Wage & investment (w & i) customer accounts services (CAS) appointment line & follow-up customer experience surveys

Ended Awarded Last action

Contract number
2032H821F00228
Awardee
Awarding agency
Obligated
$448,773

Award facts

Contract value 84% obligated
  • $449,343.21 Current, with exercised options
  • $533,762.65 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22201, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00015 · Customer experience survey. Deobligation. -$570
Other Administrative Action P00014 $0
Other Administrative Action P00013 · The purpose of this modification is to DE obligate excess funds on the customer experience survey task order -$33,605
Exercise an Option P00012 $60,597
Other Administrative Action P00011 -$45,794
Other Administrative Action P00010 · This modification updates the fpds description. Customer accounts services (CAS) appointment line & follow-up customer experience surveys; to measure taxpayer… $0
Other Administrative Action P00009 $0
Exercise an Option P00008 $141,514
Other Administrative Action P00007 -$32,238
Other Administrative Action P00006 $0
Funding Only Action P00005 -$31,458
Exercise an Option P00004 $136,455
Other Administrative Action P00003 $0
Exercise an Option P00002 $127,292
Funding Only Action P00001 -$3,826
Original award $130,406
Show all 16

About this award

Written by GovTribe AI ·

The Internal Revenue Service issued a BPA call to Fors Marsh Group LLC under the General Services Administration Multiple Award Schedule, with a ceiling value of $533,762.65 for customer experience surveys supporting the Wage & Investment Customer Accounts Services appointment line and follow-up survey program. Work is performed in Arlington, Virginia, with an ultimate completion date of September 16, 2026.

The call is firm fixed price. Service Contract Inventory reporting shows the call invoiced $50,000 in FY2022 (0.4 FTEs, 871 contractor hours at $57.33/hr) and $39,000 in FY2023 (0.4 FTEs, 786 contractor hours at $49.08/hr), with declining year-over-year pricing. Fors Marsh self-performed all reported hours without subcontractor labor share.

Quick answers

Who was awarded contract 2032H821F00228?

2032H821F00228 was awarded to Fors Marsh Group LLC by Internal Revenue Service (Department of the Treasury) on September 17, 2021.

How much is contract 2032H821F00228 worth?

The government has obligated $448,773 on 2032H821F00228. Its current value, with exercised options, is $449,343. Its potential value, with all options, is $533,763.

Is contract 2032H821F00228 an order under another contract?

Yes. 2032H821F00228 is a BPA call under GS00F348CA-2032H821A00001, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H821F00228 competed?

The extent of competition for 2032H821F00228 was full and open competition. The government received 2 offers.

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