Verbatim hearing recording services for SSA region R04-3 alabama, mississippi, and tennessee hearing offices. The purpose of this modification is to deobligate unexpended funds from task order…
Ended Awarded Last action
- Contract number
- 28321324FR0430001
- Awardee
-
Business Support Services Of Salem, Inc. UEI NX7LRYFNB4F3
- Awarding agency
-
Social Security Administration
- Obligated
- -$278,770
Award facts
- Opportunity
-
- Solicitation for Region 4-3 VHR Services Solicitation · 28321323RR0400005 · Posted Jun 9, 2023
- Contract value 0% obligated
- $1,567,210.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 561410 Document Preparation Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Atlanta, GA 30303, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$278,770 | |
| Funding Only Action | $1,230,654 | |
| Funding Only Action | $153,832 | |
| Funding Only Action | $153,832 | |
| Funding Only Action | $307,663 | |
| Original award | $0 |
About this award
Business Support Services Of Salem, Inc., a small business headquartered in Salem, Oregon, received a modification to a delivery order under an Indefinite Delivery Contract with the Social Security Administration (SSA) for Verbatim Hearing Recorder (VHR) services supporting SSA Region R04-3, which encompasses Alabama, Mississippi, and Tennessee. The modification deobligates unexpended funds from Task Order 28321324FR0430001. This delivery order, awarded October 27, 2023, carries a ceiling value of $1.57M under a firm fixed-price contract structure with a total small business set-aside designation. The services involve digital audio recording and verbatim transcription of Social Security disability appeal hearings conducted in multiple formats—including in-person, video teleconference, and telephone proceedings—across SSA hearing offices in the three-state region, with performance centered in Atlanta, Georgia.
This delivery order operates under the SSA's larger Verbatim Hearing Recorder program and is issued under one of three single-award Indefinite Delivery Contracts currently held by Business Support Services, collectively valued at approximately $22.5M. The underlying IDC for this specific region was awarded September 1, 2023, with a ceiling of $8.2M and completion date of December 31, 2026. Business Support Services serves as the prime contractor on all awards with no identified subcontractors, specializing exclusively in providing recording and transcription services to support the SSA's adjudication process for Social Security Disability Insurance and Supplemental Security Income cases across multiple geographic regions of the United States.
Description
Verbatim hearing recording services for SSA region R04-3 alabama, mississippi, and tennessee hearing offices. The purpose of this modification is to deobligate unexpended funds from task order 28321324FR0430001.
Quick answers
Who was awarded contract 28321324FR0430001?
28321324FR0430001 was awarded to Business Support Services Of Salem, Inc. by Social Security Administration on October 27, 2023.
How much is contract 28321324FR0430001 worth?
The government has obligated -$278,770 on 28321324FR0430001. Its current value, with exercised options, is $1,567,210.
Is contract 28321324FR0430001 an order under another contract?
Yes. 28321324FR0430001 is a delivery order under 28321323DR0460002, an indefinite delivery contract.
Was contract 28321324FR0430001 competed?
The extent of competition for 28321324FR0430001 was full and open competition after exclusion of sources. It was set aside: Total Small Business.
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