSQ0316DS0023 an order under another contract?
Yes. GSQ0316DS0023 is a delivery order under GSH9821013C0001, an indefinite delivery contract.
Was contract GSQ0316DS0023 competed?
The extent of competition for GSQ0316DS0023 was not available for competition.
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