Multiple award IDIQ contract for the veterans intake, conversion, and communication services (viccs) program. Exercise option year 4.

Active Awarded Last action

Contract number
36C10D23N0026
Awardee
Awarding agency
Obligated
$48,282,895

Award facts

Contract value 94% obligated
  • $48,282,895.46 Current, with exercised options
  • $51,340,053.61 Potential, with all options
Completion date 68% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22209, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00013 · Privacy act automation services, modification to increase privacy act record redaction requests $22,691,116
Exercise an Option P00012 · Privacy act automation services, modification to exercise OPT YR 3 $4,656,147
Supplemental Agreement for work within scope P00011 · Privacy act automation services, deobligating unused option year 1 funds -$334,140
Supplemental Agreement for work within scope P00010 · Privacy act automation services, deobligating unused base year travel funds -$13,758
Supplemental Agreement for work within scope P00009 · Privacy act automation services, modification to add clin 2026 for additional privacy act records request redactions $4,999,875
Funding Only Action P00008 · Privacy act automation services, funding only modification to fund option year 2 $5,043,509
Supplemental Agreement for work within scope P00007 · Privacy act automation services, modification to decrease clin 1004 quantity and increase clin 1024 quantity -$18
Supplemental Agreement for work within scope P00006 · Privacy act automation services, modification to exercise option YR 2 bilaterally $0
Exercise an Option P00005 · Exercising optional clin 1024 $511,386
Supplemental Agreement for work within scope P00004 · Deobligating certain option year one clins -$443,134
Exercise an Option P00003 · PAA modification P00009 - exercise PAA option period 1. $6,404,182
Supplemental Agreement for work within scope P00002 · PAA modification P00002 - exercise 52.217-8 option to extend services for two business days for privacy act automation and far 52.212-4(c) changes. $0
Supplemental Agreement for work within scope P00001 · PAA modification P00001 - DE-obligation of base period clins and moving two clins to option period 1. -$659,131
Original award $5,426,862
Show all 14

About this award

The Department of Veterans Affairs issued a delivery order to Deloitte Consulting LLP on September 28, 2023, under the Veterans Intake, Conversion, and Communication Services (VICCS) multiple award IDIQ, exercising option year 4 with a ceiling value of $51.3 million. The order covers Privacy Act automation services, including modifications to increase Privacy Act record redaction request capabilities.

Place of performance is Arlington, VA. The order extends through March 27, 2028, and is priced on a firm fixed price basis.

In fiscal year 2025, the order deployed 33.6 FTEs across 69,903 contractor hours, invoicing $7.7 million at a blended government-paid rate of $110.04 per hour. Fiscal year 2024 activity was $5.5 million invoiced across 47,558 contractor hours with 22.9 FTEs. Subcontractors performed approximately 3 percent of contractor hours in FY2025, with Take2 Consulting LLC and Mastech Digital Technologies, Inc. named as subcontractors. Year-over-year labor deployment increased from FY2024 to FY2025 while the blended hourly rate remained roughly flat.

Subawards

Subcontractor Amount Awarded
Take2 Consulting LLC Multiple award IDIQ contract for the veterans intake, conversion, and communication services (viccs) program. Exercise option year 4. Multiple award IDIQ… $3,934,236
Mastech Digital Technologies, Inc. Multiple award IDIQ contract for the veterans intake, conversion, and communication services (viccs) program. Exercise option year 4. Multiple award IDIQ… $1,305,982

Quick answers

Who was awarded contract 36C10D23N0026?

36C10D23N0026 was awarded to Deloitte Consulting LLP by VBA Headquarters (Veterans Benefits Administration) on September 28, 2023.

How much is contract 36C10D23N0026 worth?

The government has obligated $48,282,895 on 36C10D23N0026. Its potential value, with all options, is $51,340,054.

Which agency awarded contract 36C10D23N0026?

VBA Headquarters (Veterans Benefits Administration) awarded 36C10D23N0026, with funding from Department of Veterans Affairs.

Is contract 36C10D23N0026 an order under another contract?

Yes. 36C10D23N0026 is a delivery order under 36C10E19D0016, an indefinite delivery contract, on Veterans Intake, Conversion, and Communication Services.

Was contract 36C10D23N0026 competed?

The extent of competition for 36C10D23N0026 was full and open competition. The government received 3 offers.

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