The purpose of this requirement is to acquire services to administer customer satisfaction surveys which includes collecting, analyzing, and reporting the data captured.

Ended Awarded Last action

Contract number
2032H821F00084
Awardee
Awarding agency
Obligated
$594,631

Award facts

Contract value 100% obligated
$594,630.56 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Redwood City, CA 94063, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00010 · Tege customer satisfaction surveys, modification for DE-obligation of excess funding. -$0
Supplemental Agreement for work within scope P00009 · This modification is to fund the vendors request for equitable adjustment for work necessary as a result of a stop work order from 3/22/2025 - 3/24/2025.… $562
Other Administrative Action P00008 $0
Other Administrative Action P00007 $0
Exercise an Option P00006 $109,130
Other Administrative Action P00005 $0
Exercise an Option P00004 $136,772
Exercise an Option P00003 $104,890
Funding Only Action P00002 $87,462
Exercise an Option P00001 · TE/GE customer satisfaction survey $44,000
Original award Tax exempt and governmental entities (TE/GE) customer experience research $111,813
Show all 11

About this award

The Internal Revenue Service issued a BPA call to PCG Enterprises, Inc. (doing business as Pacific Consulting Group) under the GSA Multiple Award Schedule on April 1, 2021, with a ceiling value of $594,630.56. The call is for customer satisfaction survey administration services, including data collection, analysis, and reporting.

Performance occurs in Redwood City, California. The ultimate completion date is March 31, 2026. The awardee is an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and Women-Owned Small Business (WOSB).

In fiscal year 2021, the contract invoiced $14,000 across 0.1 FTEs and 218 contractor hours at a derived government-paid rate of $65.15 per hour. PCG self-performed all reported work with no subcontractors.

Quick answers

Who was awarded contract 2032H821F00084?

2032H821F00084 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on April 1, 2021.

How much is contract 2032H821F00084 worth?

The government has obligated $594,631 on 2032H821F00084. Its current value, with exercised options, is $594,631.

Is contract 2032H821F00084 an order under another contract?

Yes. 2032H821F00084 is a BPA call under GS00F318GA-2032H821A00003, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H821F00084 competed?

The extent of competition for 2032H821F00084 was full and open competition. The government received 3 offers.

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