E-GOV travel service, next generation (ETSNEXT) travel and expense (T & E) technology managed service
Active Definitive Contract Awarded Last action
- Contract number
- 47QMCB25C0001
- Awardee
-
International Business Machines Corporation UEI VV9KH3L99VE3 Part of International Business Machines Corporation
- Awarding agency
-
Federal Acquisition Service
General Services Administration
- Obligated
- $151,505,601
Award facts
- Opportunity
-
- E-Gov Travel Service, Next Generation (ETSNext) Travel and Expense (T&E) Technology Managed Service Pre-Solicitation · 47QMCB23R0011 · Posted Oct 4, 2023
- Contract value 100% obligated
- $151,505,600.76 Current and potential, with all options
- Completion date 13% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 5 offers Negotiated Proposal / Quote
- Pricing
- Fixed Price with Economic Price Adjustment
- Place of performance
- Westlake, MD 20817, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $34,168,194 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $290,457 | |
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | $3,948,000 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | -$7,124,000 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $198,950 | |
| Original award | $120,024,000 |
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About this award
The General Services Administration Federal Acquisition Service awarded a $151.5 million definitive contract to International Business Machines Corporation for E-GOV Travel Service Next Generation (ETSNext) travel and expense technology managed services on November 26, 2024, under fixed-price contract terms with economic price adjustment through November 25, 2039.
The contract delivers a cloud-based, configurable managed service platform providing comprehensive travel and expense management capabilities—including travel planning, authorization, booking, and expense reimbursement—to approximately 124 federal civilian agencies. The originating solicitation, posted October 4, 2023, required vendors to demonstrate integration with financial management systems, omnichannel access, and support for security and compliance requirements. The procurement was full and open with no set-aside; incumbent contractors were CWTSato Travel, Inc. and SAP Concur Technologies, Inc.
Place of performance is Westlake, Maryland. The contract spans a base period through November 25, 2026, with twelve one-year option periods extending through November 25, 2039. The Service Contract Inventory reports FY2025 invoicing of $39.2 million across 46.4 FTEs and 96,407 contractor hours, yielding a blended government-paid rate of $406.46 per hour; 15 percent of contractor hours were subcontracted.
IBM engaged multiple subcontractors including Carahsoft Technology Corp (software licensing and resale), Cornerstone Information Systems Inc. (travel management operations and software), It Partners Inc. (IT systems integration and platform support), Creative Global Consulting LLC (8(a) and women-owned small business, IT services), Johnson Technology Systems Inc. (IT infrastructure and SAP support), and smaller vendors including Voltican Inc. (HUBZone, data analytics), Yellow House Consulting Group LLC (economically disadvantaged women-owned small business), and Alliance of Professionals & Consultants Inc. (temporary IT staffing).
Subawards
Show all 35
Quick answers
Who was awarded contract 47QMCB25C0001?
47QMCB25C0001 was awarded to International Business Machines Corporation by Federal Acquisition Service (General Services Administration) on November 26, 2024.
How much is contract 47QMCB25C0001 worth?
The government has obligated $151,505,601 on 47QMCB25C0001.
Was contract 47QMCB25C0001 competed?
The extent of competition for 47QMCB25C0001 was full and open competition. The government received 5 offers.
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