Help desk support

Ended Awarded Last action

Contract number
19AQMM23F1824
Awardee
Awarding agency
Obligated
$6,724,599

Award facts

Contract value 100% obligated
$6,724,599.11 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Bureau of Human Resources Department of State
Set-aside
No set-aside
Competition
Not Available for Competition Only One Source
Pricing
Labor Hours
Place of performance
Washington, DC 20522, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00005 · DE-obligation of excess funds help desk support -$86,999
Funding Only Action P00004 $12,268
Other Administrative Action P00003 · Realignment of funds on the task order. Help desk support $0
Funding Only Action P00002 $1,933,822
Funding Only Action P00001 · Incremental funding help desk support $3,018,883
Original award $1,846,625

About this award

This is a $6,724,599.11 Delivery Order contract awarded by the Bureau of Human Resources, a civilian agency within the Department of State, to Bowhead Program Management & Operations, LLC, an Alaska Native Corporation-owned small disadvantaged business. The contract is for help desk support services and does not have a set-aside designation. Bowhead will be delivering these services from the contract's place of performance in Washington, D.C. through September 2024. Bowhead is leveraging its SBA 8(a) certification and will use a subcontractor, Rightdirection Technology Solutions, LLC, another 8(a) certified small disadvantaged business, to provide information security analysts, system administrators, and help desk specialists in support of the Department of State's personnel management systems and operations.

Subawards

Subcontractor Amount Awarded
Rightdirection Technology Solutions, LLC INCREMENTAL FUNDING HELP DESK SUPPORT DoS Information Security Analyst, System Administration, and Help desk specialists. $2,264,145

Quick answers

Who was awarded contract 19AQMM23F1824?

19AQMM23F1824 was awarded to Bowhead Program Management & Operations, LLC by Office of Acquisition Management (Department of State) on September 28, 2023.

How much is contract 19AQMM23F1824 worth?

The government has obligated $6,724,599 on 19AQMM23F1824.

Which agency awarded contract 19AQMM23F1824?

Office of Acquisition Management (Department of State) awarded 19AQMM23F1824, with funding from Bureau of Human Resources (Department of State).

Is contract 19AQMM23F1824 an order under another contract?

Yes. 19AQMM23F1824 is a delivery order under 19AQMM21D0154, an indefinite delivery contract.

Was contract 19AQMM23F1824 competed?

The extent of competition for 19AQMM23F1824 was not available for competition.

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