BPA Call 1605TA26A0001-1605TA26F00037

The Occupational Safety and Health Administration issued a BPA call to Systems Integration, Inc. on September 28, 2026, for National Contact Center support services, with a ceiling value of $6,416,876.74 under a Total Small Business set-aside. Systems Integration, Inc. is a minority-owned, small disadvantaged business headquartered in Hyattsville, Maryland.

The call is priced on a time-and-materials basis with place of performance in Washington, DC. Work is to be completed by September 27, 2031. The call covers contact center operations support, including turnkey solutions, cloud-hosted telephony, help desk support, and related infrastructure services. The awardee holds significant experience delivering contact center and IT services across multiple federal civilian agencies and maintains positions on POLARIS, OASIS+, and related government-wide acquisition vehicles.