Patient satisfaction survey service and maintenance

Ended Awarded Last action

Contract number
VA69D17F1227
Awardee
Awarding agency
Obligated
$329,503

Award facts

Opportunity
Contract value 100% obligated
$329,503.10 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
South Bend, IN 46601, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00005 · OY4 patient satisfaction survey service and maintenance for the madison VAMC $55,391
Exercise an Option P00004 · Patient satisfaction survey service and maintenance for the madison VAMC $55,391
Exercise an Option P00003 $72,907
Exercise an Option P00001 $72,907
Original award $72,907

About this award

This is a federal contract award to Press Ganey Associates LLC, a large healthcare analytics provider, by the Department of Veterans Affairs (VA). The contract, valued at $329,503.10, is for patient satisfaction survey service and maintenance, and is awarded under the General Services Administration's (GSA) Multiple Award Schedule (MAS) contract vehicle known as the Professional Services Schedule (PSS). The contract is a Firm Fixed Price, Delivery Order contract with a period of performance through December 31, 2021. The contract was awarded on a non-set-aside basis, indicating Press Ganey Associates LLC is a large business. The contract involves the administration of various patient satisfaction surveys, including Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS), Emergency Department, and Ambulatory Surgery surveys, to support the VA's efforts to measure and improve patient experience.

Quick answers

Who was awarded contract VA69D17F1227?

VA69D17F1227 was awarded to Press Ganey Associates LLC by Veterans Integrated Service Network 12 (Veterans Health Administration) on January 1, 2017.

How much is contract VA69D17F1227 worth?

The government has obligated $329,503 on VA69D17F1227.

Is contract VA69D17F1227 an order under another contract?

Yes. VA69D17F1227 is a delivery order under GS10F0205R, a federal supply schedule, on The Professional Services Schedule (PSS).

Was contract VA69D17F1227 competed?

The extent of competition for VA69D17F1227 was full and open competition. The government received 1 offer.

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