"other function" the ombudsman survey will measure customer satisfaction from its customers on ombudsman services such as information for resolution of customer issue(S), and ombudsman…

Ended Awarded Last action

Contract number
0023
Awardee
Awarding agency
Obligated
$53,094

Award facts

Contract value 100% obligated
$53,094.36 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00003 $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 · "other function" the purpose of this modification is to change the contract officer from carolyn dickens to pennie summers, $0
Original award $53,094

Description

As the agency reported it.

"other function" the ombudsman survey will measure customer satisfaction from its customers on ombudsman services such as information for resolution of customer issue(S), and ombudsman representative customer service. The survey results will allow FSA to monitor progress on the quality of service provided, identify areas for improvement, and determine if financial penalties should be assessed on the contractor.

Quick answers

Who was awarded contract 0023?

0023 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on July 6, 2017.

How much is contract 0023 worth?

The government has obligated $53,094 on 0023.

Is contract 0023 an order under another contract?

Yes. 0023 is a BPA call under GS10F0040K-EDFSA14A0004, a blanket purchase agreement, on The Professional Services Schedule (PSS).

Was contract 0023 competed?

The extent of competition for 0023 was full and open competition. The government received 1 offer.

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