User research services

Ended Awarded Last action

Contract number
9531CB19F0116
Awardee
Awarding agency
Obligated
$1,016,864

Award facts

Contract value 77% obligated
$1,314,322.66 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Washington, DC 20535, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00014 · User research - closeout -$100,584
Supplemental Agreement for work within scope P00013 $14,575
Supplemental Agreement for work within scope P00012 $10,000
Other Administrative Action P00011 $0
Exercise an Option P00010 · User research $245,318
Funding Only Action P00009 · DE-OB modification -$7,900
Funding Only Action P00008 $20,000
Exercise an Option P00007 $165,424
Funding Only Action P00006 · User research services - modification to provide incremental funding $90,000
Exercise an Option P00005 $81,751
Funding Only Action P00004 · User research services - incremental funding $47,000
Other Administrative Action P00003 · User research services - COR change $0
Exercise an Option P00002 · User research services - option period 1 exercise $165,640
Funding Only Action P00001 · User research services - funding increase and acor change $165,640
Original award $120,000
Show all 15

About this award

The Consumer Financial Protection Bureau awarded a delivery order valued at $1.31M to Fors Marsh Group LLC for user research services, with an ultimate completion date of March 24, 2025. This delivery order was issued under the IT Schedule 70 master contract vehicle and represents labor-hour based pricing with no small business set-aside. The work, which commenced in September 2019, supports the CFPB's research and analytical needs, leveraging Fors Marsh's expertise in customer experience solutions and user research methodologies to inform the bureau's policy and consumer protection initiatives.

Fors Marsh Group LLC is a certified B Corporation research and consulting firm headquartered in Arlington, Virginia, with a demonstrated track record of delivering research, market analysis, strategic communications, and program evaluation services across federal agencies. The company holds significant Indefinite Delivery vehicles including a $100M Blanket Purchase Agreement with the CFPB, a $134.5M IDIQ with the Defense Human Resources Activity, and a $2.3B Human Capital and Training Solutions Unrestricted contract with the General Services Administration, positioning it as a capable contractor for complex federal research and analytical support requirements.

Quick answers

Who was awarded contract 9531CB19F0116?

9531CB19F0116 was awarded to Fors Marsh Group LLC by Consumer Financial Protection Bureau on September 25, 2019.

How much is contract 9531CB19F0116 worth?

The government has obligated $1,016,864 on 9531CB19F0116. Its current value, with exercised options, is $1,314,323.

Is contract 9531CB19F0116 an order under another contract?

Yes. 9531CB19F0116 is a delivery order under GS35F639GA, a federal supply schedule, on Information Technology Schedule 70 (IT-70).

Was contract 9531CB19F0116 competed?

The extent of competition for 9531CB19F0116 was full and open competition. The government received 1 offer.

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