The contractor shall provide valid and reliable analysis of the survey results obtained from FSA's customers. This BPA call is for debt management and collection system (DMCS) customer satisfaction…

Ended Awarded Last action

Contract number
91003119F0348
Awardee
Awarding agency
Obligated
$167,248

Award facts

Contract value 100% obligated
$167,248.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20202, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00002 · The purpose of this modification is to implement title IV servicer customer satisfaction surveys. $104,724
Other Administrative Action P00001 · The purpose of this modification is to change the contracting officer from pennie summers to kenneth bell $0
Original award $62,524

About this award

This is a firm-fixed price Blanket Purchase Agreement (BPA) call awarded by the Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a for-profit limited liability company. The contract, valued at $167,248.00, calls for CFI Group to provide valid and reliable analysis of customer satisfaction survey results for FSA's Debt Management and Collection System (DMCS). This BPA call is part of a larger Professional Services Schedule (PSS) contract vehicle that CFI Group holds with the General Services Administration (GSA) to provide market research, customer satisfaction surveys, data analysis, and consulting services to federal agencies. CFI Group has significant experience supporting performance and satisfaction measurement for government programs across multiple departments. The award does not include a set-aside designation.

Description

The contractor shall provide valid and reliable analysis of the survey results obtained from FSA's customers. This BPA call is for debt management and collection system (DMCS) customer satisfaction surveys for federal student aid.

Quick answers

Who was awarded contract 91003119F0348?

91003119F0348 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on September 17, 2019.

How much is contract 91003119F0348 worth?

The government has obligated $167,248 on 91003119F0348.

Is contract 91003119F0348 an order under another contract?

Yes. 91003119F0348 is a BPA call under GS10F0040K-EDFSA14A0004, a blanket purchase agreement, on The Professional Services Schedule (PSS).

Was contract 91003119F0348 competed?

The extent of competition for 91003119F0348 was full and open competition.

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