The Transportation Security Administration (TSA) awarded Systems Integration, Inc., doing business as Systems Intergration Inc., a $13.9 million firm fixed price blanket purchase agreement call contract to provide Transportation Security Administration Contact Center (TCC) Facility Primary Portal services for the public and inquiries from travelers, TSA employees, private industry, other government organizations, members of Congress, and the White House. As the prime contractor, Systems...
This contract award is a task order under the Department of Homeland Security Transportation Security Administration's (DHS TSA) Information Technology Schedule 70 (IT-70) Blanket Purchase Agreement (BPA). The $23,148,009.20 task order was awarded to Systems Integration, Inc. (SII), a Minority Owned Business, on April 21, 2017 to fund the activities to achieve an Authority to Operate. The work is being performed in Hyattsville, MD. SII is a provider of turnkey contact center solutions and IT...
The Department of Homeland Security's Transportation Security Administration (TSA) has awarded a Delivery Order contract for $5,079,209.45 to Systems Integration, Inc. (SII) to provide contact center services for TSA's Civil Rights and Liberties Traveler Engagement Division. This contract, which is not set aside, supports critical services to ensure the safety of the traveling public. SII is a minority-owned business providing turnkey contact center solutions and IT services, and has...
This is a firm fixed-price delivery order contract awarded to Systems Integration, Inc. (SII) by the Transportation Security Administration (TSA), a civilian agency within the Department of Homeland Security. The contract has a ceiling value of $927,495.00 and an ultimate completion date of April 14, 2004. SII, a minority-owned small business, is providing contact center operations, cloud-hosted telephony, help desk services, and software support and maintenance to support the TSA. In addition...
This is a Blanket Purchase Agreement (BPA) call awarded by the Department of Homeland Security's Transportation Security Administration (TSA) to Systems Integration, Inc. (SII), a minority-owned, subcontinent Asian American-owned small disadvantaged business. The contract is for services associated with achieving a fully operational call center to support TSA's Civil Rights and Civil Liberties, Ombudsman, and Traveler Engagement functions. The award has a potential value of $5,906,149.16 and...
This is a Blanket Purchase Agreement (BPA) awarded by the Transportation Security Administration (TSA), a civilian federal agency, to the prime contractor Systems Integration, Inc. (SII). The purpose of this $8,008,386.24 BPA is to provide an enterprise-wide customer service call center for the TSA. The contract was awarded under the General Services Administration (GSA) IT-70 Schedule and utilizes a Firm Fixed Price pricing type. SII is a minority-owned, small disadvantaged business...
The Department of Homeland Security's Transportation Security Administration (TSA) awarded a Firm Fixed Price Blanket Purchase Agreement (BPA) Call contract to Systems Integration, Inc. (SII) to establish, staff, operate, manage, and maintain a TSA Contact Center (TCC) facility in Hyattsville, Maryland. The $8,286,012.67 contract was awarded on December 1, 2020, with a completion date of November 30, 2021. SII, a Minority Owned and Subcontinent Asian (Asian-Indian) American Owned business,...
This is a delivery order issued under the IDIQ contract HSTS02-15-D-OIA049 by the Department of Homeland Security's Transportation Security Administration (TSA). The purpose of Task Order 13 is to provide operations and maintenance support for TSA TIM and TSD operation systems. The prime contractor is Infozen, LLC, a wholly owned subsidiary of ManTech International Corporation. The potential value of this task order is $36,548,999.00. This contract was not set aside for any socioeconomic...
This task order, valued at $3.08 million, was awarded by the Department of Homeland Security's Transportation Security Administration to Accenture Federal Services LLC under its Risk and Hazard Identification IDIQ contract vehicle (HSTS01-16-D-HRM037). The purpose is to fund other direct costs for a one-year period of performance ending in March 2021 to support unspecified requirements in the statement of work. Major subcontractors engaged include The Infosoft Group, Twitter, LinkedIn, Google,...
This is a task order award under the HRACCESS Indefinite Delivery Indefinite Quantity (IDIQ) contract (HSTS01-08-D-HRM010) with the Transportation Security Administration (TSA), a civilian agency. The task order, valued at $1,360,895.92, is for the transition of ad-hoc reporting services currently performed by Lockheed Martin Integrated Systems, Inc. (LMIS) to the TSA Office of Human Capital's (OHC) HR Solution Center Directorate. The prime contractor for this task order is Leidos Inc.,...