BPA-call for national contact center (NCC) support services for the the occupation safety and health administration (OSHA)
Active Awarded
- Contract number
- 1605TA26F00037
- Awardee
-
Systems Integration, Inc. UEI FBNJQAE17L26
- Awarding agency
-
Office of the Assistant Secretary for Administration and Management
Department of Labor
- Obligated
- $1,236,445
Award facts
- Contract value 19% obligated
- $6,416,876.74 Current and potential, with all options
- Completion date 2% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Occupational Safety and Health Administration Department of Labor
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- Washington, DC 20210, USA
Award details come from SAM.gov/FPDS.
About this award
The Occupational Safety and Health Administration issued a BPA call to Systems Integration, Inc. on September 28, 2026, for National Contact Center support services, with a ceiling value of $6,416,876.74 under a Total Small Business set-aside. Systems Integration, Inc. is a minority-owned, small disadvantaged business headquartered in Hyattsville, Maryland.
The call is priced on a time-and-materials basis with place of performance in Washington, DC. Work is to be completed by September 27, 2031. The call covers contact center operations support, including turnkey solutions, cloud-hosted telephony, help desk support, and related infrastructure services. The awardee holds significant experience delivering contact center and IT services across multiple federal civilian agencies and maintains positions on POLARIS, OASIS+, and related government-wide acquisition vehicles.
Quick answers
Who was awarded contract 1605TA26F00037?
1605TA26F00037 was awarded to Systems Integration, Inc. by Office of the Assistant Secretary for Administration and Management (Department of Labor) on September 28, 2026.
How much is contract 1605TA26F00037 worth?
The government has obligated $1,236,445 on 1605TA26F00037. Its current value, with exercised options, is $6,416,877.
Which agency awarded contract 1605TA26F00037?
Office of the Assistant Secretary for Administration and Management (Department of Labor) awarded 1605TA26F00037, with funding from Occupational Safety and Health Administration (Department of Labor).
Is contract 1605TA26F00037 an order under another contract?
Yes. 1605TA26F00037 is a BPA call under GS35F295DA-1605TA26A0001, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 1605TA26F00037 competed?
The extent of competition for 1605TA26F00037 was full and open competition. It was set aside: Total Small Business.
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