Customer satisfaction performance measurement

Ended Awarded Last action

Contract number
IND15PB00541
Awardee
Awarding agency
Obligated
$189,131

Award facts

Contract value 100% obligated
$189,131.30 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00001 $0
Original award $189,131

About this award

This federal contract award to CFI Group USA LLC, a limited liability company, was made by the Office of Policy Management and Budget, a civilian federal agency. The award, with a ceiling value of $189,131.30, is a Blanket Purchase Agreement (BPA) call order under the General Services Administration's Professional Services Schedule (PSS). The contract is for customer satisfaction performance measurement services, including survey design, data collection, analysis, and recommendations. CFI Group has extensive experience conducting similar performance and satisfaction surveys for various federal agencies. The contract is not set aside for any specific business type. The award is part of a larger $22 million ceiling BPA with the Department of the Interior and a $100 million ceiling BPA with the Department of Education's Office of Federal Student Aid, both for survey services to assess the effectiveness of federal programs.

Quick answers

Who was awarded contract IND15PB00541?

IND15PB00541 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 21, 2015.

How much is contract IND15PB00541 worth?

The government has obligated $189,131 on IND15PB00541.

Which agency awarded contract IND15PB00541?

Interior Business Center (Office of Policy Management and Budget) awarded IND15PB00541, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract IND15PB00541 an order under another contract?

Yes. IND15PB00541 is a BPA call under GS10F0040K-IND12PA00231, a blanket purchase agreement, on The Professional Services Schedule (PSS).

Was contract IND15PB00541 competed?

The extent of competition for IND15PB00541 was full and open competition.

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