BPA-call for national contact center (NCC) support services for the the veterans employment and training services (VETS)
Active Awarded Last action
- Contract number
- 1605TA26F00034
- Awardee
-
Systems Integration, Inc. UEI FBNJQAE17L26
- Awarding agency
-
Office of the Assistant Secretary for Administration and Management
Department of Labor
- Obligated
- $555,638
Award facts
- Contract value 17% obligated
- $3,198,640.61 Current and potential, with all options
- Completion date 2% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Veterans Employment and Training Service Department of Labor
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- Washington, DC 20210, USA
Award details come from SAM.gov/FPDS.
About this award
The Department of Veterans Affairs, Veterans Employment and Training Service, issued a BPA call to Systems Integration, Inc. on September 28, 2026, for national contact center support services with a ceiling value of $3,198,640.61. Systems Integration, Inc. is a minority-owned small disadvantaged business headquartered in Hyattsville, Maryland.
The call is issued under the Multiple Award Schedule (MAS) vehicle and carries a Total Small Business set-aside. Work is performed in Washington, DC, on a time-and-materials basis through September 27, 2031. The contract covers turnkey contact center operations including cloud-hosted telephony, help desk support, and related IT infrastructure services to support VETS employment and training functions.
Quick answers
Who was awarded contract 1605TA26F00034?
1605TA26F00034 was awarded to Systems Integration, Inc. by Office of the Assistant Secretary for Administration and Management (Department of Labor) on September 28, 2026.
How much is contract 1605TA26F00034 worth?
The government has obligated $555,638 on 1605TA26F00034. Its current value, with exercised options, is $3,198,641.
Which agency awarded contract 1605TA26F00034?
Office of the Assistant Secretary for Administration and Management (Department of Labor) awarded 1605TA26F00034, with funding from Veterans Employment and Training Service (Department of Labor).
Is contract 1605TA26F00034 an order under another contract?
Yes. 1605TA26F00034 is a BPA call under GS35F295DA-1605TA26A0001, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 1605TA26F00034 competed?
The extent of competition for 1605TA26F00034 was full and open competition. It was set aside: Total Small Business.
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