Task order #2 against the viccs IDIQ contract, for mail automation services (MAS), in support of the VBA office of business and process integration (obpi)
Ended Awarded Last action
- Contract number
- 36C10E20N0028
- Awardee
-
International Business Machines Corporation UEI VV9KH3L99VE3 Part of International Business Machines Corporation
- Awarding agency
-
VBA Headquarters
Veterans Benefits Administration, Department of Veterans Affairs
- Obligated
- $68,364,914
Award facts
- Opportunity
-
- Veterans Intake, Conversion and Communication Services (VICCS) Multiple Award Indefinite Delivery - Indefinite Quantity (IDIQ) Contract. Pre-Solicitation · Posted Jul 11, 2019
- Contract value 100% obligated
- $68,364,914.12 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Department of Veterans Affairs
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Westlake, MD 20817, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | -$1,197,748 | |
| Supplemental Agreement for work within scope | -$1 | |
| Supplemental Agreement for work within scope | $4,031,986 | |
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | $9,867,940 | |
| Funding Only Action | $4,839,343 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | -$0 | |
| Supplemental Agreement for work within scope | $1,880,912 | |
| Supplemental Agreement for work within scope | $8,522,668 | |
| Funding Only Action | $1,003,777 | |
| Funding Only Action | $3,737,362 | |
| Supplemental Agreement for work within scope | -$0 | |
| Funding Only Action | $4,448,808 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $5,008,689 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | -$0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $1,920,014 | |
| Funding Only Action | $8,658,767 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $1,269,238 | |
| Supplemental Agreement for work within scope | -$1,116,728 | |
| Exercise an Option | $3,409,251 | |
| Exercise an Option | $6,586,162 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $84,280 | |
| Original award | $5,410,192 |
Show all 29
About this award
The Department of Veterans Affairs issued a delivery order to International Business Machines Corporation on December 13, 2019, against the Veterans Intake, Conversion, and Communication Services (VICCS) IDIQ contract for mail automation services in support of the VBA Office of Business and Process Integration, with a ceiling value of $68.4 million.
VICCS is a Veterans Affairs indefinite-delivery contract supporting communications and intake processing services. Place of performance is Westlake, MD. The order's ultimate completion date is September 30, 2023. Pricing is firm fixed price.
As of the most recent Service Contract Inventory reporting (FY2023), the order deployed 71.4 FTEs across 148,467 contractor hours, with a government-paid blended rate of $135.03 per hour. Subcontractors performed approximately 9 percent of contractor hours (6 named subcontractors). Government invoicing trended upward from FY2021 through FY2023, rising from $16.1 million to $20 million annually, though the blended hourly rate declined across the same period from $185.79 to $135.03 per hour, reflecting compositional shifts in labor mix and subcontractor engagement depth.
Quick answers
Who was awarded contract 36C10E20N0028?
36C10E20N0028 was awarded to International Business Machines Corporation by VBA Headquarters (Veterans Benefits Administration) on December 13, 2019.
How much is contract 36C10E20N0028 worth?
The government has obligated $68,364,914 on 36C10E20N0028.
Which agency awarded contract 36C10E20N0028?
VBA Headquarters (Veterans Benefits Administration) awarded 36C10E20N0028, with funding from Department of Veterans Affairs.
Is contract 36C10E20N0028 an order under another contract?
Yes. 36C10E20N0028 is a delivery order under 36C10E19D0018, an indefinite delivery contract, on Veterans Intake, Conversion, and Communication Services.
Was contract 36C10E20N0028 competed?
The extent of competition for 36C10E20N0028 was full and open competition. The government received 5 offers.
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