Mail management services for VBA

Active Awarded Last action

Contract number
36C10D22N0009
Awardee
Awarding agency
Obligated
$353,367,481

Award facts

Contract value 67% obligated
  • $353,367,480.99 Current, with exercised options
  • $528,626,482.69 Potential, with all options
Completion date 87% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Fairfax, VA 22033, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00045 · Mail management services - admn MOD to correct unit price of clin 4032 $0
Supplemental Agreement for work within scope P00044 · Mail management services - reducing certain OPT YR 4 clins and adding multiple clins to OPT YR 4 $0
Supplemental Agreement for work within scope P00043 · Mail management services - deobligating unused station 133 funds on clin 2005AA -$0
Exercise an Option P00039 · Mail management services - modifying and exercising option year four $96,455,374
Supplemental Agreement for work within scope P00041 · Mail management services - realigning OPT YR 2 and 3 clins $0
Supplemental Agreement for work within scope P00040 · Mail management services - deobligating unused option year 2 funds -$1,774,042
Supplemental Agreement for work within scope P00038 · Mail management services option three - digital service enhancements $682,393
Supplemental Agreement for work within scope P00037 · Mail management services option three - decreasing funds on two underutilized clins -$2,868,300
Supplemental Agreement for work within scope P00033 · Mail management services option two - increasing and decreasing quantities of various clins. $17,038,787
Other Administrative Action P00034 $0
Supplemental Agreement for work within scope P00032 · Mail management services - adding funds for service contract act wage determination increase $1,064,217
Supplemental Agreement for work within scope P00030 · Mail management services option two - increasing and decreasing quantities of various clins. -$7
Other Administrative Action P00031 · Mail management services - converting clins 2032 and 3032 to service non-liquidating quantity $0
Supplemental Agreement for work within scope P00029 · Mail management services option three - increasing quantities of clins 3002AA and 3005AA $617,500
Exercise an Option P00026 · Mail management services option three $72,121,334
Exercise an Option P00027 · Mail management services - extending option year 2 under far 52.217-8 $3,741,113
Supplemental Agreement for work within scope P00028 · Mail management services, reducing funding for member services clins 2002A and 2005A, increasing funding for caregiver services clins 2002A and 2005A $0
Supplemental Agreement for work within scope P00025 · Revised unit pricing for option period three. $0
Supplemental Agreement for work within scope P00024 · Reducing scope and unused funding from base period, september 19, 2022 through june 18, 2023. -$1,578,921
Supplemental Agreement for work within scope P00023 · Reducing scope and unused funding from option period one, june 19, 2023 through june 18, 2024. -$5,459,093
Supplemental Agreement for work within scope P00022 $1,123,727
Supplemental Agreement for work within scope P00021 $1,980,673
Supplemental Agreement for work within scope P00020 · Mail management services scls price adjustment clin update $0
Supplemental Agreement for work within scope P00019 · Mail management services scls price adjustment realign funds between clins -$0
Supplemental Agreement for work within scope P00018 · Mail management services scls price adjustment $760,406
Supplemental Agreement for work within scope P00017 $0
Exercise an Option P00016 $64,760,673
Supplemental Agreement for work within scope P00015 $0
Supplemental Agreement for work within scope P00014 -$0
Supplemental Agreement for work within scope P00013 -$0
Supplemental Agreement for work within scope P00012 -$0
Supplemental Agreement for work within scope P00011 $28,955
Supplemental Agreement for work within scope P00010 $474,949
Supplemental Agreement for work within scope P00009 · Reduction of paper mail conversion transactions, exercise optional task for sftp setup -$0
Exercise an Option P00008 · Mail management services for VBA, exercise optional clin for new PO box & data access service extension $5,660
Supplemental Agreement for work within scope P00007 · Mail management services scls price adjustment $146,311
Exercise an Option P00006 · Mail management services for VBA, exercise optional clins for service enhancements $780,499
Supplemental Agreement for work within scope P00005 · Mail management services for VBA, extend the end date for enhancement deliverables $0
Exercise an Option P00004 $62,655,579
Supplemental Agreement for work within scope P00003 $7,963
Exercise an Option P00002 · Mail management services for VBA, exercise optional task for service enhancements $726,538
Supplemental Agreement for work within scope P00001 · Mail management services for VBA, increase volumes resultant of legislation, exercise optional task $8,936,678
Original award $30,296,668
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About this award

The Department of Veterans Affairs issued a delivery order to Govcio, LLC on September 19, 2022, for mail management services for the Veterans Benefits Administration with a ceiling value of $528.6 million and an ultimate completion date of June 18, 2027. The order was issued under the Veterans Intake, Conversion, and Communication Services IDIQ.

Place of performance is Fairfax, Virginia. The order is priced firm fixed price and carries no set-aside designation.

Govcio engages Huntridge Labs, LLC, an SDVOSB and HUBZone-certified firm, as a named subcontractor on mail management services, with sub-awards dated September 3, 2025, and December 18, 2025. Additional subcontractors include Typeworks, LLC (awarded August 28, 2026) and Pastel Health Inc. (awarded June 11, 2025), with a broader team including Amazon Web Services, Leidos, and technical labor providers.

