This is a delivery order awarded by the Federal Emergency Management Agency (FEMA) to Maximus Federal Services, Inc., a subsidiary of Maximus, Inc. The $18,018,000.00 contract provides labor hour-based services for an outsourced FEMA contact center under a Blanket Purchase Agreement (BPA). The contract has a completion date of May 4, 2025 and is not set aside. Maximus Federal Services is a large, experienced government services provider that holds numerous Indefinite Delivery Vehicles (IDVs)...
This federal contract award is a Call Order 13 against FEMA's Blanket Purchase Agreement (BPA) for an Outsourced Contact Center Contract. The purpose is to provide contact center support in support of FEMA's declared disaster response efforts throughout the United States. The prime contractor is Maximus Federal Services, Inc., a subsidiary of Maximus, Inc. that specializes in providing administrative, operational, and technical services to federal health and human services agencies. The contract...
This is a federal contract award to Maximus Federal Services, Inc., a subsidiary of Maximus, Inc., by the Federal Emergency Management Agency (FEMA). The contract is a Blanket Purchase Agreement (BPA) call order with a ceiling value of $30,967,500. The contract is for FEMA's OC3 CALL ORDER 15, which covers disaster response call center support services. The contract is not set aside and utilizes the Multiple Award Schedule (MAS) contract vehicle. Maximus Federal Services, Inc. is an...
This federal contract award is for the Federal Emergency Management Agency (FEMA) to establish a call order for turnkey call center support and temporary call agents. The contract was awarded to Maximus Federal Services, Inc., a subsidiary of Maximus, Inc., a leading provider of government services and solutions. The contract is a Blanket Purchase Agreement (BPA) call order with a ceiling value of $11,137,677.44. It was awarded on September 30, 2022, with an ultimate completion date of September...
This is a call order awarded under FEMA's BPA Outsourced Contact Center Contract to provide disaster response support for FEMA's Project Management Office Duty-Readiness 2024 program. The $87,999.98 call order was awarded to Maximus Federal Services, Inc., a subsidiary of Maximus, Inc. that specializes in providing contact center operations, IT support, and other services to federal agencies. This call order is not set aside for any specific business type. Maximus Federal Services holds multiple...
This federal contract award was issued by the Federal Emergency Management Agency (FEMA) to Maximus Federal Services, Inc., a subsidiary of Maximus Inc. The $14,973,869.16 Blanket Purchase Agreement (BPA) provides for turnkey call center support and temporary call agents. The BPA was awarded under the General Services Administration (GSA) Multiple Award Schedule (MAS) contract vehicle, which allows for streamlined task order awards across federal agencies. The contract is not set aside for any...
This is a BPA call order awarded by the Federal Emergency Management Agency (FEMA) to Maximus Federal Services, Inc., a subsidiary of Maximus Inc. The purpose is to establish call order support for FEMA's disaster response efforts through the agency's Outsourced Contact Center Contract. The call order has a ceiling value of $199,731.84 and a period of performance through January 31, 2025. The contract is not set aside for any specific business type, indicating it was awarded through full and...
This is a $6,776,915.43 call order contract awarded by the Federal Emergency Management Agency (FEMA) to Maximus Federal Services, Inc., a subsidiary of Maximus, Inc. The contract is to provide contact center support and related services in support of FEMA's disaster response efforts for the Hawaii wildfires. This is a call order under FEMA's Blanket Purchase Agreement (BPA) for Outsourced Contact Center services, which is a Multiple Award Schedule (MAS) contract vehicle. The contract has a...
This is a five-year, $282,340.56 Blanket Purchase Agreement (BPA) call order under the Outsourced Contact Center Contract (OC3) multiple award schedule contract with the Federal Emergency Management Agency (FEMA). The contract is for outsourced contact center services, including PMO support. The prime contractor is Maximus Federal Services, Inc., a leading provider of government services and technology solutions. This award does not have a set-aside designation. Maximus Federal Services holds...
The Federal Emergency Management Agency (FEMA), a component of the Department of Homeland Security (DHS), awarded a $444,400 firm fixed price call order against the General Services Administration (GSA) Multiple Award Schedule to Miracle Systems LLC. The purpose of this call order is to provide Quantitative Analytics-Data Management Support Services to FEMA's Office of Chief Administrative Officer (OCAO) Program, Analysis & Evaluation Division (PA&E). Miracle Systems LLC will perform...