Operations and maintenance (O & M) task order for student loan servicing in accordance with the requirements of the usds contract.

Ended Awarded Last action

Contract number
91003125F0041
Awardee
Awarding agency
Obligated
$43,151,013

Award facts

Contract value 95% obligated
  • $43,151,012.95 Current, with exercised options
  • $45,551,012.95 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00012 -$1,028,723
Funding Only Action P00011 · The purpose of this modification is to DE-obligate excess funding in the amount of $ 5796547.31 -$5,796,547
Definitize Change Order P00010 · To definitize and provide funding for CR 7478. $9,283
Change Order P00009 · To definitize and provide changes for CRS 7438, 7441, and 7462. And to provide additional funding to cover shortages or january-march 2026. $53,999
Supplemental Agreement for work within scope P00008 · To add the requirements and provide funding for the implementation of change request 7511. $3,705
Definitize Change Order P00007 · To definitize change order for CR7464 and to decrease the firm fixed price award amount and funding from $36,039.90, by $106.60, to $35,933.30. -$107
Change Order P00006 · To add the requirements and provide funding for the implementation of change request 7464. $5,925
Change Order P00005 · To issue change orders for the implementation of CRS 7486 and 7478. $146,967
Change Order P00002 · To add funding and requirements associated with definitizing CRS 7443 and 7444 and adding additional funding to cover shortages from OCT 2025-DEC 2025. $1,021,707
Exercise an Option P00004 · Extend the current task order by increasing the quantity and values of the option, and to exercise the option period clins in the total amount of $21,837,926.79… $21,837,927
Change Order P00003 · To add funding and requirements associated with implementing CRS 7481. $2,113
Change Order P00001 $2,000,000
Original award $24,894,765
Show all 13

About this award

The Department of Education's Office of Federal Student Aid issued a delivery order to Central Research Inc. on October 1, 2025, with a ceiling value of $45.551 million and an ultimate completion date of March 31, 2026, under the Unified Servicing and Data Solution (USDS) IDIQ for operations and maintenance of federal student loan servicing. The order is priced firm fixed price.

The USDS is a $16 billion multiple-award IDIQ vehicle with a performance period through April 24, 2033, supporting consolidated federal student loan administration and modernization. Place of performance is Washington, DC 20202.

The order requires operations and maintenance support alongside change request implementation and definitization. Central Research executes student loan servicing operations through a tiered subcontractor team including Advanced Technology Leaders Inc., an 8(a)-certified economically disadvantaged women-owned small business providing integrated contact center and back-office processing; Nelnet Servicing LLC performing remote host platform operations and modernization; and Forvis Mazars LLP conducting independent compliance audits. The source reflects a de-obligation of $1.028 million in excess funding from this order.

Subawards

Subcontractor Amount Awarded
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $460,876
Forvis Mazars, LLP OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Conduct independent… $47,355
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,859,767
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,849,673
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,819,249
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,790,908
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $5,547,700
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,878,020
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,838,163

Quick answers

Who was awarded contract 91003125F0041?

91003125F0041 was awarded to Central Research Inc. by Office of Federal Student Aid (Department of Education) on October 1, 2025.

How much is contract 91003125F0041 worth?

The government has obligated $43,151,013 on 91003125F0041. Its potential value, with all options, is $45,551,013.

Is contract 91003125F0041 an order under another contract?

Yes. 91003125F0041 is a delivery order under 91003123D0002, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003125F0041 competed?

The extent of competition for 91003125F0041 was full and open competition. The government received 8 offers.

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