Performance satisfaction survey (PSS) 047 - department of transportation (DOT)

Ended Awarded Last action

Contract number
140D0423F0837
Awardee
Awarding agency
Obligated
$49,126

Award facts

Opportunity
  • 140D0423Q0846 Solicitation number
Contract value 100% obligated
$49,125.50 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20001, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00001 $0
Original award $49,126

About this award

The Department of Transportation awarded CFI Group USA LLC a firm fixed-price call order valued at $49,125.50 under a General Services Administration Multiple Award Schedule Blanket Purchase Agreement for Performance Satisfaction Survey services. This call order, issued on September 1, 2023, with a completion date of August 31, 2024, represents one of over 30 individual task orders generated from CFI Group USA LLC's existing $13.6M BPA with GSA (valid through May 7, 2025). The contract carries no set-aside designation and will be performed in Washington, DC.

CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, specializes in customer satisfaction surveys and performance assessment services for federal agencies. Under this engagement, the contractor will leverage its expertise in survey design, data collection, and analysis methodologies—including the American Customer Satisfaction Index (ACSI) approach—to measure DOT program effectiveness and stakeholder satisfaction. The firm has an established track record delivering similar survey services across multiple civilian federal agencies including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs, making it well-positioned to support the Transportation Department's assessment objectives.

Quick answers

Who was awarded contract 140D0423F0837?

140D0423F0837 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 1, 2023.

How much is contract 140D0423F0837 worth?

The government has obligated $49,126 on 140D0423F0837.

Which agency awarded contract 140D0423F0837?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0837, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F0837 an order under another contract?

Yes. 140D0423F0837 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F0837 competed?

The extent of competition for 140D0423F0837 was full and open competition.

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