Next generation desktop

Active Definitive Contract Awarded Last action

Contract number
HHSM500201700002C
Awardee
Awarding agency
Obligated
$505,264,738

Award facts

Opportunity
Contract value 100% obligated
$505,264,738.00 Current and potential, with all options
Completion date 96% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Negotiated Proposal / Quote
Pricing
Cost Plus Award Fee
Place of performance
Indianapolis, IN 46250, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00024 $52,070,094
Other Administrative Action P00023 · EOI:: implementing the president's "department of government efficiency" cost efficiency initiative:: EOI bilateral modification to descope work and reduce… $22,519,750
Exercise an Option P00022 $41,556,240
Funding Only Action P00021 $26,411,671
Exercise an Option P00020 $37,000,000
Other Administrative Action P00019 $0
Supplemental Agreement for work within scope P00018 $15,700,000
Supplemental Agreement for work within scope P00017 · NGD $113,313
Supplemental Agreement for work within scope P00016 $25,272,922
Exercise an Option P00015 $37,000,000
Supplemental Agreement for work within scope P00014 $30,758,667
Exercise an Option P00013 $27,000,000
Supplemental Agreement for work within scope P00012 $0
Other Administrative Action P00011 $0
Funding Only Action P00010 $9,976,592
Exercise an Option P00009 $26,389,789
Other Administrative Action P00008 $0
Funding Only Action P00007 $10,240,000
Exercise an Option P00006 $26,368,182
Other Administrative Action P00005 $11,036,615
Exercise an Option P00004 $27,116,897
Other Administrative Action P00003 $0
Change Order P00002 $12,619,223
Exercise an Option P00001 $28,229,197
Funding Only Action 2 $10,334,940
Exercise an Option 1 $27,325,385
Original award $225,261
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About this award

National Government Services, Inc. (NGS of Indiana), a subsidiary of Elevance Health, Inc. (formerly Anthem), was awarded a definitive cost-plus-award-fee contract by the Centers for Medicare and Medicaid Services on February 1, 2017, for the "Next Generation Desktop" program. The contract, valued at $505.3 million with an ultimate completion date of March 31, 2027, supports CMS operations from NGS's facility in Castleton, Indiana. This substantial contract reflects NGS's role as a critical healthcare administration contractor, leveraging its extensive experience in Medicare and Medicaid-related IT services and payment processing. The award was not set aside for any socioeconomic category, indicating it was awarded through full and open competition based on NGS's demonstrated technical capabilities and pricing.

The subcontractor network supporting this contract encompasses leading IT infrastructure and software providers, including SHI International Corp (providing enterprise software licenses for Microsoft, Atlassian, and database management platforms), Insight Direct USA Inc. (delivering hardware procurement and IT equipment), Verint Americas Inc. (providing customer engagement and analytics solutions), and Raventek Solution Partners LLC (supplying IT hardware and cloud services). Additional specialized support comes from cybersecurity firms such as Cadre Computer Resources CO. (Check Point firewall solutions) and software specialists including Mythics LLC (Oracle solutions) and Carahsoft Technology Corp (enterprise software renewals). The extensive subcontractor activity documented from 2021 through July 2024 demonstrates continuous technology modernization and infrastructure maintenance supporting CMS's NextGen Desktop initiative, with tasks spanning from software licensing renewals to data center hardware upgrades and customer experience management tools.

Subawards

Subcontractor Amount Awarded
Verint Americas Inc. NGD Verint License Renewal $3,135,674
Verint Americas Inc. NGD Verint Managed Services - Annual Renewal $356,796
Techno Rescue LLC NGD Information Technology Disposable of Assets $32,132
Cadre Computer Resources CO. NGD Checkpoint Renewal $417,505
SHI International Corp NGD Cloud Server Support $150,039
Moser Consulting Inc. NGD IT Support Services $4,682,046
Studio Science, LLC NGD IT Support Services $470,656
CWR Technologies L.L.C. NGD IT Support Services $499,632
Resolvesoft, Inc. NGD IT Support Services $461,640
Insight Direct USA Inc. NGD elastic search subscrition renewal $42,604
SHI International Corp NGD NetApp Renewal $143,233
Redhawk It Solutions, LLC NGD SAP success factors license subscription $279,108
Mythics, LLC NGD Oracle Hardware Renewal $493,556
Insight Direct USA Inc. NGD Smartbear Ready API Renewal $33,741
Software AG Government Solutions, Inc. NGD Jacada Integrator Software Maintenance Renewal $502,407
Insight Direct USA Inc. NGD Atlassian Software Renewal $92,229
Insight Direct USA Inc. NGD Solarwinds Software Renewal $39,902
Pegasystems Inc. NGD Agent Assist Software Subscription Renewal $2,852,216
Insight Direct USA Inc. NGD DL580 Hardware for Data Centers. $490,752
Raventek Solution Partners, LLC NGD Steelhead Hardware for Data Centers $447,088
Cadre's Logistics Intelligence Professionals Inc. NGD Checkpoint Hardware for BDC/SDC. $2,123,057
Csbzone, Inc. NGD Veritas Modernization Hardware and Software Licenses $196,690
Insight Direct USA Inc. NGD Netapp Hardware $460,766
SHI International Corp NGD ager Duty Licenses $32,022
CDW Government LLC NGD Webex Software Licenses $314,438
World Wide Technology LLC NGD F5 Load Balancer New Device Renewal $211,926
Redhawk It Solutions, LLC NGD SAP Learning Licenses and NS2 Cloud Edge Support $181,815
Red River Technology LLC NGD Dell Extended Support Renewal $343,018
Verint Americas Inc. NGD Verint License Support Renewal $3,064,354
Verint Americas Inc. NGD Technical Managed Services $438,734
Carahsoft Technology Corp NGD RedHat Enterprise Linux Renewal $63,903
Red River Technology LLC NGD Splunk Renewal $163,735
Red River Technology LLC NGD F5 Network Renewal $88,748
Rightstar Inc. NGD BMC truesight renewal $159,181
Mythics, LLC NGD Oracle Software Maintenance Renewals $718,996
Anacapa Micro Products, Inc. NGD LoadRunner Renewal $128,567
Mythics, LLC NGD Oracle Siebel S/W Maintenance Service $6,899,373
Mythics, LLC NGD Oracle 9K Siebel S/W Maintenance $5,079,751
SHI International Corp NGD DataCenter Microsoft Upgrade $1,097,895
Carahsoft Technology Solutions Inc. NGD Red Hat Ansible Automation, Premium 1 Year Subscription $44,081
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Quick answers

Who was awarded contract HHSM500201700002C?

HHSM500201700002C was awarded to Wellpoint Federal Solutions, Inc. by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on February 1, 2017.

How much is contract HHSM500201700002C worth?

The government has obligated $505,264,738 on HHSM500201700002C.

Was contract HHSM500201700002C competed?

The extent of competition for HHSM500201700002C was full and open competition. The government received 1 offer.

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