Service Contract Inventory reporting shows Govcio invoiced $13.2 million across FY2023–FY2025 against this order: $4.5 million in FY2023 (27.1 FTEs, 56,477 hours), $6.2 million in FY2024 (23.0 FTEs, 48,012 hours), and $2.5 million in FY2025 (20.4 FTEs, 42,425 hours). Government-paid blended hourly rates ranged from $79.14 per hour in FY2023 to $129.98 per hour in FY2024, declining to $58.82 per hour in FY2025. In FY2025, subcontractors performed 15 percent of contractor hours across five named vendors.

Subawards

Subcontractor Amount Awarded
Typeworks, LLC MAIL MANAGEMENT SERVICES FOR VBA In support of MMS Prime Award 36C10D22N0009 $1,118,400
Huntridge Labs, LLC MAIL MANAGEMENT SERVICES FOR VBA In support of MMS Prime Award 36C10D22N0009 $1,357,669
Subcontractor not on record MAIL MANAGEMENT SERVICES FOR VBA In support of MMS Prime Award 36C10D22N0009 $57,420
Huntridge Labs, LLC MAIL MANAGEMENT SERVICES FOR VBA In support of MMS Prime Award 36C10D22N0009 $226,766
Subcontractor not on record MAIL MANAGEMENT SERVICES FOR VBA In support of MMS Prime Award 36C10D22N0009 $195,720
Pastel Health Inc. MAIL MANAGEMENT SERVICES FOR VBA In support of MMS Prime Award 36C10D22N0009 $65,000
Amazon Web Services, Inc. Mail management services scls price adjustment clin update services $192,000
Leidos, Inc. MAIL MANAGEMENT SERVICES SCLS PRICE ADJUSTMENT CLIN UPDATE DIR SubK Managed Svc Sppt $11,749,375
Leidos, Inc. MAIL MANAGEMENT SERVICES SCLS PRICE ADJUSTMENT CLIN UPDATE DIR SubK Managed Svc Sppt $11,691,667
Roc Search Inc. Mail management services scls price adjustment labor $132,664
Jmetic Consulting LLC Mail management services scls price adjustment labor $410,300
Leidos, Inc. REDUCTION OF PAPER MAIL CONVERSION TRANSACTIONS, EXERCISE OPTIONAL TASK FOR SFTP SETUP EXERCISE ADDITIONAL QUANTITIES CHANGE PORTAL AND CONVERSATION RULES FOR… $5,843,451
Roc Search Inc. REDUCTION OF PAPER MAIL CONVERSION TRANSACTIONS, EXERCISE OPTIONAL TASK FOR SFTP SETUP EXERCISE ADDITIONAL QUANTITIES CHANGE PORTAL AND CONVERSATION RULES FOR… $117,832
Jmetic Consulting LLC REDUCTION OF PAPER MAIL CONVERSION TRANSACTIONS, EXERCISE OPTIONAL TASK FOR SFTP SETUP EXERCISE ADDITIONAL QUANTITIES CHANGE PORTAL AND CONVERSATION RULES FOR… $146,300
Sprezzatura Management Consulting, LLC REDUCTION OF PAPER MAIL CONVERSION TRANSACTIONS, EXERCISE OPTIONAL TASK FOR SFTP SETUP EXERCISE ADDITIONAL QUANTITIES CHANGE PORTAL AND CONVERSATION RULES FOR… $109,200
Subcontractor not on record REDUCTION OF PAPER MAIL CONVERSION TRANSACTIONS, EXERCISE OPTIONAL TASK FOR SFTP SETUP EXERCISE ADDITIONAL QUANTITIES CHANGE PORTAL AND CONVERSATION RULES FOR… $118,910
Systems Engineering Solutions Corporation REDUCTION OF PAPER MAIL CONVERSION TRANSACTIONS, EXERCISE OPTIONAL TASK FOR SFTP SETUP EXERCISE ADDITIONAL QUANTITIES CHANGE PORTAL AND CONVERSATION RULES FOR… $125,477
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Quick answers

Who was awarded contract 36C10D22N0009?

36C10D22N0009 was awarded to Govcio, LLC by VBA Headquarters (Veterans Benefits Administration) on September 19, 2022.

How much is contract 36C10D22N0009 worth?

The government has obligated $353,367,481 on 36C10D22N0009. Its potential value, with all options, is $528,626,483.

Which agency awarded contract 36C10D22N0009?

VBA Headquarters (Veterans Benefits Administration) awarded 36C10D22N0009, with funding from Department of Veterans Affairs.

Is contract 36C10D22N0009 an order under another contract?

Yes. 36C10D22N0009 is a delivery order under 36C10E19D0017, an indefinite delivery contract, on Veterans Intake, Conversion, and Communication Services.

Was contract 36C10D22N0009 competed?

The extent of competition for 36C10D22N0009 was full and open competition. The government received 1 offer.

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