Internal revenue service (IRS) research, applied analytics & statistics (raas) comprehensive taxpayer attitude survey (ctas) study

Ended Awarded Last action

Contract number
2032H822F00045
Awardee
Awarding agency
Obligated
$601,210

Award facts

Contract value 47% obligated
  • $601,210.44 Current, with exercised options
  • $1,292,619.13 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Palo Alto, CA 94303, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Terminate for Convenience P00007 $0
Other Administrative Action P00006 $0
Other Administrative Action P00005 -$30,589
Exercise an Option P00004 $116,075
Other Administrative Action P00003 $0
Exercise an Option P00002 $260,417
Other Administrative Action P00001 · Raas ctas study $0
Original award $255,307

About this award

The Internal Revenue Service (IRS) awarded a $1.29M firm fixed-price Blanket Purchase Agreement (BPA) call to PCG Enterprises, Inc. (doing business as Pacific Consulting Group) on April 1, 2022, for the Research, Applied Analytics & Statistics (RAAS) Comprehensive Taxpayer Attitude Survey (CTAS) Study. This contract, which is part of the IRS's broader $10M multiple-award BPA for customer experience research established in November 2020, supports the agency's efforts to understand and improve taxpayer interactions and satisfaction. The work will be performed in Palo Alto, California, with an ultimate completion date of March 26, 2025. PCG Enterprises is an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and Women-Owned Small Business (WOSB) headquartered in Atherton, California, specializing in customer experience analytics, survey design, and research services for federal agencies.

This BPA call is issued under the General Services Administration's (GSA) Multiple Award Schedule (MAS) contract vehicle and leverages PCG Enterprises' established expertise in conducting taxpayer attitude assessments and customer experience research across multiple IRS divisions. The company's scope of work under similar IRS contracts has included comprehensive survey design, data analysis, and customer feedback collection to support the agency's customer experience initiatives. As an award through an existing multiple-award BPA rather than a set-aside contract, this call order represents one of several task orders the IRS has issued to PCG Enterprises to execute targeted research and analytical projects supporting agency operations.

Quick answers

Who was awarded contract 2032H822F00045?

2032H822F00045 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on April 1, 2022.

How much is contract 2032H822F00045 worth?

The government has obligated $601,210 on 2032H822F00045. Its potential value, with all options, is $1,292,619.

Is contract 2032H822F00045 an order under another contract?

Yes. 2032H822F00045 is a BPA call under GS00F318GA-2032H821A00003, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H822F00045 competed?

The extent of competition for 2032H822F00045 was full and open competition. The government received 3 offers.

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